1. A Hitchhiker's Guide to the New Learning Ecosystem Karie Willyerd VP and Chief Learning Officer Charles Beckham Chief Technology Officer and Senior Director of Web Business and Technology Services 1
9. The Expert Dilemma The more expert the content, the less likely training can be justified Build a comment – The more expertise the content, the less likely training can be justified *Web 2.0 Infrastructure/MySQL *Open Storage Future Workspaces, LLC
10. The 'Expert' Dilemma Knowledge doubling every 2 years Takes 10 years to make an expert Most organizations determine the volume and scope based upon the number of students Organizations face a new dilemma Too few students to justify the creation of a course Results in far fewer programs for advanced skills
11. You are here 3. Rethinking 70/20/10 2. Expert Creation Dilemma 4. Social Learning Ecosystem 1. Introduction 5. The Answer to Everything
12. Sources of Work Knowledge: 70/20/10 Informal70% Mentors20% Formal10%
13. 3. Rethinking 70/20/10 2. Expert Creation Dilemma 4. Social Learning Ecosystem 1. Introduction 5. The Answer to Everything You are here
14. The 'Old' Learning Ecosystem A common methodology has been... To define broad sets of competencies Create feedback systems to assess competencies Develop training that maps into the most common needs in the organization
15. The Social Learning Ecosystem A new way to think about organizational learning *Web 2.0 Infrastructure/MySQL *Open Storage Future Workspaces LLC
16. The Social Learning Ecosystem A new way to think about organizational learning *Web 2.0 Infrastructure/MySQL *Open Storage Future Workspaces LLC
17. 3. Rethinking 70/20/10 2. Expert Creation Dilemma 4. Social Learning Ecosystem 1. Introduction 5. The Answer to Everything You are here (finally!)
20. The Bottom-Line Impact of Social Software Addressing major enterprise challenges 59% 56% 32% 30% Workforceproductivity Transferknowledge between and among workers Capture knowledge of existing workers Employee engagement August 2008, “Workforce Collaboration and Web 2.0
26. But What About ... How do you “control” content? The same way you control email Don't people put up silly or just plain bad content? They are not anonymous; their careers are on the line. Besides, the “crowd” governs the content Doesn't content get dated? Search and comments help solve this Will there be a role left for learning functions? Yes, the coolest job on the planet – ensuring people can do their jobs and earn a living Get over it!
28. SLX Launch - Available TODAY Social Learning eXchange available for purchase Visit us at booth #2715 www.slx.com slx.com/facebook slx.com/linkedin slx@sun.com @socialex