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Behavior, Intent, and Remote
Company Culture
• Sometimes studying animals can help
us better understand humans. In this
case, it's whales and culture.
• Notes Shane Gero, a scientist who
studies whales: "'Behavior’ is what
we do, and ‘culture’ is how we do it."
2
• For example, most people eat using
utensils. That is behavior, but
whether you use forks or chopsticks
is culture, which is learned from
those around you.
• This is what we see in whales: their
offspring learn important skills and
knowledge from other whales.
• But there is a third, crucial factor
here: intent.
3
• The intent of whales is certainly love,
survival, reproduction, and joy.
• In humans, intent is the difference
between misery or fulfillment,
and mistreatment or belonging,
especially in the workplace.
4
• Culture is a buzzword for marketing a
company’s appeal: “We value culture
— we have a ping pong table!” or
“Here at Big Industry, Inc., we treat
everyone like family.” Cool!
5
• Meanwhile, the ping pong table
collects dust while management
makes their employees feel small,
undervalued, or inferior. Not cool.
6
Culture: Remote vs. In-Person
8
• A culture’s intent is formed by the
people who make up that culture,
and what those people truly
value translates through virtual
spaces, as well as physical spaces.
• Simply spending time together does
not create a culture.
• Likewise, spending time apart does
not mean that culture withers.
9
10
• In the worst-case scenario, sharing a
space in which people are
uncomfortable or stressed can
exacerbate challenging situations and
lead to a severe decline in employee
engagement, a drop in productivity,
and employee churn.
• In the best-case scenario, common
space can be a catalyst for new and
exciting opportunities as colleagues
bounce ideas off each other and
amplify one another's energy.
11
12
• Technology enables virtually seamless
collaboration, and regular online
pulse checks can make it easy to keep
up with the sentiment of your
employees – wherever they are.
Show Me The Culture!
• Culture should never be treated like a
product to be sold. It is a way for
people to connect.
14
• When you’re interviewing for a new
job, try to understand the
organization’s true culture, not just
the PR on the website.
15
• Does this company have vision and
values? And do these ideas translate
to day-to-day operations?
16
• While every company wants to look
their best during the interview, take a
critical approach to ensure that the
culture still looks good when — and if
— you decide to take the job.
17
• What you do and how you do it is
equally as important as the meaning
behind it.
18
• Just like with whales, whether you and
your pod are into hunting stingrays or
building widgets, it’s behavior and
intent that build your culture
organically.
19
• If you’re navigating questionable
culture, it might be time to rock the
boat, abandon ship, or chart a new
course completely.
20
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Binge watch… Read the full blog… Like some podcasts!
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Behavior, Intent, and Remote Company Culture

  • 1. Behavior, Intent, and Remote Company Culture
  • 2. • Sometimes studying animals can help us better understand humans. In this case, it's whales and culture. • Notes Shane Gero, a scientist who studies whales: "'Behavior’ is what we do, and ‘culture’ is how we do it." 2
  • 3. • For example, most people eat using utensils. That is behavior, but whether you use forks or chopsticks is culture, which is learned from those around you. • This is what we see in whales: their offspring learn important skills and knowledge from other whales. • But there is a third, crucial factor here: intent. 3
  • 4. • The intent of whales is certainly love, survival, reproduction, and joy. • In humans, intent is the difference between misery or fulfillment, and mistreatment or belonging, especially in the workplace. 4
  • 5. • Culture is a buzzword for marketing a company’s appeal: “We value culture — we have a ping pong table!” or “Here at Big Industry, Inc., we treat everyone like family.” Cool! 5
  • 6. • Meanwhile, the ping pong table collects dust while management makes their employees feel small, undervalued, or inferior. Not cool. 6
  • 8. 8 • A culture’s intent is formed by the people who make up that culture, and what those people truly value translates through virtual spaces, as well as physical spaces.
  • 9. • Simply spending time together does not create a culture. • Likewise, spending time apart does not mean that culture withers. 9
  • 10. 10 • In the worst-case scenario, sharing a space in which people are uncomfortable or stressed can exacerbate challenging situations and lead to a severe decline in employee engagement, a drop in productivity, and employee churn.
  • 11. • In the best-case scenario, common space can be a catalyst for new and exciting opportunities as colleagues bounce ideas off each other and amplify one another's energy. 11
  • 12. 12 • Technology enables virtually seamless collaboration, and regular online pulse checks can make it easy to keep up with the sentiment of your employees – wherever they are.
  • 13. Show Me The Culture!
  • 14. • Culture should never be treated like a product to be sold. It is a way for people to connect. 14
  • 15. • When you’re interviewing for a new job, try to understand the organization’s true culture, not just the PR on the website. 15
  • 16. • Does this company have vision and values? And do these ideas translate to day-to-day operations? 16
  • 17. • While every company wants to look their best during the interview, take a critical approach to ensure that the culture still looks good when — and if — you decide to take the job. 17
  • 18. • What you do and how you do it is equally as important as the meaning behind it. 18
  • 19. • Just like with whales, whether you and your pod are into hunting stingrays or building widgets, it’s behavior and intent that build your culture organically. 19
  • 20. • If you’re navigating questionable culture, it might be time to rock the boat, abandon ship, or chart a new course completely. 20
  • 21. Want more? Binge watch… Read the full blog… Like some podcasts!
  • 22. Have we met socially?