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Smu mba sem 4 tqm spring 2016 assignments
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SMU MBA SEM 4 TQM SPRING 2016 ASSIGNMENTS
QM-0023
1 Explain the usage and certification of ISO 9000 standards and also describe the TQM and ISO
9000 family of standards.
Explanation of usage & certification of ISO 9000 standards
Description of TQMand ISO 9000 family of standards
2 Write a short note on mutually beneficial supplier relationships.
Mutually beneficial supplier relationships. 10 10
3 What do you understand by control of documents and what are the main function for which
controlof document is needed.
Explanation of controlof documents
Explanation of main functions
4 What kind of workenvironment should youprovide to your employees as per ISO9001:2008?
Workenvironment 10 10
5 What are the requirements of sub-clause 7.5.3? Explain them
Requirements of Sub-clause 7.5.3 10 10
6 Write short notes on the following:
(a) ProductRealization
(b)Monitoring and Measurement
QM0026
1 Discuss the different steps of problem solving.
Diagram of steps of problem solving
Differentsteps of problem solving
2 Explain the Concept of Measurement
Concept of Measurement 10 10
3 Discuss - Value Analysis and Quality Management
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Value Analysis and Quality Management 10 10
4 Discuss - Customer Perception of Quality
Customer Perception of Quality 10 10
5 Explain - Supplier Rating
Supplier Rating Diagram
Supplier Rating Explanation
6 Discuss - EFQMExcellenceModel
EFQMExcellenceModel
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