Pet supply stores carry different brands of products at a range of prices. Most don't sell every product a manufacturer makes, just the ones deemed best for that store's sales. Log on: https://www.petsmart.com

1. “Every Pet, Every Parent, Every Time”
Trinity Autumn Stone

2. History
• Founded in 1986 by Jim and Janice Dougherty
• In 1987, opened their first two stores in Arizona
• PetSmart Charities, Inc., a nonprofit organization
that’s dedicated to ending euthanasia and finding
homes for homeless pets
• Went “public” in 1993 on the NASDAQ market

3. History
• In 1996, PetSmart made their Internet debut
• Added pet boarding services, PetsHotels in 2000
• As of today, there are over than 1,192 pet
stores in the United States, Canada and
Puerto Rico with over 184 in-store PetsHotel
facilities

4. The Vision of PetSmart

5. What is PetSmart’s strategy?
To be the preferred provider for the lifetime needs
of pets
• Create differentiation that drives brand preference
• Offer superior customer service
• Focus on operating excellence
• Grow our pet services business
• Add stores and provide the right store format to
meet the needs of our customers

6. Sources
• www.petsmart.com
• http://phx.corporate-ir.net/phoenix.zhtml?c=93506&p=irol-timeline
• http://americanpetproducts.org/press_industrytrends.asp
• http://phx.corporate-ir.net/phoenix.zhtml?c=93506&p=irol-govManage
• http://phx.corporate-ir.net/phoenix.zhtml?c=196265&p=irol-newsArticle&ID=1425177&highlight=
• http://phx.corporate-ir.net/phoenix.zhtml?c=196265&p=irol-newsArticle&ID=1443008&highlight=
• http://phx.corporate-ir.net/phoenix.zhtml?c=196265&p=factset15
• http://phx.corporate-ir.net/External.File?item=UGFyZW50SUQ9OTE5MDB8Q2hpbGRJRD0tMXxUeXBlPTM=&t=1
• http://americanpetproducts.org/press_industrytrends.asp
• http://www.dividend.com/blog/?p=34613
• http://en.wikipedia.org/wiki/Late-2000s_recession
• http://www.fediaf.org/self-regulation/
• http://www.forbes.com/2011/06/20/daily-dividend-report-petm-stt-bxp-rop-wtw-
marketnewsvideo.html?partner=yahootix
• http://weeklypets.blogspot.com/
• http://smallbiztrends.com/2010/01/pet-industry-trends-for-2010.html
• http://www.ritholtz.com/blog/wp-content/uploads/2010/06/Recession-Recovery.png
• http://www.tickerspy.com/stockcharts.cgi?&symbol=PETM&size=medium