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One man band business from nothing
Trento
May 2017
Tiziano Pojer
IT Technician
Management Engineer
Founder
Volunteer Fire Fighter
info@activepager.com
What is ActivePager?
It is a software to help
volunteer first responders to do
their job in a faster and
professional way.
Who are firefighters ?
Volunteer Fire Fighters
Trentino AA : 19000 on duty volunteer firefighters
300 on duty paid firefighters
Italia : 20000 on duty volunteer firefighters
25000 on duty paid firefighter
How does an emergency call work ?
So what’s the limit?
- limited pagers
- one time alert
- impossible to answer
- ActivePager
ActivePager Workflow
ActivePager Architecture
The Software Part
First prototype
ActivePager for Speck & Tech — Tiziano Pojer - Founder - info@activepager.com - www.activepager.comActivePager for Speck & Tech — Tiziano Pojer - Founder - info@activepager.com - www.activepager.com
What do I need from the software?
- Manage users
- Manage station detail
- Send notifications
Unfortunately, lack of experience
- Basic PHP
- Basic MySql
- No framework
- No MVC
- No notification
- No GIT/versioning
Which way of coding?
At that time i had no
experience on professional
coding.
I was JUST a web designer.
Which platform?
- PHP
- Python
- Java
- Framework
The Hardware Part
First prototype
ActivePager for Speck & Tech — Tiziano Pojer - Founder - info@activepager.com - www.activepager.comActivePager for Speck & Tech — Tiziano Pojer - Founder - info@activepager.com - www.activepager.com
What do I need from the hardware?
- Send SMS
- Connect to internet
- Catch a contact
- Display info on a monitor
Which device?
- Custom Computer
- Arduino
- Raspberry Pi
- Other micro pcs
Unfortunately, lack of experience
- No LINUX
- No Raspberry Pi
- No Python
Making it in a professional way
ActivePager for Speck & Tech — Tiziano Pojer - Founder - info@activepager.com - www.activepager.com
Home-made into business product?
- RELIABILITY
- APPEARANCE
- UPDATING
- EASY TO INSTALL
More stable electronic
Better web platform
Custom box
Custom VPN
Unfortunately (again), lack of experience
- No PCB design
- No 3D design
- No 3D print
- No Laravel
Milestones
ActivePager for Speck & Tech — Tiziano Pojer - Founder - info@activepager.com - www.activepager.com
So what does ActivePager actually manage?
- personnel
- emergency calls
- shifts and availabilities
- tools
- vehicles
- squads
- appointments
- calendars
- refills
- messages
Managing critical tasks
ActivePager for Speck & Tech — Tiziano Pojer - Founder - info@activepager.com - www.activepager.com
ActivePager is a critical application!
- Divide et impera
- Monitoring
- Security
- Automation
ActivePager is a critical application!
Divide et impera is the best way to tackle critical
issues. The system MUST work in every condition.
So we divided services between SMS (local) and
notification (web) to ensure that at least one
channel is working.
ActivePager is constantly monitored!
Monitoring the service is essential…
There are many services (3d part and
custom built) to check that things are
working properly!
- emails
- notifications
Security is high priority!
We used many protocols (such https)
and many ways to ensure data
protection and take care of security
issues.
Automation is really useful!
Why spending time on a job when a
computer can make it for us ?
Lessons learnt
ActivePager for Speck & Tech — Tiziano Pojer - Founder - info@activepager.com - www.activepager.com
Lessons learned
- Believe in yourself!
- Believe in you project!
- Take your time
- Fast prototype
- Work with others
- Listen to customers
So what’s the secret?
Keep on trying !!!!
Special thanks!
Nicola Pojer
Luca Degasperi
Alessio Coser
Alessio Zamboni
Gabriele Squizzato
Saverio Girardi
We are hiring!
Come talk to me
ActivePager for Speck & Tech — Tiziano Pojer - Founder - info@activepager.com - www.activepager.com

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Active Pager - One man band business from nothing

  • 1. One man band business from nothing Trento May 2017 Tiziano Pojer IT Technician Management Engineer Founder Volunteer Fire Fighter info@activepager.com
  • 2. What is ActivePager? It is a software to help volunteer first responders to do their job in a faster and professional way.
  • 4. Volunteer Fire Fighters Trentino AA : 19000 on duty volunteer firefighters 300 on duty paid firefighters Italia : 20000 on duty volunteer firefighters 25000 on duty paid firefighter
  • 5. How does an emergency call work ?
  • 6.
  • 7. So what’s the limit? - limited pagers - one time alert - impossible to answer - ActivePager
  • 10. The Software Part First prototype ActivePager for Speck & Tech — Tiziano Pojer - Founder - info@activepager.com - www.activepager.comActivePager for Speck & Tech — Tiziano Pojer - Founder - info@activepager.com - www.activepager.com
  • 11. What do I need from the software? - Manage users - Manage station detail - Send notifications
  • 12. Unfortunately, lack of experience - Basic PHP - Basic MySql - No framework - No MVC - No notification - No GIT/versioning
  • 13. Which way of coding? At that time i had no experience on professional coding. I was JUST a web designer.
  • 14. Which platform? - PHP - Python - Java - Framework
  • 15. The Hardware Part First prototype ActivePager for Speck & Tech — Tiziano Pojer - Founder - info@activepager.com - www.activepager.comActivePager for Speck & Tech — Tiziano Pojer - Founder - info@activepager.com - www.activepager.com
  • 16. What do I need from the hardware? - Send SMS - Connect to internet - Catch a contact - Display info on a monitor
  • 17. Which device? - Custom Computer - Arduino - Raspberry Pi - Other micro pcs
  • 18. Unfortunately, lack of experience - No LINUX - No Raspberry Pi - No Python
  • 19.
  • 20. Making it in a professional way ActivePager for Speck & Tech — Tiziano Pojer - Founder - info@activepager.com - www.activepager.com
  • 21. Home-made into business product? - RELIABILITY - APPEARANCE - UPDATING - EASY TO INSTALL More stable electronic Better web platform Custom box Custom VPN
  • 22. Unfortunately (again), lack of experience - No PCB design - No 3D design - No 3D print - No Laravel
  • 23.
  • 24. Milestones ActivePager for Speck & Tech — Tiziano Pojer - Founder - info@activepager.com - www.activepager.com
  • 25. So what does ActivePager actually manage? - personnel - emergency calls - shifts and availabilities - tools - vehicles - squads - appointments - calendars - refills - messages
  • 26.
  • 27. Managing critical tasks ActivePager for Speck & Tech — Tiziano Pojer - Founder - info@activepager.com - www.activepager.com
  • 28. ActivePager is a critical application! - Divide et impera - Monitoring - Security - Automation
  • 29. ActivePager is a critical application! Divide et impera is the best way to tackle critical issues. The system MUST work in every condition. So we divided services between SMS (local) and notification (web) to ensure that at least one channel is working.
  • 30. ActivePager is constantly monitored! Monitoring the service is essential… There are many services (3d part and custom built) to check that things are working properly! - emails - notifications
  • 31. Security is high priority! We used many protocols (such https) and many ways to ensure data protection and take care of security issues.
  • 32. Automation is really useful! Why spending time on a job when a computer can make it for us ?
  • 33. Lessons learnt ActivePager for Speck & Tech — Tiziano Pojer - Founder - info@activepager.com - www.activepager.com
  • 34. Lessons learned - Believe in yourself! - Believe in you project! - Take your time - Fast prototype - Work with others - Listen to customers
  • 35. So what’s the secret? Keep on trying !!!!
  • 36. Special thanks! Nicola Pojer Luca Degasperi Alessio Coser Alessio Zamboni Gabriele Squizzato Saverio Girardi
  • 37. We are hiring! Come talk to me ActivePager for Speck & Tech — Tiziano Pojer - Founder - info@activepager.com - www.activepager.com