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A
Design beyond
deliverables
Speck&Tech | December 2022
Nicole Nardelli
A
A
Hithere,I'mNicole
andIworkasaproduct
designeratMoneyfarm.
Developedtohelppeople
improvetheirfinancial
wellbeingbymaking
personalinvestingsimple.
But before that I worked
in a small agency where I
was the only designer in
the team
But before that I worked
in a small agency where I
was the only designer in
the team
Design
team
MY
product
team
Another
product
team
Another
product
team
Another
product
team
Another
product
team
Design
team
DESIGNER
DESIGNER
PRODUCT
PRODUCT
OWNER
OWNER
QA
QA
TECH
TECH
LEAD
LEAD
2WEB
2WEB
DEV
DEV
ANDROID
ANDROID
DEV
DEV
IOS
IOS
DEV
DEV
2BACK-END
2BACK-END
DEV
DEV
MY
product
team
Design
team
Another
product
team
Another
product
team
Another
product
team
Another
product
team
MY
product
team
Design
team
Another
product
team
Another
product
team
Another
product
team
Another
product
team
MY
product
team
THE
design
team
MY
product
team
THE
design
team
MY
product
team
THE
design
team
MY
product
team
THE
design
team
🧳
MY
product
team
THE
design
team
🧳
MY
product
team
THE
design
team
🧳
MY
product
team
THE
design
team
🧳
MY
product
team
THE
design
team
MY
product
team
THE
design
team
We were receiving
irrelevant feedback
We were receiving
irrelevant feedback
We were receiving
irrelevant feedback
Lack of shared
understanding
We were receiving
irrelevant feedback
Feedback lacking
of context
Yet, other feedback we
were getting was helpful.
Yet, other feedback we
were getting was helpful.
The design stage we are
at matters when asking
for feedback.
The design stage we are
at matters when asking
for feedback.
from the book Discussing design by Adam Connor and Aaron Irizarry
The design stage we are
at matters when asking
for feedback.
from the book Discussing design by Adam Connor and Aaron Irizarry
The design stage we are
at matters when asking
for feedback.
from the book Discussing design by Adam Connor and Aaron Irizarry
The design stage we are
at matters when asking
for feedback.
from the book Discussing design by Adam Connor and Aaron Irizarry
The design stage we are
at matters when asking
for feedback.
When we were
asking for feedback
from the book Discussing design by Adam Connor and Aaron Irizarry
MY
product
team
THE
design
team
We haven't solved all
our problems, we are
still making tweaks
We haven't solved all
our problems, we are
still making tweaks
Some time ago, we were
working on a project…
Some time ago, we were
working on a project…
Some time ago, we were
working on a project…
Some time ago, we were
working on a project…
Some time ago, we were
working on a project…
Some time ago, we were
working on a project…
Some time ago, we were
working on a project…
Some time ago, we were
working on a project…
MY
product
team
Commercial
MY
product
team
Commercial
Leadership
MY
product
team
MY
product
team
Commercial
Leadership
We had two weeks to
steer the project
We had two weeks to
steer the project
We had two weeks to
steer the project
We had two weeks to
steer the project
MY
product
team
Design
team
Another
product
team
Another
product
team
Another
product
team
Another
product
team
Advisory
Data
Marketing
Commercial
Product
Tech
Leadership
OPS
MY
product
team
Asset
allocation
Compliance
Design
team
It's not enough to just do a
great job, we must also
bring others alongside us.
There are many
conversations happening
around design work.
There are many
conversations happening
around design work.
But if those conversations
are happening at the
end…
But if those conversations
are happening at the
end…
Sometimes we fail to create
the opportunities for those
conversations to happen…
There are lots of things
going on inside the
product team…
There are lots of things
going on inside the
product team…
Including other people in
our work it's hard…
Including other people in
our work it's hard…
Including other people in
our work it's hard…
Including other people in
our work it's hard…
Including other people in
our work it's hard…
Including other people in
our work it's hard…
How do we avoid falling
into those traps and
create space for
conversations to happen?
Developing some
habits to share
our work more
How do we avoid falling
into those traps and
create space for
conversations to happen?
How do we avoid falling
into those traps and
create space for
conversations to happen?
Developing some
habits to share
our work more
Increase
transparency around
design work
Developing some
habits to share
our work more
How do we avoid falling
into those traps and
create space for
conversations to happen?
Other times we succeed at
creating opportunities…
But some people are left out
from the conversation
But some people are left out
from the conversation
Design
team
Another
product
team
Another
product
team
Marketing
Commercial
adership
Design
team
Another
product
team
Another
product
team
Marketing
Commercial
adership
?
Conversations
happening around
design have very blurred
boundaries
Another
product
team
Another
product
team
Another
product
team
Another
product
team
Advisory
Data
Marketing
Commercial
Product
Tech
Leadership
OPS
MY
product
team
Asset
allocation
Compliance
Design
team
Another
product
team
Another
product
team
Another
product
team
Another
product
team
Advisory
Data
Marketing
Commercial
Product
Tech
Leadership
OPS
MY
product
team
Asset
allocation
Compliance
Design
team
Other times we do have the
opportunity for the
conversation to happen…​
We are failing at having a
real conversations
We are failing at having a
real conversations
Shift the focus from
the artifact to the
conversation
Ask thought
provoking questions
that will trigger
conversations
There will always be
some degree of
ambiguity
Other times we created the
space, we are having a real
conversation but…
We are not having the same
conversation
What we share has
an impact on our
conversations
Humans are
visual creatures
Humans are
visual creatures
Humans are
visual creatures
So how can we better
support our
conversations?
By telling
stories
Priority guides
from the article Priority Guides: A Content-First Alternative to Wireframes by Heleen van Nues, Lennart Overkamp
Low fidelity models
Learning how to involve others in
our work is crucial
Awareness is our most powerful
weapon
Are we pushing for opportunities?
Are we pushing for opportunities?
Is everyone who needs to be there there?
Are we pushing for opportunities?
Is everyone who needs to be there there?
Are we having a valuable two-way
conversation?
Are we pushing for opportunities?
Is everyone who needs to be there there?
Are we having a valuable two-way
conversation?
Are we having the same conversations?
Thank you all
Linkedin
/nicolenardelli
Twitter
@NicoleNardelli
Medium
@nicole.nardelli

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Design beyond deliverables