Total Quality Management Shalem

Total Quality Management - Shalem

Points covered: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Points covered…. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

T Q M ?? ,[object Object],[object Object],[object Object]

T ,[object Object],[object Object],[object Object]

Q ,[object Object],[object Object]

M ,[object Object],[object Object]

In short.. ,[object Object],[object Object]

Evolution of TQM… ,[object Object],[object Object],[object Object],[object Object]

Quality of ……? ,[object Object]

Quality of ……? ,[object Object],[object Object]

What does TQM mean? ,[object Object],[object Object]

As defined by ISO…. ,[object Object]

In short TQM is… ,[object Object],1) Total client satisfaction through quality products and services; and 2) Continuous improvements to processes, systems, people, suppliers, partners, products, and services.

Steps to TQM? ,[object Object],[object Object],[object Object],[object Object],[object Object]

Steps to TQM… ,[object Object],[object Object],[object Object],[object Object],[object Object]

Basic principles or tenets of TQM? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Basic principles …… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Objective of TQM? ,[object Object]

Thank U….  ,[object Object],[object Object]

Total Quality Management Shalem

Total Quality Management Shalem

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