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Wharton sf marketing class david bell 12 03 12 - 12 02 12

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Wharton sf marketing class david bell 12 03 12 - 12 02 12

  1. 1. Mobile Marketing Rob Coneybeer Managing Director, Shasta Ventures @robconeybeer http://280.vc
  2. 2. Why is Mobile Different? • Effect of geography is more pronounced • Having a top search ranking matters more on mobile than on the web • Web presence must be optimized for the mobile screen http://280.vc 2
  3. 3. Why is Mobile Different? • Instant-on • Sensors • Apps • Reach • Word of Mouth http://280.vc 3
  4. 4. Instant-On • Enables snacking • Not possible on the web if PC wasn’t on • Consumers have extremely short attention spans • If something takes more than a few seconds … they may skip altogether • Instant-on leads to a great product experience (buying or ordering something can take less time than adding it to a “to-do” list) http://280.vc 4
  5. 5. Sensors • Mobile devices are loaded with sensors • Location (GPS) & accelerometers (motion, activity) • Photography & microphone http://280.vc 5
  6. 6. Apps • Native applicatons lead to top end-user engagement • Mobile apps are essentially specialized browsers • On mobile, consumers think in terms of Applications • … versus websites on the wired web • To make the most of smartphone sensors … develop a native application • The chiclet icon matters – A LOT • Navigational high ground • Emotional attachment to the graphical representation http://280.vc 6
  7. 7. Reach • Over 1 billion people are on either Android or iOS today • Vast majority are hooked up to payment systems • Combined with instant-on, consumers can take impulsive action immediately when tempted – think of supermarket check-out aisles • Problem becomes awareness and brand-building, not fulfillment http://280.vc 7
  8. 8. Word of Mouth • Completely different than the wired Web • Combining portability and a great screen with instant-on, mobile makes it easy for customers to “show, not tell” http://280.vc 8
  9. 9. Implications • Can build huge businesses faster than ever before • Huge direct impact on real-world businesses that haven’t been disrupted in the past – due to free distribution http://280.vc 9
  10. 10. Mobile Trends We’re Looking At • Intersection of the Real World and the Internet • Internet-Powered Hardware http://280.vc 10
  11. 11. Have a Great Story • Starting with a great product • Makes it easier for your customers to help you! – customers – word of mouth via social media – advisors – fundraising, recruiting, introductions – friends http://280.vc 11
  12. 12. Elements of a Great Product • Delivers high value to users • Huge market • Easy to describe • Doesn’t require a lot of capital to test & initially scale • Wasn’t possible until recently http://280.vc 12
  13. 13. Great Products… • Enable Promotion – great products drive Word of Mouth and free PR • Enable Distribution – great products are welcomed by channels of distribution – great products leverage new channels like smartphones and the web • Enable Pricing – great products leverage new technologies keeps costs as low as possible – great products provide opportunities to disrupt conventional pricing strategies http://280.vc 13
  14. 14. Never Forget the Marketing Mix • Price • Product • Place (distribution) • Promotion What about the phrase “the best product doesn’t always win?” That’s becoming a lot less true with the rise of social media and its ability to amplify word of mouth about great products http://280.vc 14
  15. 15. @robconeybeer http://280.vc http://280.vc 15
  16. 16. Rob Coneybeer Managing Director, Shasta Ventures @robconeybeer http://280.vc

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