Learn how to get your digital ideas to market sooner, but still deliver a product that users fall in love with.
17th November, LeanConf, Manchester 2014
36. “
IF YOU MAKE
CUSTOMERS UNHAPPY
IN THE PHYSICAL
WORLD, THEY MIGHT
EACH TELL 6 FRIENDS.
IF YOU MAKE
CUSTOMERS UNHAPPY
ON THE INTERNET,
THEY CAN EACH TELL
6,000 FRIENDS.
JEFF BEZOS