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How to make sure you 702010 model is successful - webinar slides

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The 70:20:10 model is not easy to transform into reality. Learning and development people are often unsure about where to start with the model. Sprout Labs has put together the Learning While Working Framework to help guide the design and implementation of 70:20:10 learning models. The 1st stage of the Sprout Labs Learning While Working Framework is understanding. This stage is a mixture of understanding the business problem, understanding the learners, and understanding the context. The understanding stage of project is the bedrock that makes sure your 70:20:10 model is successful.

This webinar explored:

- why this understanding phase is important for the success for 70:20:10
- what are the best projects to work on when get started with a 70:20:10 model
- how the understanding phase can be used to engage stakeholders
- how techniques from design thinking and lean manufacturing can be used in learning
- the use of learner and stakeholder personas.

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How to make sure you 702010 model is successful - webinar slides

  1. 1. How to make sure your 70:20:10 model is successful This work is licensed under a Creative Commons Attribution- ShareAlike 4.0 International License.
  2. 2. We will … • why this understanding phase is important for the success for 70:20:10 • what are the best projects to work on when get started with a 70:20:10 model • how the understanding phase can be used to engage stakeholders • how techniques from design thinking and lean manufacturing can be used in learning
  3. 3. It’s 3 things Design patterns A process Some principles
  4. 4. Process
  5. 5. Process
  6. 6. Why the understanding phase is important for the success for 70:20:10
  7. 7. Manager as learning leader Employee as self directed learner L&D as ecosystem designer
  8. 8. More moving parts
  9. 9. Engagement Value proposition
  10. 10. Value proposition Making sure the “fit is right”
  11. 11. Gain Creators Pain Relievers Pains Gains Products & Services Customer Job(s) Value Proposition Customer Segment copyright: Strategyzer AG The makers of Business Model Generation and Strategyzer The Value Proposition Canvas strategyzer.com
  12. 12. Gain Creators Pain Relievers Pains Gains Products & Services Customer Job(s) Value Proposition Customer Segment copyright: Strategyzer AG The makers of Business Model Generation and Strategyzer The Value Proposition Canvas strategyzer.com
  13. 13. Gain Creators Pain Relievers Pains Gains Products & Services Customer Job(s) Value Proposition Customer Segment copyright: Strategyzer AG The makers of Business Model Generation and Strategyzer The Value Proposition Canvas strategyzer.com
  14. 14. what are the best projects to work on when get started with a 70:20:10 model
  15. 15. 70:20:10 journey Embedded into the way an organisation works. Often focused on individual development programs Blended learning
  16. 16. Blended learning Team approach Continuous learning PD programs Learning and development Leads Fosters – has indirect control of Designs the ecology system - – has indirect control of Individual Guided Guided Leads Manager They should be be involved in Leads Leads
  17. 17. 70:20:10 journey Often focused on individual development programs Teams 10->20->70 Getting started Start simple – role model Embedded into the way an organisation works
  18. 18. Understanding and engagement
  19. 19. Listening Pain points What keeps you up at night about …. ? Questions Value proposition
  20. 20. Consultants can ask the “dumb questions”
  21. 21. Learners Business problem Context
  22. 22. Groups Individuals
  23. 23. Design thinking and understanding
  24. 24. Being in the shoes of
  25. 25. Being in the shoes of It’s about an emotional understanding - empathy
  26. 26. Zara is a recent PhD graduate, living in Perth. She was interested in working for ….. but didn’t want to move to Canberra and so she joined the outposted team. On her first day she joins in the quick daily virtual check-ins and meets the rest of her team. She gets started on the induction part of the program and has her first session with her Workplace Coach. Together they map out some goals, which include sitting in on a three-person search team in her area of expertise where she can contribute her expert technical knowledge. Zara sees this as a great way to begin to work with the rest of her team. As part of her training plan her coach wants her to join the online Learner Community. What Zara likes about these sessions is that everyone is connected virtually. Zara works her way through the training program and progressively becomes more involved in the work that her Section is working on.
  27. 27. L&D and performance improvement
  28. 28. Lean thinking “Lean thinking is a business methodology that aims to provide a new way to think about how to organize human activities to deliver more benefits to society and value to individuals while eliminating waste”.
  29. 29. It’s not about cutting costs
  30. 30. It’s about changing systems
  31. 31. Focus on removing what does doesn’t add value to customers
  32. 32. Tools Gemba walk
  33. 33. IshikawaTools
  34. 34. Tools Value stream mapping Image credit: siddhu2020
  35. 35. Tools Asking why 5 times?
  36. 36. Thank you for your participation! Robin Petterd Learning Consultant M: +61 419 101 928 E: robin@sproutlabs.com.au T: @sproutlabs_au

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