Personal Information
Entreprise/Lieu de travail
London, United Kingdom, London United Kingdom
Profession
UX researcher at Sapient
Secteur d’activité
Education
Site Web
www.linkedin.com/in/webindustries
À propos
I'm a User Experience Research Consultant to help companies shape their strategy and discover new opportunities or improve the ones they have.
I love conducting ethnographic research in order to bring to life how people think, act and feel. I have 19 years of online experience, am naturally empathic and have a good understanding of behavioural psychology. This combination allows me to help companies design successful services that work well and meet customers’ needs.
Specialties: Ethnographic and contextual inquiry, user experience strategy, design innovation research, conceptual design, ideation, usability testing, lab-based usability research, affinity sorting, card sorting, diary st.
Mots-clés
#uxbri
#uxbrighton
gerontechnology
empathy
ageism
gerontology
ageing
empathic design
ux
user experience
Tout plus
Présentations
(1)J’aime
(12)ResearchOps Berlin Meetup #2 - UX Maturity - How to Grow User Research in your Organization
ResearchOps Meetup Berlin
•
il y a 5 ans
Design for Delight - The Innovation Catalysts
Stephen Gay
•
il y a 10 ans
The role of Design Thinking
Pieter Baert
•
il y a 8 ans
Storyboarding csa2013 - Simple sketching for UX, user research & content strategy
Deb Aoki
•
il y a 10 ans
UX Axioms - 26 Principles to Drive Better Product Design
Erik Dahl
•
il y a 10 ans
Visual Notes from EPIC 2013 London
Nora Morales
•
il y a 10 ans
The new digital ethnographer’s toolkit: Capturing a participant’s lifestream
Chris Khalil
•
il y a 14 ans
Designing for delight (Giles Colborne)
cxpartners
•
il y a 13 ans
Remote Research, The Talk.
bolt peters
•
il y a 13 ans
Remote customer feedback
Sarah Rink
•
il y a 11 ans
The Future of Marketing: Make Things People Want or Make People Want Things?
John V Willshire
•
il y a 11 ans
PSFK Future of Work Report 2013
PSFK
•
il y a 11 ans
Personal Information
Entreprise/Lieu de travail
London, United Kingdom, London United Kingdom
Profession
UX researcher at Sapient
Secteur d’activité
Education
Site Web
www.linkedin.com/in/webindustries
À propos
I'm a User Experience Research Consultant to help companies shape their strategy and discover new opportunities or improve the ones they have.
I love conducting ethnographic research in order to bring to life how people think, act and feel. I have 19 years of online experience, am naturally empathic and have a good understanding of behavioural psychology. This combination allows me to help companies design successful services that work well and meet customers’ needs.
Specialties: Ethnographic and contextual inquiry, user experience strategy, design innovation research, conceptual design, ideation, usability testing, lab-based usability research, affinity sorting, card sorting, diary st.
Mots-clés
#uxbri
#uxbrighton
gerontechnology
empathy
ageism
gerontology
ageing
empathic design
ux
user experience
Tout plus