A study of the travel behavior and market potential of Americans with disabilities

1. Prepared for: Open Doors Organization 230 East Ohio Suite 101 Chicago, IL 60611 [email_address] January 2002 Research among Adults with Disabilities: Travel and Hospitality All rights reserved. This report is for use within the purchaser’s own organization only. Open Doors Organization data or information may not be reproduced or communicated by any means to other people, organizations or to the media without prior permission from the Open Doors Organization.

6. Executive Summary

14. Detailed Findings

15. Chapter 1: General Travel

21. Chapter 2: Profile of Travelers with Disabilities

25. Chapter 3: Profile of a Typical Trip

36. Chapter 4: Travel By Air

45. Chapter 5: Hotels

54. Chapter 6: Cruises

57. Implications

59. Respondent Profile

60. Respondent Profile Marital Status Total % Married 54 Single, never married 15 Divorced 11 Separated 3 Widowed 11 Living with partner 5 Decline to answer 1 Gender Total % Male 46 Female 54 Children <18 in Household Total % No children in household 75 1 11 2 7 3 or more 6 Decline to answer * Race Total % White 84 Black/African American 6 Native American or Alaskan Native 3 Mixed racial background 2 Other 1 Decline to answer 3 Ethnicity Yes, of Hispanic origin 5 No, not of Hispanic origin 92 Decline to answer 3 Age Total % 18 – 34 13 35 – 49 27 50 – 64 30 65+ 29 Decline to answer 1 MEAN 54

61. Respondent Profile (continued) Education Total % High school graduate or less 51 Completed some college, but no degree 22 Associate’s degree 7 College graduate or more 19 Decline to answer 1 Household Income Total % Less than $25,000 41 $25,000 - $49,999 24 $50,000 - $74,999 11 $75,000 or more 8 Decline to answer 16 Employment Status Total % Employed (full-time, part-time, self-employed) 21 Not employed, but looking for work 4 Not employed and not looking for work 17 Retired 47 Student 3 Homemaker 11 Decline to answer 2 Region Total % East 19 Midwest 25 South 36 West 20

62. Respondent Profile (continued) Type of Disability Total % Have blindness or vision impairment 14 Have deafness or hearing impairment 18 Have physical mobility impairment 92 Severity of Disability Total % Slight/Moderate (Net) 42 Slight 10 Moderate 32 Severe (Net) 58 Somewhat severe 40 Very severe 18

63. Traveler Profile

64. Traveler Profile Marital Status Total % Married 56 Single, never married 14 Divorced 12 Separated 2 Widowed 11 Living with partner 5 Decline to answer 1 Gender Total % Male 45 Female 55 Children <18 in Household Total % No children in household 74 1 13 2 7 3 or more 5 Decline to answer * Race Total % White 83 Black/African American 6 Native American or Alaskan 3 Native Mixed racial background 3 Other 1 Decline to answer 4 Ethnicity Yes, of Hispanic origin 4 No, not of Hispanic origin 93 Decline to answer 3 Age Total % 18 – 34 13 35 – 49 28 50 – 64 30 65+ 29 Decline to answer 1 MEAN 54

65. Traveler Profile (continued) Education Total % High school graduate or less 46 Completed some college, but no degree 25 Associate’s degree 7 College graduate or more 20 Decline to answer 1 Household Income Total % Less than $25,000 37 $25,000 - $49,999 25 $50,000 - $74,999 13 $75,000 or more 10 Decline to answer 15 Employment Status Total % Employed (full-time, part-time, self-employed) 24 Not employed, but looking for work 4 Not employed and not looking for work 16 Retired 46 Student 5 Homemaker 11 Decline to answer 2 Region Total % East 20 Midwest 26 South 33 West 21

66. Traveler Profile (continued) Type of Disability Total % Have blindness or vision impairment 12 Have deafness or hearing impairment 18 Have physical mobility impairment 91 Severity of Disability Total % Slight/Moderate (Net) 43 Slight 11 Moderate 33 Severe (Net) 57 Somewhat severe 42 Very severe 15