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www.mendeley.com
As far as collaboration goes
- and further!


Jan Reichelt
Co-Founder
Mendeley helps researchers work smarter
Mendeley helps researchers work smarter


Install
Mendeley Desktop




        Mendeley extracts
          research data..
Mendeley helps researchers work smarter
                            ..and aggregates research
                                     data in the cloud
Install
Mendeley Desktop




        Mendeley extracts
          research data..
By doing this, Mendeley makes science more
collaborative and transparent:
Mendeley helps researchers work smarter
100m documents uploaded   ..by 1,000,000 users;
100,000,000                the 10 largest
90,000,000
80,000,000
                           userbases:
 70,000,000                University of Cambridge
60,000,000                 Stanford University
50,000,000                 MIT
40,000,000                 Imperial College London
30,000,000                 University of Oxford
20,000,000
                           Harvard University
                           University of Michigan
 10,000,000                University College London
         0                 University of California at Berkeley
                           Columbia University
650 Mendeley
Advisors
around the
world
http://dev.mendeley.com
                          Chemical compound
                          databases
                          Location data

                          Alzheimer’s research

                          Grant funding
  Mendeley Open API       databases

                          Blog posts
http://dev.mendeley.com
                                  Tim O’Reilly
                                  O’Reilly Media

                                  Werner Vogels
                                  CTO Amazon.com

                                  James Powell
                                  CTO Thomson Reuters

                                  John Wilbanks
                                  VP Science, Creative Commons
Mendeley/PLoS API Binary Battle
   $16,001 for the best app       Juan Enriquez
                                  MD Excel Venture Management
Dr. Werner Vogels,
CTO Amazon.com
How does Mendeley drive the collaboration ecosystem?

    Individuals                   Groups of academics


                     “Amateur-Experts”


                         Co-creation
                                           Academic vs.
                  Globalization            corporate
                                  Data
Incentive to add user-generated content via workflow integration
Crowdsourced approach as a non-traditional way of gathering
people to collaborate

                                           Mendeley’s strategy: Connect
                                           people with people and people
                                           with content to enable
                                           collaboration.

                                           Prerequisite: Increase
                                           transparency and accessibility!


               • Collaboration = filter
               • Time, money, people, infrastructure to
                 find out what’s important
               • Information overload vs filter failure?
Today

                              Social Layer   Mendeley, ...?
Amount / Importance




                                             Publishers, service
                               Metadata
                                             providers, ...




                               Content       Publishers
Tomorrow?

                              Content
Amount / Importance




                             Metadata




                                           Facebook, Twitter,
                                           Youtube...
                            Social Layer
                                           Creating and sharing
                                           “stuff” as a result.
“The challenge of findability”
                                    (1994)
In a March 1994 Wired magazine article, nearly two years before the start of the
research project that would become Google, futurist Paul Saffo made a prediction:

“The future belongs to neither the conduit or content players, but those who
control the filtering, searching, and sense-making tools we will rely on to
navigate through the expanses of cyberspace.”


“Point of view” as human solution to information overload. Points of view are
especially strongly expressed in collaborative/social environments.
Why content is still the king in
  the academic world, but let’s
  take a different view:
  Everything is a remix!

                            Copy, transform, and combine

                                      Combine: By connecting ideas,
                                      creative leaps can happen. Ideas are
                                      connected in communities, and
                                      technology is now in a position to
                                      enable & expose this connectedness.
http://vimeo.com/25380454
http://thru-you.com/
Atomization of content:
Value creation through
sharing and embed-
ding, and enabling the
community to interact

Fully embrace digital –
idea of a print copy?

Selling article, brand,
information?
• Are we monetizing the content, or are we monetizing a service (e.g. dossiers,
  mobile access, …)? Can publishers receive compensation for an “authoritative
  version” of content?

• Can publishers (and service providers) still differentiate themselves if their
  content is being mashed-up / included in such packages? Partnering between
  companies as new form of collaboration.

• How would the revenue be split – based on a fixed split, based on contribution
  to updates to the package, based on production costs of content, based on
  actual usage of content by the clinician?

• How can in this model the publisher still play a role? Wherever the content
  goes, people should come back to the publisher? Expert context? What is the
  value-added of a publisher?
Bernstein Research, 05/2011
The “Academic Community”?
Lines blur between academic researchers and amateur-experts, between pure
academic content and grey literature, between purely content publishing and
content feedback, and between local and global communities.


       CGIAR                 Bird watchers             Cancer patients
“The age of the customer – invest accordingly”
                                                                             Powerful technology
                                                                             enables and empowers
                                                                             customers/end-users



                                                                             Porter’s 5 Forces? Knowledge
                                                                             of and engagement with
                                                                             customers as the only
                                                                             competitive advantage




http://forrester.typepad.com/groundswell/2011/06/welcome-to-the-age-of-the-customer-invest-accordingly.html
Mendeley’s “customer obsession”
• Founders getting involved
• Early user testing – painful
• Support team
• Community team
• Lead User Program
• Mendeley Advisor Program
• Listening to and analyzing social media
• Engaging with the customers where they
  are (FB, Twitter, etc.)
• Continuous process with clear
  responsibilities
Connection as a new strategy and community as a business
model

• Support and empower people to be       Content
  active in a community

• Fans (our audience) become a          Metadata

  community when they have the
  freedom to explore their interests
  and connections and organize
  themselves (see Mendeley Groups)
                                       Social Layer
  – suddenly monetization
  opportunity!
“The companies flourishing in today’s digital,
              social culture provide more than valued
              content to people. They deliver valued
              connections. And they turn this community,
              the content it creates, and the trust it
              engenders into money.”




http://www.nieman.harvard.edu/reports/article/102622/Community-A-New-Business-Model-for-News.aspx
Creating value – the
example of online
games:

People pay money to
be something in a
community.
Some Mendeley-specific monetization thoughts
Pricing models for new ways of academic digital content consumption and
interaction that are different from subscription models and traditional per-article
purchases

• Integrating workflow and content
• Dynamic pricing
• Atomization of content, pricing pieces of content or multiple re-use of content
• Access/distribution channels as revenue models (mobile platforms)
• Drive usage and traffic via free content (“Freemium” in publishing?), monetize
  via additional services (e.g. personalization/recommendations)
• Monetizing via partnerships (e.g. third party services, potentially advertising)

Leverage the community: Allow third parties to think about this and help/let them
solve their own problems (e.g. Mendeley Android App)!
What does it mean to work with Mendeley?

Discovery                Partnership               Innovation
• Indexing content to    • Usage data              • API / academic data
  include in catalog     • Co-promotion of         • Business models
• Including content in     services and offers /   • Strategy
  personalized             branding                • …
  recommendations        • Mendeley as
• PDF previews             membership offering     Not everything has to
                                                   be around sales,
Driving traffic and      Leveraging and            strategic decision how
usage                    understanding the         to approach issues
                         community
US National Academies “Grand Challenges”:

      Climate
      change    Sustainable food
                        supplies
                                   Artificial
 Clean energy                      Intelligence
       Clean water              Terrorist
              Pandemic diseases  violence
                     Tools of scientific
                             discovery
Why opening access to research matters


                        But a lottime we are very
                        “All the of the state of knowledge
                        of the human race is sitting in the
                        conscious of the huge challenges
                        scientists’ computers, and is –
                        that human society has now
                        curing cancer,shared
                        currently not shared. We need to
                                       understanding
                        get it unlocked so we can tackle
                        the brain for Alzheimer‘s.
                        those huge problems.“
www.mendeley.com

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Mendeley Helps Researchers Collaborate Through Connecting People With Content

  • 1. www.mendeley.com As far as collaboration goes - and further! Jan Reichelt Co-Founder
  • 3. Mendeley helps researchers work smarter Install Mendeley Desktop Mendeley extracts research data..
  • 4. Mendeley helps researchers work smarter ..and aggregates research data in the cloud Install Mendeley Desktop Mendeley extracts research data..
  • 5. By doing this, Mendeley makes science more collaborative and transparent:
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  • 12. 100m documents uploaded ..by 1,000,000 users; 100,000,000 the 10 largest 90,000,000 80,000,000 userbases: 70,000,000 University of Cambridge 60,000,000 Stanford University 50,000,000 MIT 40,000,000 Imperial College London 30,000,000 University of Oxford 20,000,000 Harvard University University of Michigan 10,000,000 University College London 0 University of California at Berkeley Columbia University
  • 14. http://dev.mendeley.com Chemical compound databases Location data Alzheimer’s research Grant funding Mendeley Open API databases Blog posts
  • 15. http://dev.mendeley.com Tim O’Reilly O’Reilly Media Werner Vogels CTO Amazon.com James Powell CTO Thomson Reuters John Wilbanks VP Science, Creative Commons Mendeley/PLoS API Binary Battle $16,001 for the best app Juan Enriquez MD Excel Venture Management
  • 17. How does Mendeley drive the collaboration ecosystem? Individuals Groups of academics “Amateur-Experts” Co-creation Academic vs. Globalization corporate Data
  • 18. Incentive to add user-generated content via workflow integration
  • 19. Crowdsourced approach as a non-traditional way of gathering people to collaborate Mendeley’s strategy: Connect people with people and people with content to enable collaboration. Prerequisite: Increase transparency and accessibility! • Collaboration = filter • Time, money, people, infrastructure to find out what’s important • Information overload vs filter failure?
  • 20. Today Social Layer Mendeley, ...? Amount / Importance Publishers, service Metadata providers, ... Content Publishers
  • 21. Tomorrow? Content Amount / Importance Metadata Facebook, Twitter, Youtube... Social Layer Creating and sharing “stuff” as a result.
  • 22. “The challenge of findability” (1994) In a March 1994 Wired magazine article, nearly two years before the start of the research project that would become Google, futurist Paul Saffo made a prediction: “The future belongs to neither the conduit or content players, but those who control the filtering, searching, and sense-making tools we will rely on to navigate through the expanses of cyberspace.” “Point of view” as human solution to information overload. Points of view are especially strongly expressed in collaborative/social environments.
  • 23. Why content is still the king in the academic world, but let’s take a different view: Everything is a remix! Copy, transform, and combine Combine: By connecting ideas, creative leaps can happen. Ideas are connected in communities, and technology is now in a position to enable & expose this connectedness. http://vimeo.com/25380454
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  • 26. Atomization of content: Value creation through sharing and embed- ding, and enabling the community to interact Fully embrace digital – idea of a print copy? Selling article, brand, information?
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  • 31. • Are we monetizing the content, or are we monetizing a service (e.g. dossiers, mobile access, …)? Can publishers receive compensation for an “authoritative version” of content? • Can publishers (and service providers) still differentiate themselves if their content is being mashed-up / included in such packages? Partnering between companies as new form of collaboration. • How would the revenue be split – based on a fixed split, based on contribution to updates to the package, based on production costs of content, based on actual usage of content by the clinician? • How can in this model the publisher still play a role? Wherever the content goes, people should come back to the publisher? Expert context? What is the value-added of a publisher?
  • 33. The “Academic Community”? Lines blur between academic researchers and amateur-experts, between pure academic content and grey literature, between purely content publishing and content feedback, and between local and global communities. CGIAR Bird watchers Cancer patients
  • 34. “The age of the customer – invest accordingly” Powerful technology enables and empowers customers/end-users Porter’s 5 Forces? Knowledge of and engagement with customers as the only competitive advantage http://forrester.typepad.com/groundswell/2011/06/welcome-to-the-age-of-the-customer-invest-accordingly.html
  • 35. Mendeley’s “customer obsession” • Founders getting involved • Early user testing – painful • Support team • Community team • Lead User Program • Mendeley Advisor Program • Listening to and analyzing social media • Engaging with the customers where they are (FB, Twitter, etc.) • Continuous process with clear responsibilities
  • 36. Connection as a new strategy and community as a business model • Support and empower people to be Content active in a community • Fans (our audience) become a Metadata community when they have the freedom to explore their interests and connections and organize themselves (see Mendeley Groups) Social Layer – suddenly monetization opportunity!
  • 37. “The companies flourishing in today’s digital, social culture provide more than valued content to people. They deliver valued connections. And they turn this community, the content it creates, and the trust it engenders into money.” http://www.nieman.harvard.edu/reports/article/102622/Community-A-New-Business-Model-for-News.aspx
  • 38. Creating value – the example of online games: People pay money to be something in a community.
  • 39. Some Mendeley-specific monetization thoughts Pricing models for new ways of academic digital content consumption and interaction that are different from subscription models and traditional per-article purchases • Integrating workflow and content • Dynamic pricing • Atomization of content, pricing pieces of content or multiple re-use of content • Access/distribution channels as revenue models (mobile platforms) • Drive usage and traffic via free content (“Freemium” in publishing?), monetize via additional services (e.g. personalization/recommendations) • Monetizing via partnerships (e.g. third party services, potentially advertising) Leverage the community: Allow third parties to think about this and help/let them solve their own problems (e.g. Mendeley Android App)!
  • 40. What does it mean to work with Mendeley? Discovery Partnership Innovation • Indexing content to • Usage data • API / academic data include in catalog • Co-promotion of • Business models • Including content in services and offers / • Strategy personalized branding • … recommendations • Mendeley as • PDF previews membership offering Not everything has to be around sales, Driving traffic and Leveraging and strategic decision how usage understanding the to approach issues community
  • 41. US National Academies “Grand Challenges”: Climate change Sustainable food supplies Artificial Clean energy Intelligence Clean water Terrorist Pandemic diseases violence Tools of scientific discovery
  • 42. Why opening access to research matters But a lottime we are very “All the of the state of knowledge of the human race is sitting in the conscious of the huge challenges scientists’ computers, and is – that human society has now curing cancer,shared currently not shared. We need to understanding get it unlocked so we can tackle the brain for Alzheimer‘s. those huge problems.“