Personal Information
Entreprise/Lieu de travail
Stockholm, Sweden Sweden
Profession
Senior Design Director
Site Web
www.stefan-moritz.com
À propos
Stefan is a Senior Design Director at McKinsey Design, co-leading the Veryday studio in Stockholm. Stefan brings 20+ years international experience from leadership roles at Global companies, award-winning agencies and as advisor across industries.
As a thought-leader on service design, future of work and innovation he helps clients to empower employees to deliver stellar customer experience and unlock growth.
Mots-clés
servicedesign
innovation
design
cx
future
customer experience
service design
customer
value
employee experience
leadership
transformation
collaboration
change
paradigm shift
service
marketing
robots
ai
growth
employee engagement
differentiation
customer centricity
connectivity
svid
designship
workshop
opportunities
creativity
imagination
branding
experiencedesign
management
usp
advertising
productivity
human
business value
culture change
b2b
skills
talent
ex
hr
engagement
telecom
business
storytelling
loyalty
brand management
customer service
omni channel
public service
democracy
better outcomes
lower cost
mobility
healthcare
experience
prototyping
economy
trends
market
products
shift
transition
opportuinty
brand innovation
codesign
design management
organisation
network era
dmi
methodology
process
overview
examples
finland
hospitality
trourism
Tout plus
Présentations
(17)Documents
(1)J’aime
(36)SD Futures: Service design, the next ten years
Livework Studio
•
il y a 5 ans
Agile frameworks: the why, how and what
Sander Goudswaard
•
il y a 8 ans
No.10 Insight Over Ideology
Switch On | Thrive Your Future
•
il y a 9 ans
The Emerging Global Web
yiibu
•
il y a 10 ans
Future of Retail
Raimo Van Der Klein
•
il y a 9 ans
Design and Emotion presentation
Carrie Chan
•
il y a 15 ans
PSFK presents Future Of Health
PSFK
•
il y a 13 ans
Service Design Thinking
Marc Stickdorn
•
il y a 10 ans
Beyond Usable | Mapping Emotion to Experience
Kelly Goto
•
il y a 10 ans
5 Things I Wish I Knew – A Service Design Journey
Jamin Hegeman
•
il y a 10 ans
Designing Customer Experience - Cookbook
Jin Kang Møller
•
il y a 11 ans
What Next? Answering the question of life after chemotherapy at Memorial Sloan Kettering
Joseph Gray
•
il y a 14 ans
Services Marketing
Ch Usman Waheed
•
il y a 16 ans
Pawned. Gamification and Its Discontents
Sebastian Deterding
•
il y a 13 ans
Business Needs Design Now
Stephen Anderson
•
il y a 16 ans
DOTT Cornwall - Introduction to Service Design and Methods
Andy Polaine
•
il y a 14 ans
When the marketing becomes the product
Helge Tennø
•
il y a 14 ans
Web 2.0 Business Models
Teemu Arina
•
il y a 16 ans
Service Logic – a new Dominant Logic for Social Customer Relationship Marketing
Wim Rampen
•
il y a 14 ans
The Molecular Brand
Torsten Henning Hensel
•
il y a 14 ans
Designing for Web 2.0: The Visual Ecosystem
Luke Wroblewski
•
il y a 16 ans
Inspiration from The Edge: New Patterns for Interface Design
Stephen Anderson
•
il y a 16 ans
Goodness And Happiness - Why Generosity Is The Future Of Marketing Strategy
Neil Perkin
•
il y a 15 ans
Subject To Change: creating great products and services for an uncertain world
Adaptive Path
•
il y a 15 ans
It’s design, but not as they know it!
Engine Service Design
•
il y a 16 ans
Working through Screens Idea Cards | www.FlashbulbInteraction.com/WTS.html
Flashbulb Interaction, Inc.
•
il y a 15 ans
Modern Brand Building
Paul Isakson
•
il y a 15 ans
The Brand Gap
coolstuff
•
il y a 17 ans
Modern Branding
Zeus Jones
•
il y a 15 ans
Marketing3 Presentation
Alain Thys
•
il y a 16 ans
Personal Information
Entreprise/Lieu de travail
Stockholm, Sweden Sweden
Profession
Senior Design Director
Site Web
www.stefan-moritz.com
À propos
Stefan is a Senior Design Director at McKinsey Design, co-leading the Veryday studio in Stockholm. Stefan brings 20+ years international experience from leadership roles at Global companies, award-winning agencies and as advisor across industries.
As a thought-leader on service design, future of work and innovation he helps clients to empower employees to deliver stellar customer experience and unlock growth.
Mots-clés
servicedesign
innovation
design
cx
future
customer experience
service design
customer
value
employee experience
leadership
transformation
collaboration
change
paradigm shift
service
marketing
robots
ai
growth
employee engagement
differentiation
customer centricity
connectivity
svid
designship
workshop
opportunities
creativity
imagination
branding
experiencedesign
management
usp
advertising
productivity
human
business value
culture change
b2b
skills
talent
ex
hr
engagement
telecom
business
storytelling
loyalty
brand management
customer service
omni channel
public service
democracy
better outcomes
lower cost
mobility
healthcare
experience
prototyping
economy
trends
market
products
shift
transition
opportuinty
brand innovation
codesign
design management
organisation
network era
dmi
methodology
process
overview
examples
finland
hospitality
trourism
Tout plus