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Swift Shift Real-Time Workforce Management

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Have you ever spent an entire day calling staff to try to find cover for a shift? Time is the most precious resource available. We have seen first had the conflict between needing to service clients, adapt to unexpected changes, and the insane amount of energy that goes into calling through long lists of staff.

The good news is, Swift Shift is designed specifically to reduce that time and drudgery via automation, so your team can spend more time focusing on delivering quality care.

Swift Shift is an easy to use mobile app that helps managers and employees connect, communicate, and manage their shifts through text, email, and app notification.

Publié dans : Santé
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Swift Shift Real-Time Workforce Management

  1. 1. Real-Time Workforce Management
  2. 2. TABLE OF CONTENTS 1. Client Pain 2. Manager insight 3. SWIFT SHIFT overview 4. Manager mobile app 5. Employee mobile app
  3. 3. Admin Time Overtime Using employees across locations Large employee base AREA OF PAIN DESCRIPTION EFFECT ON THE BUSINESS Covering shifts is a time drain; can take up to a whole day Difficult to view if staff are exceed- ing contracted hours Paper based system and time con- straints prevent leveraging work- force across locations Flexible staff with dynamic shift pat- terns and skill sets Thousands of hours are lost a year to the task of making phone calls Additional cost to business when cover can be found through staff with hours available Staff with available contract hours are not used Challenging to understand who is where, and when CLIENT PAIN Client Pain Manager insight SWIFT SHIFT overview Manager mobile app Employee mobile app
  4. 4. CURRENT PROCESSES ARE CHALLENGING FOR MANAGERS TIME WASTED CARE HOME OPERATIONS TECHNOLOGY 80% 2Hr wasted calling staff to find cover for each shift of absent employee only give 1 hour notice, regard- less of company policy difficult to use, causing low adoption a week wasted handling simple employee requests such as availability and holiday Real time changes in care needs mean additional shift cover isn’t just related to absence no system to aid real time communication between employees, managers, and other locations 1Hr Client Pain Manager insight SWIFT SHIFT overview Manager mobile app Employee mobile app
  5. 5. What is Swift Shift? A mobile Software as a Service (SaaS) solution that allows managers to cover shifts quickly 1. INCREASED FLEXIBILITY Employees apply for available shifts anytime 5. PROFESSIONAL DEVELOPMENT Share knowledge across sites/teams and provide opportunity for engaged staff 2. SHORT NOTICE COVER Email, push notification, SMS 4. CREATE REGIONAL STAFF BANK Easily use staff across multiple locations 6. RICH PROFILES Role, skills, qualifications, 7. ANALYTICS Real time visibility into key performance indicators 8. CLOUD BASED Desktop, Mobile, App 3. AUTOMATED COMMUNICATION Two-way message system eliminates need to call through staff lists Client Pain Manager insight SWIFT SHIFT overview Manager mobile app Employee mobile app
  6. 6. CONNECT TO YOUR WORKFORCE ANYWHERE Client Pain Manager insight SWIFT SHIFT overview Manager mobile app Employee mobile app
  7. 7. EMPLOYEE ENGAGEMENT IN REAL-TIME Client Pain Manager insight SWIFT SHIFT overview Manager mobile app Employee mobile app
  8. 8. THANK YOU! DEREK FRER E: DEREK@SWIFTSHIFT.COM WWW.SWIFTSHIFT.COM

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