http://www.perceptionsystem.com/e-commerce-solutions-services.html

1. 2013 Strategy for
Ecommerce Merchants

2. In previous year (2012), ecommerce
merchants got the remarkable positive
response from customers due to
increasing graph of online users. The
beginning of 2013 also indicates that
the response will keep going this year,
even we will see more users on the
Internet than a previous year.
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3. Here is the screen short of google trend,
which clearly indicate that the term of
“online shopping” is rising in 2012:
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4. Now its time to analyze your website
performance of last year such as,
conversion areas, problem or errors,
missing areas, and need to make new
ecommerce solution plan for this year.
However, how do you analyze, which
area of your website played negative
or positive role for your business?
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5. PAST OBSERVATION:
To grow your business, you have
to know your past position,
where you stand in 2012?. Did
you make any plan to reach your
goals? Or did you achieve your
goals? If not, then analyze what
you had done over the past year,
which brought interruption to
achieve your goals and which
area you were proud of.
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6. PAST OBSERVATION:
Find out the things that didn’t work well such
as, had you missed any marketing
opportunities that might have boosted your
business? Did you target right users in your
social networking sites like, twitter and
facebook? That hadn’t worked well to
increase your Returns of investment.
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7. When you find out, remove or replace that
things to something well productive.
Be flexible and don’t stick with old things
that didn’t work well for your business.
If you’re confident about your new plan, then
you have to find out the way to implement
that things in this year. For example,
learning more about social media
marking to make your strong social
profile.
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8. FUTURE PLANNING:
Make your business goals for
2013 to grow ROI. If your
goals are not changed for this
year, which you didn’t reach in
2012, then you have better
chance to find out the problem
and implement the changes to
meet new milestone. Without
any changes, you can’t reach
your goals.
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9. FUTURE PLANNING:
This is just beginning of new year, and you have
much time to fix the problems. Your goals must be
achievable. You have to know the limit, because
you may not get everything that your competitor
got. Unachievable goals will frustrate you and
move down your moral.
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10. BUILD RELATIONSHIPS WITH
CUSTOMER:
Building a relationship with the
buyers are linking that will introduce
you to new buyers and the process
going on and on. This process will
create more opportunities to spread
your business to new buyers. Best
place to connect with people is
communities, whether it is online or
offline that should be strong.
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11. It is hard to build community and relationship
at a time, but when you get success, you will
convert one­time customer into a repeated
buyer. So, build your community through
online activities such as, social media,
organize events, etc. Follow these steps in
online communities to begin the great
relationship.
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12. GREAT CUSTOMER EXPERIENCE:
In this competitive world, bad customer
experience will decrease your RIO. More
than 80% of sites not able to repeat their
buyers due to bad user experience. So,
customer experience plays one of the most
important roles in business. Now
question is, how can your website
provide this quality experience?
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13. Here are some tips, which help your website
to provide good user experiences:

Design: your design should be professional & attractive.

Accessible: website should be accessible for users’ & search
engines. Make sites that there is no any type of 404 & forbidden
errors in websites.

Valuable: your website delivers valuable information & services
for better customer satisfaction

On­Time Delivery: when customers purchase
something, the product should be delivered on given time.
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14. So, good customer experience matters a lot,
whenever customers come to your website,
they should feel full of surprising “wow”
moment. If you are a ecommerce merchant
and want to develop your website to provide
great user experience, then hire perception
system. PS is one of the leading
ecommerce development services provider
company in India, which has
experienced web developers team.
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15. Contact Us
Company Name:
PERCEPTION SYSTEM PVT LTD
Address: Web Address:
2nd Floor, Samudra Annexe, http://www.perceptionsystem.com
Off C.G.Road, Na vrangpura,
Ahmedabad-380009
Gujarat, INDIA
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