Stefanie Andersen
1 SlideShare 27 Abonné 1 Suivi
Personal Information
Entreprise/Lieu de travail
San Francisco United States
Profession
Content Strategist / Designer
Secteur d’activité
Technology / Software / Internet
Site Web
www.linkedin.com/in/stefandersen
À propos
Here’s what I believe: Creating passionate, kick-ass users is the best customer retention strategy. Currently I work at salesforce.com, where I draw on my background in game design, teaching, and instructional design to make our products easier to learn and more engaging. I collaborate with UX designers and product managers to develop compelling onboarding experiences for new users, as well as new interaction patterns that help existing users learn new features.
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Mots-clés
design engagement behavior onboarding instructional design documentation human-computer interaction user assistance user experience motivation
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Présentations

(1)

Creating Kick-Ass Users: Principles for Effective Onboarding

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Personal Information
Entreprise/Lieu de travail
San Francisco United States
Profession
Content Strategist / Designer
Secteur d’activité
Technology / Software / Internet
Site Web
www.linkedin.com/in/stefandersen
À propos
Here’s what I believe: Creating passionate, kick-ass users is the best customer retention strategy. Currently I work at salesforce.com, where I draw on my background in game design, teaching, and instructional design to make our products easier to learn and more engaging. I collaborate with UX designers and product managers to develop compelling onboarding experiences for new users, as well as new interaction patterns that help existing users learn new features.
Mots-clés
design engagement behavior onboarding instructional design documentation human-computer interaction user assistance user experience motivation
Tout plus