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Social marketing communications Dr Stephen Dann
Introduction ,[object Object],[object Object]
Overview ,[object Object],[object Object],[object Object],[object Object],[object Object]
Definitions ,[object Object],[object Object]
Social Marketing ,[object Object]
Framework of managerial marketing ,[object Object],[object Object],[object Object],[object Object],[object Object]
Framework of social marketing ,[object Object],[object Object],[object Object],[object Object]
Some characteristics of social marketing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Social marketing and behaviour change
Behaviour change model Targets adopt the alternative behaviour long term as their “normal” behaviour Maintenance Targets trial the alternate behaviour Action Targets determine what they need to know or do to change their behaviour  Preparation Targets become aware of the issue and start to consider it in light of their lives Contemplation Potential targets are unaware of issue Pre contemplation Characteristics Stage
Stages of behavioural change Reinforce changes, reminder communications Maintenance Facilitate action Action Educate  Preparation Persuade and motivate Contemplation Create awareness; change values and beliefs Pre contemplation Marketing & Communication Tasks Stage
Marketing mix ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Marketing mix: Product ,[object Object],[object Object],[object Object]
Social product Social Product Idea Practice Tangible  object Belief Attitude Value One off Ongoing
Family planning “product” Contraception Idea Practice Tangible  object Pregnancy can be planned Smaller families are “better” Preventing pregnancy is morally acceptable Sterilisation  Reversible contraception Condoms Diaphrams Contraceptive pill
Communication implications ,[object Object],[object Object]
Marketing mix: Price ,[object Object],[object Object],[object Object],[object Object]
Communications implications ,[object Object],[object Object],[object Object],[object Object],[object Object]
Competition ,[object Object],[object Object],[object Object]
Competition: Example ,[object Object],[object Object],[object Object],[object Object]
Place ,[object Object],[object Object],[object Object]
Promotion ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Common approaches to social marketing communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Negative emotion appeals ,[object Object],[object Object],[object Object],[object Object],[object Object]
Freedom From Fear Case Western Australia campaign against domestic violence
Approach ,[object Object],[object Object],[object Object]
Research: Getting the message right ,[object Object],[object Object],[object Object],[object Object]
Reactions to potential messages ,[object Object],[object Object],[object Object],[object Object],[object Object]
Campaign messages ,[object Object],[object Object],[object Object],[object Object],[object Object]
Communication media ,[object Object],[object Object],[object Object],[object Object]
Adverts
Summary ,[object Object],[object Object],[object Object]

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Social marketing communications

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  • 9. Social marketing and behaviour change
  • 10. Behaviour change model Targets adopt the alternative behaviour long term as their “normal” behaviour Maintenance Targets trial the alternate behaviour Action Targets determine what they need to know or do to change their behaviour Preparation Targets become aware of the issue and start to consider it in light of their lives Contemplation Potential targets are unaware of issue Pre contemplation Characteristics Stage
  • 11. Stages of behavioural change Reinforce changes, reminder communications Maintenance Facilitate action Action Educate Preparation Persuade and motivate Contemplation Create awareness; change values and beliefs Pre contemplation Marketing & Communication Tasks Stage
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  • 14. Social product Social Product Idea Practice Tangible object Belief Attitude Value One off Ongoing
  • 15. Family planning “product” Contraception Idea Practice Tangible object Pregnancy can be planned Smaller families are “better” Preventing pregnancy is morally acceptable Sterilisation Reversible contraception Condoms Diaphrams Contraceptive pill
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  • 25. Freedom From Fear Case Western Australia campaign against domestic violence
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