The Jamcracker Platform is a comprehensive services delivery and lifecycle management solution that aggregates all cloud services – public and/or private – within an enterprise and provides a central point of control, enabling enterprise IT departments to become their own cloud service brokers.
1. Consolidating Cloud Service Sprawl across the Enterprise Unifying Cloud Services Delivery & Management with the Jamcracker Platform, Enterprise Edition Steve Crawford VP Marketing and Business Development
2. Agenda About: Jamcracker at a Glance Issue: Enterprise Cloud Service Sprawl Solution: Jamcracker Platform for Enterprises Overview Use-Case Scenarios Key Features & Benefits Background: Existing customer examples
3. Jamcracker Unifies Cloud Services Founded in 2000 by K.B. Chandrasekhar (Previously founded Exodus Communications) Privately held with 200+ employees Offices in US, Europe and India Proven Platform, deployed globally Jamcracker unifies the aggregation, delivery and management of hybrid cloud services.
4. What We’re Announcing What: Jamcracker Platform, Enterprise Edition Why: Decentralized adoption of cloud service within Enterprises is causing Cloud Services Sprawl Casting a shadow on IT’s ability to manage compliance and control How: Jamcracker Platform, Enterprise Edition, unifies delivery & management of private/public cloud services Proven platform leverages 10 years of development and market experience
5. Cloud Services Sprawl in Enterprises As Clouds are adopted in an ad-hoc fashion… Public Clouds In the Enterprise …Enterprise IT risks losing control. Line-of-Business IT Admin Departments / Functional Roles SaaS IaaS PaaS Individual Employees Firewall
6. Causes Loss of Control for IT Fragmented IT poses a challenge for achieving end-to-end Visibility and Control IT Admin Department Individual Function End-Users Applications Public Clouds ERP PLM SCM Email CRM Conferencing Apps SaaS Business Apps Productivity Apps Web Services Dev & Test Cloud Platforms Development Environments Middleware PaaS Internal External External Infrastructure VM VM Infrastructure IaaS Hybrid Infrastructure Hypervisor Mainframe Client/ Server Virtualized Infrastructure
7. Consolidating Control & Compliance Admin & Reporting Compliance & Audit CIO IT Admin SSO & Role-based authorization Metering & Chargeback Helpdesk & Support Department Individual Function End - Users Self-service & provisioning Catalogue Management Applications Public Clouds ERP PLM SCM Email CRM Conferencing SaaS Business Apps Productivity Apps Aggregation & Federation Web Services Dev & Test Cloud Platforms Development Environments Middleware PaaS Internal External External Infrastructure VM VM Infrastructure IaaS Hybrid Infrastructure Hypervisor Mainframe Client/ Server Virtualized Infrastructure
8. With Unified Delivery & Management CIO IT Admin Unified Cloud Services Delivery and Management Department Individual Function End - Users Applications Public Clouds ERP PLM SCM Email CRM Conferencing SaaS Business Apps Productivity Apps Web Services Dev & Test Cloud Platforms Development Environments Middleware PaaS Internal External External Infrastructure VM VM Infrastructure IaaS Hybrid Infrastructure Hypervisor Mainframe Client/ Server Virtualized Infrastructure
9. Catalogue Management Self-Service fulfillment Service and User Provisioning Authentication, Authorization & Access Control IT Admin User and Service Administration Reporting and Auditing Helpdesk Ticketing & Support Billing Settlement Metering & Chargeback Jamcracker Platform Complete Cloud-Services Lifecycle Management Enterprise Integration Toolkit Cloud Services Integration Toolkit Standards-based, Extensible Platform Jamcracker Platform Architecture
10. Services Integration Public & Private Clouds Enterprise Systems Directory Servers (LDAP or AD) Billing & Accounting Helpdesk & Support Ticketing Systems Saas Iaas Paas
11. Enterprise Services Catalogue Jamcracker Services Catalogue - SaaS Offerings Cloud Services IT Services Security Communications Collaboration Mobility Applications Public & Private SaaS PaaS IaaS Jamcracker Services Catalogue - IaaS and PaaS Offerings The Jamcracker Platform Corporate IT Admin Enterprise Regional IT Admin Dept. IT Admin Department Line of Business Function GEO / Region Sub-regions Sub-departments Sub-Organizations Sub-Projects
12. IT Admin Use Case Service On-boarding &Catalogue Management 2 Automated Workflows 1 All Employees Public &Private Mktg. Dept Acct. Dept BillingWorkflow Helpdesk / Support Workflow ProvisioningWorkflow IT Admin Billing & Chargebacks Policy Enforcement & Auditing 3 5 Departments Line-of-Business Admin & Reporting 4 Metering & Billing Centralized Access Control Monitor Reporting
13. End-User Use Case Catalogue Browsing 1 Self-Service fulfillment 2 View , Browse Catalogues of approved Internal/ Public Services AutomatedWorkflow Manual Approvals Selected Services Access & Authorization Helpdesk, Ticketing & Support 3 4 Employee ID: 27056 Department: Marketing Ticket Routing Helpdesk console & Knowledgebase aggregation portal
14. Jamcracker Solution Summary Private/ Public Clouds Enterprise Service Catalogue ITConsumers Security/AAA Employee Department / LOB Dept. XYZ Catalogue Function Sales & Marketing Service Catalogue Unified Service Delivery and Management(inside or outside the firewall) IT Administrators Iaas Saas Paas Support Development & Testing Catalogue Reporting Chargeback