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Bridging the Gap from
Knowledge to Action:
Putting Analytics in the
Hands of Academic
Advisors
                                                         Steven Lonn
                                                       Andrew Krumm
                                                R. Joseph Waddington
                                                    Stephanie Teasley

 USE Lab               University of Michigan
 Digital Media Commons www.umich.edu/~uselab
Research Setting:
M-STEM Academy
• Undergraduate engineering mentoring program
• Historically underrepresented students
• 200 Engineering students in 4 cohorts




   USE Lab
   Digital Media Commons                        2
Goals of the project

• Utilize data stored in campus learning
  management system to:

  • Provide timely and targeted data on student
    performance to M-STEM mentors

  • Shorten the timespan from problem
    identification to intervention
   USE Lab
   Digital Media Commons                          3
Supporting M-STEM mentors
• Iteratively develop
      • Metrics for comparing
        students using LMS data
   • Classification schemes
   • Visualizations of student
     performances
• Send mentors weekly updates


                                  Photo%Credit:%h,p://teacherrogers.wordpress.com
    USE Lab
    Digital Media Commons                                               4
How does mentor’s use of EWS affect
student outcomes?



 USE Lab
 Digital Media Commons                5
Improved
                             Performance


                                            Action



                                                      academic resources,
Face-to-Face / Email        Communication                 study strategies

Mentor                 Audience             Student
EWS                     Product
Classification         Analysis

                                  Data                                 6
Improved
                             Performance


                                            Action



                                                      academic resources,
Face-to-Face / Email        Communication                 study strategies

Mentor                 Audience             Student
EWS                     Product
Classification         Analysis

                                  Data                                 6
Assignments




               Gradebook

Weekly%query%of%LMS%for%courses%
that%include%an%MASTEM%student%and%
use%the%Gradebook%or%Assignments% “Presence”
tool                                           8
Measures from LMS data
• Gradebook and Assignments tools allow up-to-date
  tracking of student performances

• Report student-level information for M-STEM
  students
  • Percent of available points earned
  • Course averages (all students)



   USE Lab
   Digital Media Commons                             9
Measures from LMS data
• “Presence” events serve as a proxy for effort and are
  events common to all courses
   • Cumulative and week-to-week “Presence”




    USE Lab
    Digital Media Commons                             10
75%



                        mean

                        25%




USE Lab
Digital Media Commons          11
Cumulative “Presence”
                  events can be highly
               predictive for students’ final   75%
                course grade performance
                                                mean

                                                25%




USE Lab
Digital Media Commons                                  11
USE Lab
Digital Media Commons   12
Classification scheme
• Absolute grade thresholds
• Difference from course average
• Presence cutoff




    USE Lab
    Digital Media Commons          12
Classification scheme
• Absolute grade thresholds
• Difference from course average
• Presence cutoff

Comparisons
• Grades (course average)
• Percentile Ranks (presence)
    USE Lab
    Digital Media Commons          12
Classification scheme
   Student %                    Relative Distance       Presence Percentile Rank       E3
>=0.85                     .                        .                              Encourage
0.75<=X<0.85               <-0.15                   .                              Explore
0.75<=X<0.85               >=-0.15                  <0.25                          Explore
0.75<=X<0.85               >=-0.15                  >=0.25                         Encourage
0.65<=X<0.75               <-0.15                   <0.25                          Engage
0.65<=X<0.75               <-0.15                   >=0.25                         Explore
0.65<=X<0.75               >=-0.15                  .                              Explore
0.55<=X<0.65               >=-0.10                  .                              Explore
0.55<=X<0.65               <-0.10                   .                              Engage
<0.55                      .                        .                              Engage
        USE Lab
        Digital Media Commons                                                                13
Mentor summary




  USE Lab
  Digital Media Commons   14
Student Detail Report




   USE Lab
   Digital Media Commons   15
Benefits of EWS use
• Contacting students
• Shortening time to intervention
• Viewing longitudinal trends
   • By individual course
   • Across all courses
• Contextualizing M-STEM student performance



    USE Lab
    Digital Media Commons                      16
How mentors use the EWS




 USE Lab
 Digital Media Commons   17
Next Steps
• New infrastructure
• New versions
   • Instructor
   • Students
• Messaging system
   • Recommendations (from person, from system)




    USE Lab
    Digital Media Commons                         18
Improved
                                       Performance


                                                      Action



                                                                academic resources,
Face-to-Face / Email                  Communication                 study strategies

Mentor                           Audience             Student
EWS                               Product
Classification                   Analysis
         USE Lab
         Digital Media Commons              Data                                 19
Conclusion
• Closing the gap between problem identification and
  intervention

• Organizational capacity and the success of learning
  analytics
   • “Analytics” is but a small part

• Information is always subject to interpretation
   • How can we scaffold interpretation and effective
     action-taking?
    USE Lab
    Digital Media Commons                               20
Collaborators
M-STEM                      ITS
• Cinda-Sue Davis           • Bryan Hartman
• Guy Meadows               • Jeff Jenkins
• James Holloway            • Dan Kiskis
• Daryl Koch
• Mark Jones                USE Lab
• Debbie Taylor             • Gierad Laput



    USE Lab
    Digital Media Commons                     21
Questions
Steve                      slonn@umich.edu      @stevelonn
Stephanie                  steasley@umich.edu   @stephteasley

www.umich.edu/~uselab

slides: www.slideshare.net/stevelonn



   USE Lab
   Digital Media Commons                                        22

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Bridging the Gap from Knowledge to Action with Academic Advisor Analytics

  • 1. Bridging the Gap from Knowledge to Action: Putting Analytics in the Hands of Academic Advisors Steven Lonn Andrew Krumm R. Joseph Waddington Stephanie Teasley USE Lab University of Michigan Digital Media Commons www.umich.edu/~uselab
  • 2. Research Setting: M-STEM Academy • Undergraduate engineering mentoring program • Historically underrepresented students • 200 Engineering students in 4 cohorts USE Lab Digital Media Commons 2
  • 3. Goals of the project • Utilize data stored in campus learning management system to: • Provide timely and targeted data on student performance to M-STEM mentors • Shorten the timespan from problem identification to intervention USE Lab Digital Media Commons 3
  • 4. Supporting M-STEM mentors • Iteratively develop • Metrics for comparing students using LMS data • Classification schemes • Visualizations of student performances • Send mentors weekly updates Photo%Credit:%h,p://teacherrogers.wordpress.com USE Lab Digital Media Commons 4
  • 5. How does mentor’s use of EWS affect student outcomes? USE Lab Digital Media Commons 5
  • 6. Improved Performance Action academic resources, Face-to-Face / Email Communication study strategies Mentor Audience Student EWS Product Classification Analysis Data 6
  • 7. Improved Performance Action academic resources, Face-to-Face / Email Communication study strategies Mentor Audience Student EWS Product Classification Analysis Data 6
  • 8. Assignments Gradebook Weekly%query%of%LMS%for%courses% that%include%an%MASTEM%student%and% use%the%Gradebook%or%Assignments% “Presence” tool 8
  • 9. Measures from LMS data • Gradebook and Assignments tools allow up-to-date tracking of student performances • Report student-level information for M-STEM students • Percent of available points earned • Course averages (all students) USE Lab Digital Media Commons 9
  • 10. Measures from LMS data • “Presence” events serve as a proxy for effort and are events common to all courses • Cumulative and week-to-week “Presence” USE Lab Digital Media Commons 10
  • 11. 75% mean 25% USE Lab Digital Media Commons 11
  • 12. Cumulative “Presence” events can be highly predictive for students’ final 75% course grade performance mean 25% USE Lab Digital Media Commons 11
  • 13. USE Lab Digital Media Commons 12
  • 14. Classification scheme • Absolute grade thresholds • Difference from course average • Presence cutoff USE Lab Digital Media Commons 12
  • 15. Classification scheme • Absolute grade thresholds • Difference from course average • Presence cutoff Comparisons • Grades (course average) • Percentile Ranks (presence) USE Lab Digital Media Commons 12
  • 16. Classification scheme Student % Relative Distance Presence Percentile Rank E3 >=0.85 . . Encourage 0.75<=X<0.85 <-0.15 . Explore 0.75<=X<0.85 >=-0.15 <0.25 Explore 0.75<=X<0.85 >=-0.15 >=0.25 Encourage 0.65<=X<0.75 <-0.15 <0.25 Engage 0.65<=X<0.75 <-0.15 >=0.25 Explore 0.65<=X<0.75 >=-0.15 . Explore 0.55<=X<0.65 >=-0.10 . Explore 0.55<=X<0.65 <-0.10 . Engage <0.55 . . Engage USE Lab Digital Media Commons 13
  • 17. Mentor summary USE Lab Digital Media Commons 14
  • 18. Student Detail Report USE Lab Digital Media Commons 15
  • 19. Benefits of EWS use • Contacting students • Shortening time to intervention • Viewing longitudinal trends • By individual course • Across all courses • Contextualizing M-STEM student performance USE Lab Digital Media Commons 16
  • 20. How mentors use the EWS USE Lab Digital Media Commons 17
  • 21. Next Steps • New infrastructure • New versions • Instructor • Students • Messaging system • Recommendations (from person, from system) USE Lab Digital Media Commons 18
  • 22. Improved Performance Action academic resources, Face-to-Face / Email Communication study strategies Mentor Audience Student EWS Product Classification Analysis USE Lab Digital Media Commons Data 19
  • 23. Conclusion • Closing the gap between problem identification and intervention • Organizational capacity and the success of learning analytics • “Analytics” is but a small part • Information is always subject to interpretation • How can we scaffold interpretation and effective action-taking? USE Lab Digital Media Commons 20
  • 24. Collaborators M-STEM ITS • Cinda-Sue Davis • Bryan Hartman • Guy Meadows • Jeff Jenkins • James Holloway • Dan Kiskis • Daryl Koch • Mark Jones USE Lab • Debbie Taylor • Gierad Laput USE Lab Digital Media Commons 21
  • 25. Questions Steve slonn@umich.edu @stevelonn Stephanie steasley@umich.edu @stephteasley www.umich.edu/~uselab slides: www.slideshare.net/stevelonn USE Lab Digital Media Commons 22