Presentation quatic 2016 final v1.2

InnoWave’s Integrated Quality System
empowerment with CMMI and SCRUM
Speakers:
Alexandrina Lemos
Bruna Batista

2016 Copyright InnoWave / Confidential Information / Distribution Prohibited
InnoWave Technologies, S.A.
InnoWave Technologies, S.A. (InnoWave) is a technology and IT
services company, with specialization in BSS systems (CRM and
Billing), OSS systems (Network Provisioning and Service
Fulfilment) and Multimedia services and products (Interactive TV,
Mobile applications, Smart-Kiosks).
Based in Lisbon, Portugal and with two offices in Brussels and
London, InnoWave is employing a Global Service Delivery model
with customers and projects in several European countries, the
Americas and Asia.

Create value for customers, investors and employees by offering
intelligent and innovative technology solutions – Solutions that
simply work.
Clic Core Values
C reativity, Curiosity and Learning
L eadership
I ntegrity and Courage
C orporate Citizenship

<<<<<<<<<<<<
• Innovative Model of Service Delivery - Smart Sourcing
• Business and Technology Know-how
• Innovative Thinking
• Flexible and Competitive Pricing Models Solutions TCO and
Time-to-market
• Quality of Service
• Real Partnership with Customers

Product - yubuy® TV commerce
o TV shopping mall
o New revenue streams
o Scalable cloud platform
o Enables fast and secure transactions
o White label store ready for customization
o Quick integration of new stores

Product - InnSpect
TIME TO MARKET
REDUCE TESTING COST
IMPROVE QUALITY

Strongstep
SLIDES STRONGSTEP
Strongstep aggregates enterprises, universities and reference institutions creating
strong cooperation synergies and value creation.

Strongstep

Some of Strongstep customers

AIM HIGHER, AIM FOR EXCELLENCE

Step by step….

CMMI: a journey to excellence
“CMMI (Capability Maturity Model Integration) models are
collections of best practices that help organizations to improve
their processes.”
What How

Scrum: inspect and adapt
“A framework within which people can address complex adaptive
problems, while productively and creatively delivering products of the
highest possible value. “
(Scrum Guide)
Transparency
Inspection
Adaption
SCRUM
Inspect Adapt
Values and Principles

CMMI - Recognized certifications in Portugal

The importance of CMMI and SCRUM
Integrated Management System implemented
InnoWave Technologies has already an integrated
management system implemented using the
reference norms ISO 9001 (Quality) and NP 4457
(Innovation) which is applied to all processes across
the organization and described the existing
management processes in general, in the area of IT
solutions development, consulting and outsourcing.
However, even this certifications are recognized worldwide, our company felt the need to
implement a model that regulates our processes at a lower level, especially in
activities directly linked to our projects and products.

CMMI Model
The Capability Maturity Model Integration (CMMI) is
published by the Software Engineering Institute (SEI) of
the Carnegie Mellon University.
Currently there are three CMMI models:

CMMI models provide guidance for developing or
improving processes that meet the business goals of an
organization.
CMMI model may also be used as a framework for
appraising the process maturity of the organization.
The implementation of the CMMI model will allow a
closer control of the processes but will also
require greater effort in recording information.
As a consequence of the this certification, InnoWave
is implementing tools as a project level, with
StrongStep consulting, that will allow a closer monitoring
of projects.
CMMI Model

CMMI for Development (Levels of maturity)

CMMI for Development (Process Areas)

SCRUM is a pre-defined development lifecycle based on Agile
principles.
Do CMMI and SCRUM methodology fit together?
The SCRUM focuses on what is really important, considering only
what adds value for the customer's business.
CMMI lists all practices “what” an
effective and efficient organization
typically does.
SCRUM provides good solutions for
the “how” of planning and running
projects.
CMMI + SCRUM =

Implementation Strategy
Before start the CMMI implementation, we have to:
Define scope
Organize an internal project team to
attend the project
Training
Define a timeline

Implementation Roadmap
2015 2016
May-Jun Jul-Aug Sep-Oct Nov-Dec Jan-Feb Mar-Apr May-Jun Jul-Aug Sep-Oct Nov-Dec
Organize the
project team
SCAMPI B
Gap Analysis
Definition, implementation
and training in the
processes
Intermediate evaluation
CMMI level 3
Phase 1 - Evaluation
Phase 2 – CMMI Level 2
Phase 3 – CMMI Level 3
Definition, implementation and
training in the processes
Readiness Review
SCAMPI A Certification
CMMI Level 3
Milestones

Change Management
During CMMI implementation, we have to:
Schedule
periodic
meetings with
StrongStep
Re-organize our
quality system
management
Implementing
new procedures
and templates
Training all
stakeholders
and teams
Involving all
stakeholders to
participate
Divulgate the
importance of
CMMI
implementation

Our results
Implementation of new processes and procedures based in CMMI requirements really
help us to plan and manage better our projects and our business.
• objectivity and record of the decisions;
• integration of on going projects;
• identify, evaluate and mitigate risks and issues;

Conclusions
 ISO 9001 is an important reference norm but
 CMMI and SCRUM show us how implementing tools to have a closer
monitoring of the projects.
 Only 21 portuguese companies are CMMI certified, so it is an important
highlight for us.

Contacts
InnoWave Technologies, SA
Rua Castilho nº 5 A e B
1250-066 Lisbon, Portugal
Phone: + 351 213 174 421
Fax: + 351 218 023 958
info@inw-tech.com
www.innowave-technologies.com
Bruna Batista: bruna.batista@inw-tech.com
StrongStep - Innovation in Software Quality
Rua Alfredo Allen, 455/461
4200-135 Porto, Portugal
Phone: + 351 220 301 585
geral@strongstep.pt
http://www.strongstep.pt
Alexandrina Lemos: alemos@strongstep.pt
"Winning isn't everything, but wanting to win is" - Vince Lombardi

Presentation quatic 2016 final v1.2

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Presentation quatic 2016 final v1.2