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Hospital supportive services

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Hospital supportive services

  1. 1. Dear students get fully solved assignments Send your semester & Specialization name to our mail id : Stuffstudy5@gmail.com or call us at : 09816280608 HOSPITAL SUPPORTIVE SERVICES Total marks 100 Instructions : Answer any 5 questions. Each question carries 20 Marks. 1. What are Public Relations? Discuss its importance in a hospital and methods to promote good Public Relations. Answer : Public relations are one of the most important aspects related to hospital and health care management. In short it consists of the application of necessity, to utilize methods and channels of communications, which people understand easily. By concept public relation consist of acts, attitude, behavioral techniques and thinking of every employee, staff members including from lowermost member to top level governing board. Obviously, these are the people responsible to make the image and opinion of the hospital or organization at the community level. Only good public relation can produce good community support with adequate and sympathetic services. On the part of hospital and its staff. Thus public relations plays 2. Purchase and management of stores require effective planning and implementation, Discuss how you will organize this function in a 300bedded hospital? Answer : Purchasing is the function of buying machinery, tools, general supplies, raw materials etc. required by an organization. Effective purchasing and store control can reduce one of the most common financial drains on hospital as well as contribute to patient care and employee utilization by assuring economical but quality products and services. In 300 bedded hospitals there must be the separate purchase and store control section. Following are some of the operative procedure for effective organization of this hospital. 1. First of all, there should be fixed written policies stating the following duties and responsibilities for the purchase section: a. 3. What are the legal responsibilities and list the essential documents required in a hospital? Answer : Legal responsibilities of patient : Patient responsibilities: To help us provide you with high-quality care, you are responsible for:
  2. 2. Providing, to the best of your knowledge, accurate and complete information about your health, including: The nature of your illnesses Past illnesses and hospitalizations Specific problems, symptoms, pain or issues you have during your hospital stay 4. How will you plan & organize Pathology & Clinical Laboratory Services in a Hospital? Answer : 5. Discuss the importance of medical records. How will you organize medical records department? What standard operative procedures are required for its effective functioning? Answer : Medical records are the documents which contain statements by the trained observers of conditions found and results of treatment. They may include out-patients records; operative procedures detail records, admitted patients records, thesis papers, research papers, hospital policies etc. In short, they include all the documents related to hospital works. They provide material for analysis of the immediate results of hospital work and result of quality and quantity of work done. Importance of Medical Records; Medical records are important not only for the hospital but they are also useful for patients, families, community and general public also. Clinically they are of vital importance for immediate diagnosis and treatment and for future welfare of the patients. With regard to hospital, they are useful for evaluation of its services and improvement of its efficiency through lowered mortality and morbidity and 6. Explain the role of Support services in Hospital Management. Answer : Hospital Support Services Housekeeping Services play a vital role to create safe and hygienic environment in the hospital to provide best possible health care services to the patients. Housekeeping services in a hospital has a major role in controlling the infection rate as well as minimizing the Nosocomial and Hospital acquired infection to the patients. General Maintenance Services 1. The cell comprises of qualified electricians, plumbers, masons, carpenters, telephone wiremen, housekeeping workmen and supervisors. 2. Co-ordination and control is through a central office well equipped with phones and fax. 3. Dedicated electricians and plumbers are provided with pagers for instant communication. 4. Coordination and follow-up of all annual
  3. 3. 7. Define nursing administration. Discuss the major responsibilities associated with administration of nursing services. Answer : Dear students get fully solved assignments Send your semester & Specialization name to our mail id : Stuffstudy5@gmail.com or call us at : 09816280608

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