3. KMS used in many fields like
• Profit organization
• Non- profit organization
• HR
• Business administration
• Information system
• Computer science
4. Types of Knowledge
• Tacit knowledge
It represents internalized knowledge that an
individual may not be consciously aware of
• Explicit knowledge
It represents the knowledge holds consciously in
mental focus, in a form that can be easily
communicate with others
KMS effort to convert tacit knowledge to
explicit knowledge
5. KM Perspectives
• Techno centric – with a focus on technology,
ideally that enhance knowledge sharing and
creation.
6. • Organizational- with a focus on how an
organization can be designed to facilitate
knowledge processes best.
7. • Ecological- with a focus on the interaction of
people, identity, knowledge, and
environmental factors as a complex adaptive
system
8. KM Technologies
• Groupware
It refers to technologies that facilitate
collaboration and sharing of organizational
information
9. • Work flow
It allows the representation of processes
associated with the creation, use, and
maintenance of organizational knowledge.
eg: By using documents to share the knowledge
11. • Enterprise portals
Websites that aggregate information across the
entire organization or for groups within the
organization
• eLearning
eLearning technologies enables organization to
create customized training and education software