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PERFORMANCE MANAGEMENT SYSTEM
OF STATE BANK OF INDIA
Presented By : Sudarsan Prasad
CONTENT
 PERFORMANCE MANAGEMENT SYSTEM – Meaning
 The Characteristics
 PMS in other Banks
 PMS – SBI
 Conclusion
 Bibliography
INTRODUCTION
Managing employee performance is the biggest challenge that the managers faces today.
Bringing out the best from every employee is the ultimate goal of human resource
management
Performance of employees in the banking sector, one of the core sectors in Indian
economy, not only contributes for economic development but for better and evaluating
service to its customer.
Performance management helps to study the opinion of employee towards their existing
PMS analyzing its strength and weakness & the ways for impressing the existing system.
The Characteristics
 A performance management system should be designed and implemented in such a way that
the purpose of alignment of unit goals with the organizational goals.
 Feedback is important for improvement. Moreover it signifies that the system is complete. I t
also helps in monitoring and reviewing the responsibilities of the unit.
 System should be less expensive, less complicated and less time-consuming.
 The system should be designed and implemented in such a way that it should point out the
weaknesses of the system.
Performance Management System in Banks
Name Performance Management System
Allahabad Bank This bank’s system helps the officers to identify their
strength and weaknesses and encourage improvement of
performance in their jobs.
Indian Overseas Bank This has a system in which the branch manager gives a self-
appraisal on business growth, customer service, training
requirements in great detail.
Union Bank of India This has an appraisal system in which the reporting officer
is required to assess each of his appraisee officers on
technical skills, human skills and conceptual skills.
Punjab National Bank It has primarily a development oriented appraisal forms.
There are 10 different formats available for 10 different
categories of employees. The bank started the system with
self-appraisal by the appraisee.
Performance Management System - SBI
 State Bank of India — the country’s largest lender — is introducing a performance
management system for its 1.70 lakh employees to build individual accountability. “For the
first time in SBI, every employee (officers and clerks) can view their monthly performance
against assigned targets.
There is data driven and meaningful differentiation based on performance and it lays the
foundation for a deep meritocratic culture,” according to a statement from the SBI. The total
employee strength of SBI is over 2.13 lakh..
While the bank said every employee will be groomed to get a unique mix of all-round
banking exposure and expertise in an area of his or her choice, officers will have the
flexibility to opt for and build expertise in their areas of interest like credit, information
technology and treasury.
The bank is also leveraging the social networking platform Facebook to encourage peer-to-
peer interaction and help build new relationships with the SBI community from the first day
of the employee joining the bank.
“A Facebook group of around 1,500 new recruits from PO batch of 2015 is already active
since December 2015,” according to the statement. The government’s public sector bank
reform initiative - Indradanush — which was unveiled by the finance ministry in August
last year, had included skill development and talent management to measure the
performance of public sector banks. They are called key performance indicators or KPI.
The ministry said human resource management would have five per cent weightage in KPI.
From this year, SBI will be recruiting employees from among top performers in colleges.
Improving human resources was one of the key themes of SBI Chairman Arundhati
Bhattacharya. The bank’s business per employee has increased from Rs.7.04 crore to
Rs.12.34 crore between FY11 and FY15. Profit per employee also increased from Rs.3.85
lakh in FY11 to Rs. 6.02 lakh in FY15.
Conclusion
 The management should involve manager , appraisee and appraiser and non-managerial staff
in overall performance planning and review process.
 It is an important tool for human resources which facilitates over organizational effectiveness
by defining performance tasks and goals by providing avenues for the quality of informal and
formal feedback.
 It should be key link in overall HRM climate, strategy and its policies.
BIBLIOGRAPHY
Agarwal, R , Angste C and Magnee, M. 2009 – The International Journal of HRM
The Hindu
THANK YOU

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Performance Management system of State Bank of India

  • 1. PERFORMANCE MANAGEMENT SYSTEM OF STATE BANK OF INDIA Presented By : Sudarsan Prasad
  • 2. CONTENT  PERFORMANCE MANAGEMENT SYSTEM – Meaning  The Characteristics  PMS in other Banks  PMS – SBI  Conclusion  Bibliography
  • 3. INTRODUCTION Managing employee performance is the biggest challenge that the managers faces today. Bringing out the best from every employee is the ultimate goal of human resource management Performance of employees in the banking sector, one of the core sectors in Indian economy, not only contributes for economic development but for better and evaluating service to its customer. Performance management helps to study the opinion of employee towards their existing PMS analyzing its strength and weakness & the ways for impressing the existing system.
  • 4. The Characteristics  A performance management system should be designed and implemented in such a way that the purpose of alignment of unit goals with the organizational goals.  Feedback is important for improvement. Moreover it signifies that the system is complete. I t also helps in monitoring and reviewing the responsibilities of the unit.  System should be less expensive, less complicated and less time-consuming.  The system should be designed and implemented in such a way that it should point out the weaknesses of the system.
  • 5. Performance Management System in Banks Name Performance Management System Allahabad Bank This bank’s system helps the officers to identify their strength and weaknesses and encourage improvement of performance in their jobs. Indian Overseas Bank This has a system in which the branch manager gives a self- appraisal on business growth, customer service, training requirements in great detail. Union Bank of India This has an appraisal system in which the reporting officer is required to assess each of his appraisee officers on technical skills, human skills and conceptual skills. Punjab National Bank It has primarily a development oriented appraisal forms. There are 10 different formats available for 10 different categories of employees. The bank started the system with self-appraisal by the appraisee.
  • 6. Performance Management System - SBI  State Bank of India — the country’s largest lender — is introducing a performance management system for its 1.70 lakh employees to build individual accountability. “For the first time in SBI, every employee (officers and clerks) can view their monthly performance against assigned targets. There is data driven and meaningful differentiation based on performance and it lays the foundation for a deep meritocratic culture,” according to a statement from the SBI. The total employee strength of SBI is over 2.13 lakh.. While the bank said every employee will be groomed to get a unique mix of all-round banking exposure and expertise in an area of his or her choice, officers will have the flexibility to opt for and build expertise in their areas of interest like credit, information technology and treasury. The bank is also leveraging the social networking platform Facebook to encourage peer-to- peer interaction and help build new relationships with the SBI community from the first day of the employee joining the bank.
  • 7. “A Facebook group of around 1,500 new recruits from PO batch of 2015 is already active since December 2015,” according to the statement. The government’s public sector bank reform initiative - Indradanush — which was unveiled by the finance ministry in August last year, had included skill development and talent management to measure the performance of public sector banks. They are called key performance indicators or KPI. The ministry said human resource management would have five per cent weightage in KPI. From this year, SBI will be recruiting employees from among top performers in colleges. Improving human resources was one of the key themes of SBI Chairman Arundhati Bhattacharya. The bank’s business per employee has increased from Rs.7.04 crore to Rs.12.34 crore between FY11 and FY15. Profit per employee also increased from Rs.3.85 lakh in FY11 to Rs. 6.02 lakh in FY15.
  • 8. Conclusion  The management should involve manager , appraisee and appraiser and non-managerial staff in overall performance planning and review process.  It is an important tool for human resources which facilitates over organizational effectiveness by defining performance tasks and goals by providing avenues for the quality of informal and formal feedback.  It should be key link in overall HRM climate, strategy and its policies.
  • 9. BIBLIOGRAPHY Agarwal, R , Angste C and Magnee, M. 2009 – The International Journal of HRM The Hindu