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Cloud




Cloud Accounting Integration With Sugar
Glenn Richmond
CEO, CRM Online Australia Pty Ltd
     www.crmonline.com.au




                       4/25/2012   ©2012 SugarCRM Inc. All rights reserved.   2
Why should we want to integrate CRM and
Cloud Accounting?


 SugarCRM becomes the central
  hub for all customer interaction

 One system means reduced
  training costs

 Improve business analytics

 SugarCRM becomes a platform
  for more complete business
  systems



                                      Page 3
A typical CRM system will generally provide
a tool for sales, customer service, marketing,
or some combination of these.


                                   Service Functions
                                   Accounts
                                   Activities
                                     Calls
                 Sales   Service     Emails
                                     Meetings
                                     Notes
                                     Tasks
                                   Cases
                                   Contacts
                                   Knowledgebase
                   Marketing




Tweet: #SCON12
Incorporating Cloud Accounting allows us
to deliver a complete solution.
An Example: A major provider of electric drive
solutions required CRM, Service Management
and Invoicing. By combining SugarCRM with
Cloud Accounting, we were able to:


 Reduce three separate systems
  to one

 Remove double entry of client
  details

 Improve business analytics
  across the ensure business
What are the key benefits for the client?

 Staff members only need to learn
  one system

 Reduced training costs

 Improved efficiency for
  generating invoices

 Better integration with other
  systems drives drives adoption.

 Improved Business Intelligence

 Drive business workflows off
  accounting events.
What are the key benefits for the partner?

 Better value proposition to the
  client and more opportunities for
  services to deliver those
  solutions.

 Wider range of solutions can be
  delivered, booking & billing
  systems.

 Accounting integration delivers a
  strong selling point against major
  CRM competitors.
An overview of Cloud Accounting today

There are a range of benefits to
moving to cloud accounting, driving
exponential growth:

 Better reliability

 Much lower total cost of
  ownership

 Live access between
  accountants and clients

 Ability to develop business
  systems that automate and drive
  business processes
How does Saasu.com compare?

 One of the original cloud
  accounting providers, has been
  in business for 11+ years

 Won a range of awards at CEBIT
  for innovation

 Large customer base, though
  predominantly in Australia

 Customers, Sales, Purchases,
  Payroll, Bank Feeds, Multi-
  currency, Stock Control

 Cost effective, starting at US$9
  per month
How does Xero.com compare?

 Newcomer to the market, public
  company backed by former
  MYOB owner

 Similar feature sets to Saasu,
  but with more advanced payroll,
  but no stock control

 Innovating at a very fast rate

 Larger footprint with accounting
  firms and customers

 Higher staff count than Saasu,
  support tends to be better
Key Features

 Two way client synchronisation

 Two way product catalogue
  syncrhonisation, including stock
  levels

 Live sale and purchase invoice
  integration

 Automatic payment status
  update

 Based on SugarCRM framework,
  meaning it can incorporate
  custom fields, relationships and
  layouts
                                     Page 11
How does the integration work?



 Designed to be as
  simple and reliable as
  possible

 Integration is live

 Accounting package
  maintained as the
  single source of truth




                                 Page 12
What can be done with the integration?


 Integrated CRM, asset
  management and accounting
  systems

 Booking & billing systems

 Commission management
  systems

 Staff performance management
  based on real revenue




                                         Page 13
To Summarise:


 Available today for around
  US$40 per system per month

 Compatible with both onsite
  installations and the Sugar Cloud

 Allows an end to end solutions
  for clients

 Installation of the connector
  takes around 10 minutes,
  extremely simpler


                                      Page 16
Submit Session Feedback
        Select the SugarCon Mobile App:
        1) Tap on this session
        2) Tap on survey
        3) Submit your feedback

*Prizes for attendees who submit session feedback using the Mobile App




                                               4/25/2012   ©2012 SugarCRM Inc. All rights reserved.   17
#SCON12




          4/25/2012   ©2012 SugarCRM Inc. All rights reserved.   18

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Cloud: Session 8: Cloud Accounting Integration with Sugar

  • 2. Glenn Richmond CEO, CRM Online Australia Pty Ltd www.crmonline.com.au 4/25/2012 ©2012 SugarCRM Inc. All rights reserved. 2
  • 3. Why should we want to integrate CRM and Cloud Accounting?  SugarCRM becomes the central hub for all customer interaction  One system means reduced training costs  Improve business analytics  SugarCRM becomes a platform for more complete business systems Page 3
  • 4. A typical CRM system will generally provide a tool for sales, customer service, marketing, or some combination of these. Service Functions Accounts Activities Calls Sales Service Emails Meetings Notes Tasks Cases Contacts Knowledgebase Marketing Tweet: #SCON12
  • 5. Incorporating Cloud Accounting allows us to deliver a complete solution. An Example: A major provider of electric drive solutions required CRM, Service Management and Invoicing. By combining SugarCRM with Cloud Accounting, we were able to:  Reduce three separate systems to one  Remove double entry of client details  Improve business analytics across the ensure business
  • 6. What are the key benefits for the client?  Staff members only need to learn one system  Reduced training costs  Improved efficiency for generating invoices  Better integration with other systems drives drives adoption.  Improved Business Intelligence  Drive business workflows off accounting events.
  • 7. What are the key benefits for the partner?  Better value proposition to the client and more opportunities for services to deliver those solutions.  Wider range of solutions can be delivered, booking & billing systems.  Accounting integration delivers a strong selling point against major CRM competitors.
  • 8. An overview of Cloud Accounting today There are a range of benefits to moving to cloud accounting, driving exponential growth:  Better reliability  Much lower total cost of ownership  Live access between accountants and clients  Ability to develop business systems that automate and drive business processes
  • 9. How does Saasu.com compare?  One of the original cloud accounting providers, has been in business for 11+ years  Won a range of awards at CEBIT for innovation  Large customer base, though predominantly in Australia  Customers, Sales, Purchases, Payroll, Bank Feeds, Multi- currency, Stock Control  Cost effective, starting at US$9 per month
  • 10. How does Xero.com compare?  Newcomer to the market, public company backed by former MYOB owner  Similar feature sets to Saasu, but with more advanced payroll, but no stock control  Innovating at a very fast rate  Larger footprint with accounting firms and customers  Higher staff count than Saasu, support tends to be better
  • 11. Key Features  Two way client synchronisation  Two way product catalogue syncrhonisation, including stock levels  Live sale and purchase invoice integration  Automatic payment status update  Based on SugarCRM framework, meaning it can incorporate custom fields, relationships and layouts Page 11
  • 12. How does the integration work?  Designed to be as simple and reliable as possible  Integration is live  Accounting package maintained as the single source of truth Page 12
  • 13. What can be done with the integration?  Integrated CRM, asset management and accounting systems  Booking & billing systems  Commission management systems  Staff performance management based on real revenue Page 13
  • 14.
  • 15.
  • 16. To Summarise:  Available today for around US$40 per system per month  Compatible with both onsite installations and the Sugar Cloud  Allows an end to end solutions for clients  Installation of the connector takes around 10 minutes, extremely simpler Page 16
  • 17. Submit Session Feedback Select the SugarCon Mobile App: 1) Tap on this session 2) Tap on survey 3) Submit your feedback *Prizes for attendees who submit session feedback using the Mobile App 4/25/2012 ©2012 SugarCRM Inc. All rights reserved. 17
  • 18. #SCON12 4/25/2012 ©2012 SugarCRM Inc. All rights reserved. 18