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Market SegMentation
By
Suresh T S
I PG M.Com
Segmentation
Segmentation refers to a process of bifurcating
or dividing a large unit into various small units
which have more or less similar or related
characteristics
Tuesday, September 8, 2015 Marketing Management 2
Market Segmentation
• Market segmentation is a marketing concept which divides the
complete market set up into smaller subsets comprising of
consumers with a similar taste, demand and preference.
• A market segment is a small unit within a large market comprising
of like minded individuals.
• One market segment is totally distinct from the other segment.
• A market segment comprises of individuals who think on the same
lines and have similar interests.
• The individuals from the same segment respond in a similar way to
the
Tuesday, September 8, 2015 Marketing Management 3
Concept
The concept of market segment is based on the fact that
the market of commodities are not homogeneous but
they are heterogeneous. Market represent a group of
customer having common characteristics but two
customer are never common in their nature, habits,
hobbies income and purchasing techniques
Tuesday, September 8, 2015 Marketing Management 4
Why segment?
• Starts from the premise that all buyers are not the
same: profit/volume potential, motivations, product
uses, needs and desires, etc.
• Segmentation allows you to chose which buyers to
target and provides important insights as to how to
appeal to them.
• Significant competitive advantage
Tuesday, September 8, 2015 Marketing Management 5
Meaning
Market Segmentation is a method of “dividing a
market (Large) into smaller groupings of
consumers or organisations in which each
segment has a common characteristic such as
needs or behaviour.”
Tuesday, September 8, 2015 Marketing Management 6
Definition of Market Segmentation
According to Philip kotler ,
“ Market segmentation is sub-dividing a market into distinct and
homogeneous subgroups of customers, where any group can
conceivably be selected as a target market to be met with distinct
marketing mix.”
According to American Marketing Association (AMA)
“Market segmentation refers to dividing the heterogeneous
markets into smaller customer divisions having certain
homogeneous characteristics that can be satisfied.”
Tuesday, September 8, 2015 Marketing Management 7
Levels of Market Segmentation
Tuesday, September 8, 2015 Marketing Management 8
Mass Marketing
• In simple words seller offer same product for all the buyers
with different needs and seller engages in the mass production,
mass distribution, and mass promotion of one product for all
buyers.
• Promotes the concept
“One Size Fits All”
Tuesday, September 8, 2015 Marketing Management 9
Segment Marketing
• Companies that are segmenting markets realize the diversity of
the needs, perceptions, and buyer behavior between the
customers
• So that they match the needs of the customer’s more
efficiently, improve and promote products for a distinct
segment of the market
• A good segmenting approach will eliminate the competitors
Tuesday, September 8, 2015 Marketing Management 10
Niche Marketing
• Niche Marketers focus on the subgroups within the segments
of the market, seeking to find customers with a distinctive set
of traits looking for the same combination of benefits
• A niche is a more narrowly defined customer group seeking a
distinctive mix of benefits . for ex:- auto insurance for risky
drivers – high premium , high price coverage etc .
Tuesday, September 8, 2015 Marketing Management 11
Micro Marketing
• A form of target marketing in which companies fit their
marketing mixes to specific needs and wants of narrowly
defined geographic, demographic, psychographic or
behavioral segments
• products are specialized to meet a very specific need of
potential customers and marketed primarily to that customer
set. For example, a computer company might sell highly
specialized and individualized computers to customers who
configure the systems themselves.
Tuesday, September 8, 2015 Marketing Management 12
STP as Business Strategy
Segmentation
•Identify segmentation bases and segment the market.
•Develop profiles of resulting segments.
Targeting
•Evaluate attractiveness of each segment.
•Select target segments.
Positioning
•Identify possible positioning concepts for each target segment.
•Select, develop, and communicate the chosen concept.
Tuesday, September 8, 2015 Marketing Management 13
Process / Steps in Market
Segmentation
1. Identification of a market (Defining Market)
2. Identification of the market needs
3. Division/ Segmentation of the market (Segmenting stage)
4. Study of the different market segments (Segmenting stage)
5. Selection of a particular market segment (Targeting Stage)
6. Formulation and Implementation of marketing strategies
Tuesday, September 8, 2015 Marketing Management 14
Tuesday, September 8, 2015 Marketing Management 15
5 Criteria for Effective Market Segmentation
Tuesday, September 8, 2015 Marketing Management 16
1. Measurable :- Size, purchasing power etc
2. Substantial :- large & profitable enough to serve .
3. Accessible :- can be effectively reached & served
4. Differentiable :- respond differently then only
segments will be distinguished .
5. Actionable :- effective prgm’s can be formulated to
attract & serve the segments .
Tuesday, September 8, 2015 Marketing Management 17
Tuesday, September 8, 2015 Marketing Management 18

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Market Segmentation

  • 2. Segmentation Segmentation refers to a process of bifurcating or dividing a large unit into various small units which have more or less similar or related characteristics Tuesday, September 8, 2015 Marketing Management 2
  • 3. Market Segmentation • Market segmentation is a marketing concept which divides the complete market set up into smaller subsets comprising of consumers with a similar taste, demand and preference. • A market segment is a small unit within a large market comprising of like minded individuals. • One market segment is totally distinct from the other segment. • A market segment comprises of individuals who think on the same lines and have similar interests. • The individuals from the same segment respond in a similar way to the Tuesday, September 8, 2015 Marketing Management 3
  • 4. Concept The concept of market segment is based on the fact that the market of commodities are not homogeneous but they are heterogeneous. Market represent a group of customer having common characteristics but two customer are never common in their nature, habits, hobbies income and purchasing techniques Tuesday, September 8, 2015 Marketing Management 4
  • 5. Why segment? • Starts from the premise that all buyers are not the same: profit/volume potential, motivations, product uses, needs and desires, etc. • Segmentation allows you to chose which buyers to target and provides important insights as to how to appeal to them. • Significant competitive advantage Tuesday, September 8, 2015 Marketing Management 5
  • 6. Meaning Market Segmentation is a method of “dividing a market (Large) into smaller groupings of consumers or organisations in which each segment has a common characteristic such as needs or behaviour.” Tuesday, September 8, 2015 Marketing Management 6
  • 7. Definition of Market Segmentation According to Philip kotler , “ Market segmentation is sub-dividing a market into distinct and homogeneous subgroups of customers, where any group can conceivably be selected as a target market to be met with distinct marketing mix.” According to American Marketing Association (AMA) “Market segmentation refers to dividing the heterogeneous markets into smaller customer divisions having certain homogeneous characteristics that can be satisfied.” Tuesday, September 8, 2015 Marketing Management 7
  • 8. Levels of Market Segmentation Tuesday, September 8, 2015 Marketing Management 8
  • 9. Mass Marketing • In simple words seller offer same product for all the buyers with different needs and seller engages in the mass production, mass distribution, and mass promotion of one product for all buyers. • Promotes the concept “One Size Fits All” Tuesday, September 8, 2015 Marketing Management 9
  • 10. Segment Marketing • Companies that are segmenting markets realize the diversity of the needs, perceptions, and buyer behavior between the customers • So that they match the needs of the customer’s more efficiently, improve and promote products for a distinct segment of the market • A good segmenting approach will eliminate the competitors Tuesday, September 8, 2015 Marketing Management 10
  • 11. Niche Marketing • Niche Marketers focus on the subgroups within the segments of the market, seeking to find customers with a distinctive set of traits looking for the same combination of benefits • A niche is a more narrowly defined customer group seeking a distinctive mix of benefits . for ex:- auto insurance for risky drivers – high premium , high price coverage etc . Tuesday, September 8, 2015 Marketing Management 11
  • 12. Micro Marketing • A form of target marketing in which companies fit their marketing mixes to specific needs and wants of narrowly defined geographic, demographic, psychographic or behavioral segments • products are specialized to meet a very specific need of potential customers and marketed primarily to that customer set. For example, a computer company might sell highly specialized and individualized computers to customers who configure the systems themselves. Tuesday, September 8, 2015 Marketing Management 12
  • 13. STP as Business Strategy Segmentation •Identify segmentation bases and segment the market. •Develop profiles of resulting segments. Targeting •Evaluate attractiveness of each segment. •Select target segments. Positioning •Identify possible positioning concepts for each target segment. •Select, develop, and communicate the chosen concept. Tuesday, September 8, 2015 Marketing Management 13
  • 14. Process / Steps in Market Segmentation 1. Identification of a market (Defining Market) 2. Identification of the market needs 3. Division/ Segmentation of the market (Segmenting stage) 4. Study of the different market segments (Segmenting stage) 5. Selection of a particular market segment (Targeting Stage) 6. Formulation and Implementation of marketing strategies Tuesday, September 8, 2015 Marketing Management 14
  • 15. Tuesday, September 8, 2015 Marketing Management 15
  • 16. 5 Criteria for Effective Market Segmentation Tuesday, September 8, 2015 Marketing Management 16 1. Measurable :- Size, purchasing power etc 2. Substantial :- large & profitable enough to serve . 3. Accessible :- can be effectively reached & served 4. Differentiable :- respond differently then only segments will be distinguished . 5. Actionable :- effective prgm’s can be formulated to attract & serve the segments .
  • 17. Tuesday, September 8, 2015 Marketing Management 17
  • 18. Tuesday, September 8, 2015 Marketing Management 18