Tom Krieglstein spoke with members from The Entrepreneurs' Organization in Saudi Arabia and the surrounding area on how to better communicate with crappy people.
8. Leaders Have
To Deal With
Difficult
People But
Most Suck
At Doing It @TomKrieglstein www.SwiftKickHQ.com
9. 1. People vs Problem
2. Use a Third Point
3. Actually Listen
"I could save myself a lot of wear and tear with people if I just
learned to understand them." - Ralph Ellison
"Be hard on the issue, soft on the person.” - Henry Cloud
12. Think about a time when you confronted a
Negative Nellie in your life (work or personal)
and it went amazingly well.
What was the situation?
What did you do to make it amazing?
What was the final result?
17. 1. Build A Plan To Win
2. Check In On The Plan
3. Focus on Intrinsic Motivators
Habits Are Hard To Change
18. We work with organizations that want to
create a Culture of Connection™ that will
ultimately lead to increased engagement,
productivity, and profitability.
Tom Krieglstein
Tom@SwiftKickHQ.com
@TomKrieglstein
www.SwiftKickHQ.com