The Future of Learning in HR: Anticipating Shifts with Virtual Reality

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EMPLOYER BRANDING

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TECHNOLOGY
STRATEGY DESIGN

Mica Palattao
Talent & Organizational Capability Lead
TalentView
● Assessed more than 1,000 executives and team
leaders from the Philippines, Malaysia,
and Vietnam
● Built leadership pipelines for local and
multinational companies such as Schindler,
Sanofi, and HEINEKEN
● Certificated in Talent Management and a
registered psychometrician. Currently taking up
Master of Business Administration.

Digital Demo Day: The Future of Learning in HR: Anticipating Shifts with Virtual Reality
In today’s session, we will talk about:
❏ Virtual Reality – what it is, and its basic components
❏ The evolving landscape of Employee Experience
❏ Real-world use cases of Virtual Reality
TOPICS FOR TODAY
Share your thoughts or takeaways on social media:
Use #DigitalDemoDay or #TalentViewLearning
before, during or after the webinar.

UNDERSTANDING
VIRTUAL REALITY

The metaverse is
revolutionizing
the way we play
Today, some of the world’s most popular games
take place in virtual worlds that offer new social and
entertainment experiences, as well as new ways to
connect with friends and family

And it will
revolutionize
the way we work
Wherever technology takes us in our
personal lives, work will follow. We’re seeing
companies starting to experiment with new ideas
and embrace new opportunities for learning and
collaborating in the metaverse

Digital tools weren’t intended to replace the physical
office - they work best when they are augmented.
There is a sweet
spot between
digital and
physical working
DIGITAL
PHYSICAL
■ Flexibility
■ Speed
■ Autonomy
■ Efficiency
■ Presence
■ Spontaneity
■ Stimuli
■ Belonging
SWEET SPOT

THE EVOLVING
LANDSCAPE OF
EMPLOYEE EXPERIENCE

Businesses are already investing in VR to deliver on
their core objectives
What can VR do
for my business?
LEARNING &
TRAINING
MEETINGS &
EVENTS
CREATIVITY & DESIGN
WELLBEING

VR for Learning
& Training
Companies that invest in learning are more
innovative, deliver better customer experiences and
have stronger cultures. Here’s why you should shift
learning to VR.
It’s more immersive
Practice in ‘real-world’
settings vs a classroom
It’s less risky
Difficult scenarios can
be simulated
accurately but safely
It’s more impactful
Skills and lessons
learned in VR are
‘stickier’
It’s hands-on
Learn by doing,
not just listening

Soft skills training
PwC
Unconscious bias course for
managers delivered in VR
outperformed both
classroom and e-learning
for speed and impact.
Hard skills training
Johnson & Johnson
VR helps surgeons learn
new procedures faster
and in a realistic setting
that carries no risk to
patients.
Onboarding
Accenture
Accenture built the world’s
largest virtual onboarding
program, using 60,000 Meta
Quest 2s to connect
employees.
Safety training
Duke Energy
Duke Energy’s XR Lab developed
a VR training simulation to better
prepare natural gas technicians
for hazardous environments.
USE CASES EXAMPLE
VR for Learning & Training
*The images used in this slide are illustrative only. Product experiences will vary.

VR for Creativity
and Design
Virtual reality can transform every part of the
creative process, helping ideas get to the shelf or
showroom faster. Here’s why that matters.
It’s faster
Don’t waste time
designing 3D objects
with 2D tools
It’s inclusive
Share actual 3D models
with non-technical teams
It’s more collaborative
Eliminate silos between
creative departments
It’s cost effective
No need to invest in physical
manufacturing for R&D

USE CASES EXAMPLE
VR for Creativity & Design
*The images used in this slide are illustrative only. Product experiences will vary.
3D Design
Transform design by
replacing sketches,
CAD and clay with 3D
models that are perfect
for real-time
collaboration.
Reviews
Change the
conversation by
walking stakeholders
through creative
concepts, identifying
areas for feedback
faster.
Prototyping
Stress-test products
without ramping up
production capacity to
increase the pace of
innovation.
Data Visualization
Bring data to life with
room-scale 3D
visualizations and find
the answers you’re
looking for with ease.

VR for Meetings
and Events
Help people feel like they’re truly there even when
they can’t be together, and transform the way
teams collaborate.
It’s unique
Create environments
and experiences that
can’t be replicated IRL
It’s yours
Build a bespoke VR
venue versus
temporary event
space
It’s green
Bring people together
without impacting
the bottom line or
environment
It’s agile
Persistent meeting spaces
mean your whiteboard is
always where you left it
Video source: Meet me in the Metaverse, Accenture Nth floor

USE CASES EXAMPLE
VR for Meetings & Events
*The image used in this example is illustrative only. Images in this slide correspond to use case examples including different independent software vendors. Product experiences may vary.
Client meetings
Salesforce*
The US tech company
built a permanent virtual
location for client events
that replicates the views
from its HQ.
Team Meetings /
Workshops
Boston Consulting Group
Remote designers,
developers and engineers
at BCG came together in
VR for a 2-day hands-on
hackathon.
Team bonding
Trello
Trello built a digital twin of
its NYC office to increase
morale, even when
employees couldn’t be
there in person.
Conferences
Morningstar
VIP attendees were given
the option to receive VR
headsets so they can be
fully immersed in the
event experience - attend
live sessions, visit sponsor
booths.

VR for Wellbeing
Health and wellbeing has shot to the top of the
in-tray for business leaders. In fact, it’s ‘the new
workplace imperative.’ Low employee engagement
linked to wellbeing is estimated to cost the global
economy $7.8 trillion
cost to the global economy
from low engagement linked to
wellbeing
$7.8tn
of workers say that
lockdown had a
negative impact on
their mental health
of frontline employees
have suffered from or
felt at risk of burnout
38% 70%
Sources: Coleman Parkes, ‘Deskless Not Voiceless: Frontline Barometer’ (research commissioned
by Workplace), 2021; Deloitte, ‘The impact of COVID-19 on productivity and wellbeing’, 2021; Gallup,
‘State of the Global Workplace’, 2022

USE CASES EXAMPLE
VR for Wellbeing
With VR apps like Tripp, Supernatural,
FitXR, Maloka, and Beat Saber
employees can easily take time out of
their day, wherever they are, through
guided visualizations and mindfulness
and fitness techniques.

REAL-WORLD USE CASES OF
VIRTUAL REALITY

Nestle Purina:
Reducing costs and
building trust with
virtual factory tours
PetCare salespeople spend their days talking
to retail customers about product quality and
innovation, but many of them have never seen
first-hand how the company produces its pet
food.
Taking a 360-degree video tour of one of the
factories, salespeople can better understand
the production process and see how the
company achieves its quality and food safety
standards. This experience builds trust that
inspires them to convey to customers.
“VR helps to bridge the gap between the
collaboration solutions that we have already in
place today and being there physically.”
Max Andaker, Digital Innovation Manager,
Silicon Valley Innovation Outpost
Source: https://business.oculus.com/case-studies/nestle/
100K USD
savings per month
by training
salespeople in VR

Accenture
Nth floor is a hub for connection, collaboration,
practising soft skills, for giving and receiving
feedback, for coaching and mentoring and
more.
Employees can do many activities such as
meet other employees, visit Innovation Hubs,
attend town halls and learn about the
company. Accenture welcomed 150,000 new
hires into Nth floor in 2022.
“It’s a great way to learn about Accenture in a
more engaging fashion, but [also to] have an
experience with people [that] you don’t get to
be in a room with, going through your new
joiner training”
Julie Sweet, CEO
Source: Lessons learned from Accenture’s ‘mass metaverse migration’ from Jason Warnke

Other Practical Use Cases

Benefits of Virtual Reality

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Digital Demo Day | The Future of Learning in HR: Anticipating Shifts with Virtual Reality

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The Future of Learning in HR: Anticipating Shifts with Virtual Reality

The Future of Learning in HR: Anticipating Shifts with Virtual Reality

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