The Night Audit is responsible for reviewing reports from the Front Desk Agents, making necessary changes, and going over them with management. They also handle any front desk responsibilities or issues that arise overnight. The Bell Staff assists guests with luggage and serves as valets and security. The Rickenbacker is the on-site restaurant serving breakfast and dinner buffets. Security performs security checks overnight and assists the front desk and bell staff. The hotel has 405 rooms and suites with city or golf views and amenities include a pool, gym, business center and airport shuttle. Nearby attractions include a golf course, American Airlines Arena, Coconut Grove, Everglades National Park, Ocean Drive and Lincoln Road Mall.
2. Night Audit
In charge of reviewing all the
reports preformed throughout
the day by Front Desk Agents,
making the necessary changes,
then going over them with
management in the morning.
Also preforms any Front Desk
responsibilities such as arrivals
or departures throughout the
night. Along with any phone
calls or issues that arise.
3. Bell Staff
Assisting guests with their
luggage to and from their
rooms upon check-outs or
room-moves. They also serve
as Valet at our property, and
Security throughout the day.
4. The
RICKENBAKER
Sheraton’s restaurant on
property that serves a
Breakfast Buffet from 6AM-
11AM and a Dinner Buffet
from 6PM-11PM.
They’re open until 2AM
however, working on-
command with Room Service.
5. Security
Preforms a number of
security checks throughout
the 10 floors, 4 times a night.
They’re only scheduled from
11PM-7AM. During this time,
they also assist the Front Desk
and the Bell Staff with any
guest issues or requests.
6. Logistics
Avg. Rate per day (3PM-11AM) is $199.00 (+13% TAX)
Complimentary High-Speed WIFI, Airport Shuttle every 15 min/hr.
24-hour Heated Pool, Gym, and Business Center
405 Guest rooms and Suites, all with City or Golf Views
Optional PURE, Club Lounge, SPG, and Nonsmoking Rooms
Starwood Preferred Guest (SPG) Loyalty Program is Active
7. Nearby Attractions
Melreese Golf Course @ 0.3 miles
American Airlines Arena @ 5.0 miles
Coconut Grove @ 6.0 miles
Everglades National Park @ 7.0 miles
Ocean Drive @ 10.0 miles
Lincoln Road Mall @ 10.0 miles