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National Support Team booklet
Index
• Intro
• General info
• Open positions
• Application form
• FAQ
• Contact
Intro
Dear fellow AIESECer,
Thank you for showing interest for this booklet.
Here you can find all information regarding national support
team.
We are here to make your AIESEC journey even more intense
and meaningful.
We can promise that we will implement team minimums and
make this experience as quality as possible.
We are happy that you decided to join MC Daredevil crew.
Good luck!
General information
• Applications open 24.07 – 30.07
• DDL for applications is 31.07 11.59 PM
• Interviews will be held on 3rd of August
• Announcements: 4th of August
Timeline
• All positions are open from August 2015 until 31st of
January 2016
• After this term if both sides are satisfied re-term will
be possible
Term
duration
•All applications should be sent on
tatjanamutabdzija@gmail.com and on e-mail of MC
responsible person
•All applications should be sent before DDL otherwise will
not be taken in consideration
•You are free to choose form and design of application but
application cannot extend 5 pages and font 18
•All applications should have answers on ALL general and
FA questions otherwise will not be taken in consideration
•Applications are open for internationals if not stated
differently
•All MC VPs responsible will have consultancy time for
applicants, link will be posted on official AIESEC in Austria
MC facebook page (click here)
Application
form
Open positions
MC VP
PRM
IT manager
Social Media
manager
B2B manager
MC VP
OGX
EP XP
manager
Partnership
manager
MC VP
F&L
Legal
coordinator
MC VP
iGCDP
Global host
MC VP
PRM
IT manager
• Creating partner
logo repository
• Website
maintenance:
keeping content
up-to-date,
creation of additional
sub-sites
communication the
content with MCVPs
and MCP
adapting interactive
elements
• Feedbacking and
publishing blogposts
•SEO
% of partner logos
collected for
repository
# of blogs
feedbacked and
posted
# of TNs showcased
% of sites SEO
optimized
• Knowledge of
Wordpress and SEO -
basic level
• Ability to work
independently
• 7 hours per week
• Working closely
with MC
• Working with
multiple LCs -
coordination skills
• Advancement of
knowledge of SEO
JD
KPIs
Requirements
Key learning
points
MC VP
PRM
Social Media
manager
• Creation of content
calendar
• Tracking LCVPs on
delivery +
scheduling/publishing
• Creation of FB
campaigns in
cooperation with
LCVPs
% of content plan
fulfillment
# of campaigns
created
# of average new
likes weekly on
AIESEC in Austria
page
# of average weekly
engagement rate on
AIESEC in Austria
page
% of content
delivered by LCs
• Strong
organizational
understanding
• Ability to lead and
communicate with
people from different
realities
• Reliability and
ability to work
independently
• Basics of social
media management
• Social Media
management -
strategic planning
• Working closely
with MC
• NST might be
invited to facilitate at
a national conference
JD
KPIs Key learning
points
Requirements
MC VP
PRM
B2B
manager
• Creation of content
plan
• Creation of content
calendar together with
LCVP PR
• Feedbacking content
• Tracking LCVPs on
delivery +
scheduling/publishing
• Creation of LinkedIn
campaigns in
cooperation with LCVPs
• Researching online
partners for cross-
publishing content
• Preparing national B2B
newsletter
% of content plan
fulfilment
# of campaigns
created
# of new followers
on LinkedIn monthly
#r of partnering
servers acquired
# of newsletter
issues sent
• 10 hours/week
• Basic knowledge of
business to business
marketing
• Ability to work
independently
• Creative
• Team management
• Working closely
with MC
• Better
organizational
understanding
• B2B strategies
• NST might be
invited to facilitate at
a national
conference
JD
KPIs Key learning
points
Requirements
FA questions
IT manager
1. What is your experience working with Wordpress platform? Describe
which functions are you familiar with, which not.
2. Analyse current state of the website of AIESEC in Austria - which
SPECIFIC things would you like to improve?
3. How do you imagine cooperation with PRM commission and other
people involved ? Write down touch points with BD and OGX
commission.
Social media manager
1. How do you imagine working with the PRM commission? How would
you communicate, track and ensure delivery of results.
2. Analyze current state of Social Media in AIESEC in Austria - student
market - both LC and MC level.
3. Where do You see the direction of SoMe in AIESEC Austria?
4. What should be the contribution of LCs, what should be provided by
the MC? Which base-line messaging should be communicated?
5. What would make You feel successful after the term?
FA questions
B2B manager
1. How do you imagine working with the PRM commission? How would
you communicate, track and ensure delivery of results?
2. Provide best case practice example in B2B from the AIESEC network,
evaluate. Which things could you implement in Austria?
3. Where do you see the direction of LinkedIn strategy? Which base-
line messaging should be communicated?
4. What would make you feel successful after the term?
Creating and leading a task
force working on EP
experience
. Setting and tracking
expectation settings (for EPs)
and working standards (for EP
managers)
. Working on EP Lead
implementation (timeline and
content)
. Sending, collecting and
analyzing NPS surveys
. Proposing action plans to
improve the NPS and the LDM
score based on the survey
analysis
Surveys’
response rate
NPS score
LDM score
% of Reintegrated
EPs
•Previous OGX
experience
(preferable)
•Both virtual and
physical work are
possible
•Deeper
knowledge of
AIESEC and the
Austrian
federation
•Team
management
•Communication
skills
•Analytical skills
•Customer
management
JD
KPIs
Requirements
Key learning
points
MC VP
OGX
EP XP
manager
. Creating and leading a task
force working on partnerships
management
. Having monthly contacts with
all MC partners
. Educating the OGX commission
on the partners’ programs
. Support LCs with MC partners
local realities and LC to LC
contacts
. Support EPs abroad when in a
partner country
. Working with the NST EP
Experience on Leadership
Development co-delivery & NPS
for partners
. Cooperating with Marketing on
product creation
Within the
partnership
structure only,
. # of Realizations
. % of Realizations
with partners
. Conversion rate
from In Progress to
Match
. NPS score
. LDM score
•Previous OGX
experience
(preferable)
•Both virtual and
physical work are
possible
Deeper knowledge
of AIESEC and the
Austrian
federation
. Team
management
. Communication
skills
. Crisis
Management skills
. Training skills
. Customer
management
JD
KPIs
Requirements
Key learning
points
MC VP
OGX
Partnership
manager
FA guestions
Partnership manager
1. How would you work with OGX commission?
2. What are your ideas to improve the quality of International Relations.
Present your strategy for co-delivery and downscaling of
partnerships
3. Describe Austrian student market (referring to GC, GT and GE).
What is the relevance of each program?
4. Who do you think AIESEC in Austria should partner with in each
program? Why?
5. Present your strategy for co-delivery and downscaling of
partnerships
EP XP manager
1. How would you work with OGX commission?
2. What does the customer centricity mean to you?
3. What in your opinion would improve the quality of experience of
Austrian EPs? Propose actions.
4. Assess the current quality of OGX programs in Austria.
5. How would you measure the quality of internships of our EPs?
• Ensure legality of AIESEC in
Austria within the Austrian
law and AIESEC International
regulations
• Check the contracts and
corporate agreements
submitted by the entities and
the MC.
• Design, implement and
coach implementation of new
documents for the legal area.
• Support AIESEC in Austria
compendium updating
process
• Provide legal advice on VISA
processes for LCs and MC
• Support MCVP F&L in any
legal issue
• Translate general legal
information needed by MCVP
F&L
# Documents and
tools created and
implemented
(contracts,
agreements, visa
process)
# Consultancy
activities developed
# Manuals created
and updated
Compendium
updated and aligned
between MC and LC
•Operation background in
F&L
• Legal documents
production experience
• Legal
knowledge(Required)
• Austrian Law
understanding(Required)
• English: intermediate and
German: Native (required)
• Knowledge about OGX
and ICX flow
• working closely with
MC
• advanced knowledge
in F&L
• advanced knowledge
anout comedium and
all legal documents
• better organisational
understanding
JD
KPIs
MC VP
F&L
Legal
coordinator
Requirements
Key learning
points
FA questions:
Legal coordinator
1. Present and explain main steps to get Visa for iGIP (>24 weeks)
2. Create a motion to update compendium in a matter that you
considered important
3. Mention which are the main elements of a contract.
4. Prepare a draft of contract for Global Entrepreneur in oGIP or iGIP
(choose only one)
5. In case of conflict about the accomplishment of an outgoing
exchange contract by AIESEC define the main actions to solve the
situation.
MC VP
iGCDP
Global host
• Prepare content for the web-
site (create product
description, gather
testimonials, create a
registration form)
• Design materials
• Propose terms and conditions
for hosting program
• Prepare guidelines for
expectation setting and final
feedback with families
• Education support about the
hosting program (how to
communicate the value, how
to look for hosts, rules)
• Research on potential
partners
• Propose strategies for
growth of the hosting
programm
• Tracking and evaluation of
the programm
% content for
the web-site
done
#of stories
showcased
#of materials
created
#organizations
approached
• German speaker
• Residence in
Austria
• Inovative
• Persistant
• Open minded
• strategic
planning
• product launch
• product
management
• project
management
• communication
skills
JD
KPIs
Requirements
Key learning
points
FA questions
Global host
1. What is the importance of a hosting program for AIESEC in Austria?
What potential does it have?
2. What are the potential bottlenecks to implementation of Global Host?
What we can do to address them?
3. Imagine, that you have unlimited resources (time, money, people)
how would you make sure that the hosting program runs successfully
in every city in Austria and all EPs are accommodated with families?
Application form
1. General information
– Name and Surname
– Date and place of birth
– E – mail and phone number
– Current residence ( city and country)
2. AIESEC background
– Previous experience and key learning points for each
– Current position
3. What is your motivation to apply for NST in AIESEC in
Austria?
4. How will this experience contribute to your next steps in
AIESEC?
FAQs
Do I need to be active AIESECer in order to apply?
No, you are welcomed to apply for NST if you have finished your active
AIESEC experience in past one year.
Can I apply if I am already in active AIESEC position?
Yes! We welcome dual experiences as long as you can manage both
positions.
How much would I need to work as NST?
It depends from position and timeline, but approximately between 5 and
10 hours per week.
Do I need to be from Vienna or Austria in order to apply?
It depends from position. For most of positions work can be done
virtually, so you don’t need to be from Vienna/Austria. However for
some positions your physical presence is needed. Make sure that you
read booklet carefully.
Contact list
MCP
una.marin@
aiesec.net
iGIP
anita.zivkovic@
aiesec.net
F&L
gabriela.vasquez@
aiesec.net
PRM
barbora.spacilova@
aiesec.net
TM&LCD
tatjanamutabdzija@
gmail.com
iGCDP
maria.safronova@
aiesec.cz
CR
thomas1.denk@
aiesec.net
OGX
zacharie.treister@
aiesec.net
Thank you for reading!
Looking forward to work with you.
MC DareDevils
#daretoachieve
#growingbig

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NST booklet AIESEC in Austria

  • 2. Index • Intro • General info • Open positions • Application form • FAQ • Contact
  • 3. Intro Dear fellow AIESECer, Thank you for showing interest for this booklet. Here you can find all information regarding national support team. We are here to make your AIESEC journey even more intense and meaningful. We can promise that we will implement team minimums and make this experience as quality as possible. We are happy that you decided to join MC Daredevil crew. Good luck!
  • 4. General information • Applications open 24.07 – 30.07 • DDL for applications is 31.07 11.59 PM • Interviews will be held on 3rd of August • Announcements: 4th of August Timeline • All positions are open from August 2015 until 31st of January 2016 • After this term if both sides are satisfied re-term will be possible Term duration •All applications should be sent on tatjanamutabdzija@gmail.com and on e-mail of MC responsible person •All applications should be sent before DDL otherwise will not be taken in consideration •You are free to choose form and design of application but application cannot extend 5 pages and font 18 •All applications should have answers on ALL general and FA questions otherwise will not be taken in consideration •Applications are open for internationals if not stated differently •All MC VPs responsible will have consultancy time for applicants, link will be posted on official AIESEC in Austria MC facebook page (click here) Application form
  • 5. Open positions MC VP PRM IT manager Social Media manager B2B manager MC VP OGX EP XP manager Partnership manager MC VP F&L Legal coordinator MC VP iGCDP Global host
  • 6. MC VP PRM IT manager • Creating partner logo repository • Website maintenance: keeping content up-to-date, creation of additional sub-sites communication the content with MCVPs and MCP adapting interactive elements • Feedbacking and publishing blogposts •SEO % of partner logos collected for repository # of blogs feedbacked and posted # of TNs showcased % of sites SEO optimized • Knowledge of Wordpress and SEO - basic level • Ability to work independently • 7 hours per week • Working closely with MC • Working with multiple LCs - coordination skills • Advancement of knowledge of SEO JD KPIs Requirements Key learning points
  • 7. MC VP PRM Social Media manager • Creation of content calendar • Tracking LCVPs on delivery + scheduling/publishing • Creation of FB campaigns in cooperation with LCVPs % of content plan fulfillment # of campaigns created # of average new likes weekly on AIESEC in Austria page # of average weekly engagement rate on AIESEC in Austria page % of content delivered by LCs • Strong organizational understanding • Ability to lead and communicate with people from different realities • Reliability and ability to work independently • Basics of social media management • Social Media management - strategic planning • Working closely with MC • NST might be invited to facilitate at a national conference JD KPIs Key learning points Requirements
  • 8. MC VP PRM B2B manager • Creation of content plan • Creation of content calendar together with LCVP PR • Feedbacking content • Tracking LCVPs on delivery + scheduling/publishing • Creation of LinkedIn campaigns in cooperation with LCVPs • Researching online partners for cross- publishing content • Preparing national B2B newsletter % of content plan fulfilment # of campaigns created # of new followers on LinkedIn monthly #r of partnering servers acquired # of newsletter issues sent • 10 hours/week • Basic knowledge of business to business marketing • Ability to work independently • Creative • Team management • Working closely with MC • Better organizational understanding • B2B strategies • NST might be invited to facilitate at a national conference JD KPIs Key learning points Requirements
  • 9. FA questions IT manager 1. What is your experience working with Wordpress platform? Describe which functions are you familiar with, which not. 2. Analyse current state of the website of AIESEC in Austria - which SPECIFIC things would you like to improve? 3. How do you imagine cooperation with PRM commission and other people involved ? Write down touch points with BD and OGX commission. Social media manager 1. How do you imagine working with the PRM commission? How would you communicate, track and ensure delivery of results. 2. Analyze current state of Social Media in AIESEC in Austria - student market - both LC and MC level. 3. Where do You see the direction of SoMe in AIESEC Austria? 4. What should be the contribution of LCs, what should be provided by the MC? Which base-line messaging should be communicated? 5. What would make You feel successful after the term?
  • 10. FA questions B2B manager 1. How do you imagine working with the PRM commission? How would you communicate, track and ensure delivery of results? 2. Provide best case practice example in B2B from the AIESEC network, evaluate. Which things could you implement in Austria? 3. Where do you see the direction of LinkedIn strategy? Which base- line messaging should be communicated? 4. What would make you feel successful after the term?
  • 11. Creating and leading a task force working on EP experience . Setting and tracking expectation settings (for EPs) and working standards (for EP managers) . Working on EP Lead implementation (timeline and content) . Sending, collecting and analyzing NPS surveys . Proposing action plans to improve the NPS and the LDM score based on the survey analysis Surveys’ response rate NPS score LDM score % of Reintegrated EPs •Previous OGX experience (preferable) •Both virtual and physical work are possible •Deeper knowledge of AIESEC and the Austrian federation •Team management •Communication skills •Analytical skills •Customer management JD KPIs Requirements Key learning points MC VP OGX EP XP manager
  • 12. . Creating and leading a task force working on partnerships management . Having monthly contacts with all MC partners . Educating the OGX commission on the partners’ programs . Support LCs with MC partners local realities and LC to LC contacts . Support EPs abroad when in a partner country . Working with the NST EP Experience on Leadership Development co-delivery & NPS for partners . Cooperating with Marketing on product creation Within the partnership structure only, . # of Realizations . % of Realizations with partners . Conversion rate from In Progress to Match . NPS score . LDM score •Previous OGX experience (preferable) •Both virtual and physical work are possible Deeper knowledge of AIESEC and the Austrian federation . Team management . Communication skills . Crisis Management skills . Training skills . Customer management JD KPIs Requirements Key learning points MC VP OGX Partnership manager
  • 13. FA guestions Partnership manager 1. How would you work with OGX commission? 2. What are your ideas to improve the quality of International Relations. Present your strategy for co-delivery and downscaling of partnerships 3. Describe Austrian student market (referring to GC, GT and GE). What is the relevance of each program? 4. Who do you think AIESEC in Austria should partner with in each program? Why? 5. Present your strategy for co-delivery and downscaling of partnerships EP XP manager 1. How would you work with OGX commission? 2. What does the customer centricity mean to you? 3. What in your opinion would improve the quality of experience of Austrian EPs? Propose actions. 4. Assess the current quality of OGX programs in Austria. 5. How would you measure the quality of internships of our EPs?
  • 14. • Ensure legality of AIESEC in Austria within the Austrian law and AIESEC International regulations • Check the contracts and corporate agreements submitted by the entities and the MC. • Design, implement and coach implementation of new documents for the legal area. • Support AIESEC in Austria compendium updating process • Provide legal advice on VISA processes for LCs and MC • Support MCVP F&L in any legal issue • Translate general legal information needed by MCVP F&L # Documents and tools created and implemented (contracts, agreements, visa process) # Consultancy activities developed # Manuals created and updated Compendium updated and aligned between MC and LC •Operation background in F&L • Legal documents production experience • Legal knowledge(Required) • Austrian Law understanding(Required) • English: intermediate and German: Native (required) • Knowledge about OGX and ICX flow • working closely with MC • advanced knowledge in F&L • advanced knowledge anout comedium and all legal documents • better organisational understanding JD KPIs MC VP F&L Legal coordinator Requirements Key learning points
  • 15. FA questions: Legal coordinator 1. Present and explain main steps to get Visa for iGIP (>24 weeks) 2. Create a motion to update compendium in a matter that you considered important 3. Mention which are the main elements of a contract. 4. Prepare a draft of contract for Global Entrepreneur in oGIP or iGIP (choose only one) 5. In case of conflict about the accomplishment of an outgoing exchange contract by AIESEC define the main actions to solve the situation.
  • 16. MC VP iGCDP Global host • Prepare content for the web- site (create product description, gather testimonials, create a registration form) • Design materials • Propose terms and conditions for hosting program • Prepare guidelines for expectation setting and final feedback with families • Education support about the hosting program (how to communicate the value, how to look for hosts, rules) • Research on potential partners • Propose strategies for growth of the hosting programm • Tracking and evaluation of the programm % content for the web-site done #of stories showcased #of materials created #organizations approached • German speaker • Residence in Austria • Inovative • Persistant • Open minded • strategic planning • product launch • product management • project management • communication skills JD KPIs Requirements Key learning points
  • 17. FA questions Global host 1. What is the importance of a hosting program for AIESEC in Austria? What potential does it have? 2. What are the potential bottlenecks to implementation of Global Host? What we can do to address them? 3. Imagine, that you have unlimited resources (time, money, people) how would you make sure that the hosting program runs successfully in every city in Austria and all EPs are accommodated with families?
  • 18. Application form 1. General information – Name and Surname – Date and place of birth – E – mail and phone number – Current residence ( city and country) 2. AIESEC background – Previous experience and key learning points for each – Current position 3. What is your motivation to apply for NST in AIESEC in Austria? 4. How will this experience contribute to your next steps in AIESEC?
  • 19. FAQs Do I need to be active AIESECer in order to apply? No, you are welcomed to apply for NST if you have finished your active AIESEC experience in past one year. Can I apply if I am already in active AIESEC position? Yes! We welcome dual experiences as long as you can manage both positions. How much would I need to work as NST? It depends from position and timeline, but approximately between 5 and 10 hours per week. Do I need to be from Vienna or Austria in order to apply? It depends from position. For most of positions work can be done virtually, so you don’t need to be from Vienna/Austria. However for some positions your physical presence is needed. Make sure that you read booklet carefully.
  • 21. Thank you for reading! Looking forward to work with you. MC DareDevils #daretoachieve #growingbig