What Is Emotional Intelligence?

Emotional Intelligence and its Influence on Leadership
Keele Taylor, MA Organizational Leadership
Did you know?

• Emotions were the first to form within the brain. They can
  be found within all three layers of the brain. Before anything
  else, living creatures had feelings (they still do).

• Animals and the first human beings primarily depended on
  their emotions for survival. Fight or flight are responses
  generated through emotions.
Emotional Intelligence

• Optimism is the driving force behind emotional intelligence.

• EI was first introduced to the public in 1995 by Goleman, but
  the original founders were aware of the benefits of emotional
  intelligence as early as 1985.

• Reuven Bar-On was the first to present EI during his
  doctoral dissortation to the academic community.
Reuven Bar-On


     Emotional intelligence is, “that aspect of human
intelligence that governs our ability to recognize, understand,
control and use emotions in solving problems of a personal
and interpersonal nature” (Bar-On, 2007, p.27).
John Mayer &
                           Peter Salovey

     “The term Emotional Intelligence (EI) refers to the
processes involved in the recognition, use, understanding, and
management of one’s own and other’s emotional state to
solve emotion-laden problems and to regulate behavior” (Mayer
and Salovey, 2004, introduction)
Daniel Goleman


     Emotional Intelligence is, “the capacity for recognizing
our own feelings and those of others, for motivating
ourselves, and for managing emotions well in ourselves and in
our relationships” (Opdycke, 2007, n.p.).
The Four Branch
                                        Model of EI
     Branch                             Description of Measure              Relation to Intelligence
                                                                            and Personality
     Perceiving Emotions                Ability to identify emotions in     Inputs information to intelligence
                                        faces, pictures

     Facilitating Thought with          Ability to harness emotional        Calibrates and adjusts thinking
     Emotion                            information and directionality to   so that cognitive tasks make use
                                        enhance thinking                    of emotional information
     Understanding Emotions             Ability to comprehend emotional     Central locus of abstract
                                        information about relationships,    processing and reasoning about
                                        transitions from one emotion to     emotions and emotional
                                        another, linguistic information     information
                                        about emotions
     Managing Emotions                  Ability to manage emotions and      Interface with personality and
                                        emotional relationships for         personal goals
                                        personal and interpersonal
                                        growth


Salovey and Mayer created the Four-Branch Model of Emotional Intelligence, with a focus on its relation to
intelligence and personality (Salovey, 2004, p165).
EI and Leadership


According to Goleman, Boyatzis and McKee, 2002:
“Great leaders move us. They ignite our passion and inspire
the best in us. When we try to explain why they are so
effective, we speak of strategy, vision, or powerful ideas. But
the reality is much more primal: Great leadership works
through emotions. (p.3)
E.I./ I.Q.

  “The ability to handle one’s personal emotions and to
recognize the emotions of others is an intelligence that
many believe extends and outweighs the abilities of the
IQ (Goleman, Boyatzis and McKee, 2002).
                             However
  “It is very important to understand that emotional
intelligence is not the opposite of intelligence, it is not the
triumph of heart over head – it is the unique intersection
of both” (Caruso, 2005, n.p.).
In Conclusion


According to Bourey and Miller (2001):
Emotional intelligence and IQ are distinct yet
complementary forms of our overall intelligence. While
people need a certain baseline of IQ to perform well in
their work and in life, emotional intelligence is what
differentiates outstanding leaders, teams, and
organizations from others. (p.4)
1 sur 10

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What Is Emotional Intelligence?

  • 1. Emotional Intelligence and its Influence on Leadership Keele Taylor, MA Organizational Leadership
  • 2. Did you know? • Emotions were the first to form within the brain. They can be found within all three layers of the brain. Before anything else, living creatures had feelings (they still do). • Animals and the first human beings primarily depended on their emotions for survival. Fight or flight are responses generated through emotions.
  • 3. Emotional Intelligence • Optimism is the driving force behind emotional intelligence. • EI was first introduced to the public in 1995 by Goleman, but the original founders were aware of the benefits of emotional intelligence as early as 1985. • Reuven Bar-On was the first to present EI during his doctoral dissortation to the academic community.
  • 4. Reuven Bar-On Emotional intelligence is, “that aspect of human intelligence that governs our ability to recognize, understand, control and use emotions in solving problems of a personal and interpersonal nature” (Bar-On, 2007, p.27).
  • 5. John Mayer & Peter Salovey “The term Emotional Intelligence (EI) refers to the processes involved in the recognition, use, understanding, and management of one’s own and other’s emotional state to solve emotion-laden problems and to regulate behavior” (Mayer and Salovey, 2004, introduction)
  • 6. Daniel Goleman Emotional Intelligence is, “the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships” (Opdycke, 2007, n.p.).
  • 7. The Four Branch Model of EI Branch Description of Measure Relation to Intelligence and Personality Perceiving Emotions Ability to identify emotions in Inputs information to intelligence faces, pictures Facilitating Thought with Ability to harness emotional Calibrates and adjusts thinking Emotion information and directionality to so that cognitive tasks make use enhance thinking of emotional information Understanding Emotions Ability to comprehend emotional Central locus of abstract information about relationships, processing and reasoning about transitions from one emotion to emotions and emotional another, linguistic information information about emotions Managing Emotions Ability to manage emotions and Interface with personality and emotional relationships for personal goals personal and interpersonal growth Salovey and Mayer created the Four-Branch Model of Emotional Intelligence, with a focus on its relation to intelligence and personality (Salovey, 2004, p165).
  • 8. EI and Leadership According to Goleman, Boyatzis and McKee, 2002: “Great leaders move us. They ignite our passion and inspire the best in us. When we try to explain why they are so effective, we speak of strategy, vision, or powerful ideas. But the reality is much more primal: Great leadership works through emotions. (p.3)
  • 9. E.I./ I.Q. “The ability to handle one’s personal emotions and to recognize the emotions of others is an intelligence that many believe extends and outweighs the abilities of the IQ (Goleman, Boyatzis and McKee, 2002). However “It is very important to understand that emotional intelligence is not the opposite of intelligence, it is not the triumph of heart over head – it is the unique intersection of both” (Caruso, 2005, n.p.).
  • 10. In Conclusion According to Bourey and Miller (2001): Emotional intelligence and IQ are distinct yet complementary forms of our overall intelligence. While people need a certain baseline of IQ to perform well in their work and in life, emotional intelligence is what differentiates outstanding leaders, teams, and organizations from others. (p.4)