2. TUSHAR T. DALVI
CONTACT DETAILS
EXPERIENCED MARKETING / ADVERTISING PROFESSIONAL
165, Hampstead Rd,
Newcastle Upon Tyne
NE4 8AB
0044-7427178240
t_dalvi@yahoo.com
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Tbs – 19/197
CGS Colony
Near LBS Marg
Ghatkopar (West)
India
400086
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OBJECTIVE
Detail oriented leader and
a helpful team player
offering a combination of
creativity and analytical
skills in return for an
opportunity to work for an
Ad agency where my
managerial
capabilities,
interpersonal skills and
passion for creativity will
be utilized to its fullest to
help the company to
advance efficiently and
productively.
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Service-focused, Creative, technically skilled and smart working Marketing /
Account Management professional with over all 3+ years of experience.
Expert interpersonal communication skills -- known for tactful handling
of sensitive, confidential issues; ability to resolve customer complaints; and
timely completion of polished, executive-level reports and presentations.
Reputation for dependability, honesty, dedication and enthusiasm. Provide
premium service to both internal and external customers.
Currently working as Marketing Manager at Curtain Superstore Blaydon Ltd.
RELEVANT EXPERIENCE
Marketing Manager
Curtain Superstore Blaydon Limited
Blaydon Upon Tyne, United Kingdom
June 2013 – Present
Supplier Relationship Executive
Curtain Superstore Blaydon Limited
Blaydon Upon Tyne, United Kingdom
March 2013 – June 2013
Started as Supplier Relationship Executive, responsible for maintaining and
developing a healthy relation with suppliers, Handling the purchase ledger for the
companies 3 retail units and around 55 suppliers. Maintaining a Cordial
communication with suppliers at all time via both written and verbal means.
Promoted to Marketing Manager after 3 months. As Marketing Manager
responsible for developing and implementing sale promotions, media planning, and
negotiating costs of production and execution of advertising within budget.
Duties:
 Scheduling Print ads and Radio Commercials.
 Negotiating time slots for both print and Radio.
 Developing and managing Hoardings and Sign campaigns.
 Devising productive and efficient in store promotions.
 Continuous Monitoring for each campaigns and analyzing their outcomes.
 Manage the company website and social media accounts.
Business Development Executive (Internship)
TheCityHangtouts Ltd.
Newcastle upon Tyne, United Kingdom
February 2013 – April 2013
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A dynamic exposure to challenges and hurdles of running a start up business
and ways to overcome them.
A front line role of securing clients.
Handled multiple duties from research to Data entry and cold calling over
telephone to walking-in to get new restaurant deals.

3. Junior Planner
e>erything d.fferent
(Formerly Different Advertising Design and Marketing Ltd)
Newcastle Upon Tyne, United Kingdom
September 2012 – February 2013
Junior Planner Intern
e>erything d.fferent
August 2012 – September
TECHNICAL
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SKILLS
Google Analytics
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Photoshop CS6
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Illustrator CS6
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HTML/CSS
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MS SQL
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MS OFFICE
Suite
Developed understanding of different strategic directions, audience, creative
execution and progressions over the course of employment.
Developed client pitch presentations for new campaigns.
Researched and devised recommendations.
Applied key planning skills to develop briefs while demonstrating confidence
and considered understanding of a subject matter.
Clients:
Tommee Tippee, Chargeyourcar.org.uk and Benfield Motor group.
Projects:
 Promotional Stationery
Table top company information booklets and promotional leaflets
*****
Windows XP/
Vista/ 7
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Chargeyourcar.org.uk Print Ad Campaign
Consumer awareness campaign brochures
Tommee Tippee Mobile App
Market insights and Competitor analysis
Client Servicing/ Account Management (Intern)
Log5 Communications Pvt. Ltd.
Mumbai, India
September - October 2011
Secured firsthand experience of working in an Ad agency in client servicing and
account management role. Served for corporate clients in diverse industries,
including education, manufacturing, real estate and Jewellery. Managed vendor
appointment and negotiation, scheduling and monitoring creative deadlines and
maintaining and building rapport with clients, colleagues and vendors.
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Performed market research on a project for clients Brand development
campaign.
Tracked best suppliers and negotiated the prices.
Communicated on daily basis with clients and creative department.
Learned industry specific jargons.
Created ad briefs for creative team.
Allocated media on behalf of client.
Clients:
 Educomp, Waldman Diamond Company and Reliance Living.
Project:
 Ambiance Campaign pitch presentation
Responsible for research and developing presentation slides and report.

4. Deputy Relationship Manager (Client Servicing)
Honeycomb Relationship Management Services Pvt. Ltd.
Mumbai, India
March – September 2011
Opportunity to learn dynamics of loyalty management and channel relationship
enhancement program in divers industries, including FMCG and Automobile spare
parts. Handled company’s key clients Transition lenses and Godrej. Worked
closely with company’s director performing New Business Development
responsibility. Lead an operations team of 6 members. Effectively used
interpersonal communication skill to develop a rapport with all internal and external
entities.
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Performed Market Research, Resourcing and Negotiation duties during
technical implementation and commercialization stage of companies new
and only product eTagit.
Handled Account manager responsibilities for the eTagit’s client WITCO
bags.
Procured, dispatched and negotiated cost of gifts for all clients’ BLT
activities.
Developed PowerPoint presentations and reports that were praised for their
quality, comprehensiveness and timeliness.
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OTHER WORK EXPERIENCE
online graphical
timeline CV
FOH Team member
Wagamama Restaurant
Newcastle upon Tyne, United Kingdom
July 2012 – May 2013
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www.tushardalvi.co.uk
Deliver excellent customer service at all time.
Cope up with the fast pace of a restaurant work environment.
Create a rapport with the guest.
Mystery Dinner Score
 I Scored 100/100 on Mystery Dinner Score for excellent customer service,
while on training and later twice in a row.
 I received acknowledgement and reorganization from the General Manager
and a letter of appreciation from head office.
 The Review was made public to my colleagues as a new benchmark for next
Mystery dinner.
Customer Service Officer
HSBC, London
October 2010 – January 2011
Customer Service Assistant
PRIMARK, Aberdeen
October 2009 – October 2010
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Ensured the optimum comfort of all guests in customer area and
accommodated special requests.
Earned a reputation for rapidly and calmly resolving customer complaints.
Demonstrated ability to quickly learn organizational processes, workflows,
policies and procedures of the company
Earned consistent commendations for furthering stores desired image and
second-to-none service.

5. Reader Relationship Executive (Summer Internship)
Lobo Staffing Solutions Pvt. Ltd, Mumbai, India
May – June 2006
Sales Executive (Summer Internship)
Interface Sales Services Pvt. Ltd. Mumbai, India
May - July 2005
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Sold credit cards on the field and through cold callings.
Converted and Retained Readership contracts for a world renowned
newspaper company Bennett, Coleman & Co. Ltd for its Times of India,
Mumbai Mirror and Maharashtra Times newspapers.
EDUCATION
MS. International Business
Robert Gordon University, Aberdeen, UK
September 2009 – January 2011
Modules: Business Environment, Finance for Managers, Marketing, Managing
People, International Business, Research Methods, Global Marketing
Management, Performance, Planning and Decision Making.
DISSERTATION: Critically analyzing effectiveness of online advertising done
by Small Businesses.
Bachelor of Management Studies (BMS)
Siddharth College, Mumbai, India
July 2006 - Aug 2009
Modules: Marketing Research, Special Studies in Marketing, Quantitative Methods
of Business, Indian Management Thoughts and Practice, International finance and
Entrepreneurship.
DEGREE PROJECT: Marketing and Innovative Advertising Strategies.
Extra Curricular Activities:
Youth Theatre Actor
Live Theatre
Newcastle upon Tyne, United Kingdom
July 2012 – Present
Performed in “Off-on-One” a youth play as part of "Mega Bite" Gateshead Bridge's
Festival.
Acting and Direction (Siddharth Drama Group)
Cultural Leader (BMS Department)
Siddharth College, Mumbai, India
July 2006 - Aug 2009
Performed in Mono-Acts and One-Act plays representing our college in several
intercollegiate competitions. Won awards and certificates in few of them.
Passion for Photography and Films:
Armature Photographer who likes portrait photography and events photography.
Aspire to make short films due to the admiration towards the flexibility and
experimental qualities that the medium offers.
Wrote two one-act plays that one day I wish to turn into short films.
References are available on request.