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Why xAPI? A Business Leader's Getting Started Guide

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For many L&D teams, getting started with xAPI is all about finding the balance between meeting strategic organization-wide data transformation goals and defining an achievable, feasible, and valuable team-level proof of concept. Getting to this happy medium requires not only an understanding of technical functionality, but more importantly the ability to help your stakeholders understand how they will benefit from an xAPI-powered learning ecosystem and data strategy.

In this webinar, you'll gain an understanding of the foundational conceptual and technical components of xAPI, see examples of xAPI-powered learning ecosystem pilot projects, and learn the necessary first steps to get your team xAPI ready for 2019!

This content was originally shared as part of the Why xAPI? webinar on December 13, 2018.

Publié dans : Business
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Why xAPI? A Business Leader's Getting Started Guide

  1. 1. Why xAPI? A Business Leader’s Getting Started Guide December 13, 2018 — #xAPI Margaret Roth & Mike Anthony
  2. 2. Today’s Agenda • Key Concepts • Where to Start • Common Objectives • Case Studies • Takeaways and Next Steps Welcome! Thank you for joining us today! 2 concepts starting points case studies questions takeaways
  3. 3. Key Concepts 3 concepts starting points case studies questions takeaways
  4. 4. Key Concepts xAPI xAPI xAPI is the data format that makes interoperable, unified data possible in the learning ecosystem. 4 concepts starting points case studies questions takeaways
  5. 5. Where do I start? 5 concepts starting points case studies questions takeaways
  6. 6. Where do I start? Increase Transparency Business Impact Gain Buy-In from Team Strategic Planning Ask for Resources 6 concepts starting points case studies questions takeaways
  7. 7. Where do I start? Increase Transparency Business Impact Gain Buy-In from Team Strategic Planning Ask for Resources Make the data “talk”Technical Work Connect with IT Tell a Good Story 7 concepts starting points case studies questions takeaways
  8. 8. Where do I start? Increase Transparency Business Impact Gain Buy-In from Team Strategic Planning Ask for Resources Make the data “talk” Connect with IT Show L&D’s Impact Measure Learning Evaluate Programs Modernize! 8 concepts starting points case studies questions takeaways Technical Work Tell a Good Story
  9. 9. Technical Work Tell a Good Story Make the data “talk” Connect with IT Increase Transparency Business Impact Where do I start? Gain Buy-In from Team Show L&D’s Impact Measure Learning Strategic Planning Ask for Resources Evaluate Programs Modernize! 9 concepts starting points case studies questions takeaways
  10. 10. Technical Work Tell a Good Story Make the data “talk” Connect with IT Increase Transparency Business Impact Where do I start? Gain Buy-In from Team Show L&D’s Impact Measure Learning Strategic Planning Ask for Resources Evaluate Programs Modernize! What are you trying to accomplish? 10 concepts starting points case studies questions takeaways
  11. 11. Define your objectives. 11 concepts starting points case studies questions takeaways
  12. 12. Create Unified Analytics Automate Reporting for Stakeholders Use Data to Take Specific Actions Some Common Objectives 12 concepts starting points case studies questions takeaways
  13. 13. Public Nursing School Measuring the Effectiveness of Instructional Content with Granular Learner Behavior 13 concepts starting points case studies questions takeaways Use Data to Take Specific Actions
  14. 14. A California-based Public Nursing School has created online, interactive experiences to simulate clinical problem solving and help students develop reasoning skills. By enabling xAPI data to be collected from their LMS and sent to theYet LRS, instructional designers are able to analyze high-resolution activity and behavior data to measure the effectiveness of content, identify modules that need improvement, and understand student decision-making processes.With this data about digital learning, instructors are now able to personalize in-person instruction and make more relevant student interventions. + 14 concepts starting points case studies questions takeaways
  15. 15. Problem • Developing the expertise of students in diverse patient environment • Focused on in-person experiential learning for students • Wanted to incorporate online interactive simulations and provide mobile learning solutions • Wanted more granular data 15 concepts starting points case studies questions takeaways
  16. 16. • Develop interactive eLearning modules using Lectora • Use xAPI to collect granular data about student response behavior and send statements to theYet LRS • Analyze and manipulate data inYet LRS • Export unified data to current BI workflow to correlate and apply results Solution 16 concepts starting points case studies questions takeaways
  17. 17. • Most students correctly identify findings • Some students ask more questions than they need to and flag things that are not relevant • Identification of significant findings does not translate to correct decision making in branching scenarios • Most students reject poor choices but many get distracted by reasonable choices Learning Analytics 17 concepts starting points case studies questions takeaways
  18. 18. • Interactive eLearning modules enhance instruction and improve learning analytics • Creates feedback loop for instructors so they can identify necessary interventions and personalize learning • Easy to collect learning analytics provide foundation for long-term data-driven instructional improvements Outcomes “With xAPI it’s now possible to gain insights into our students’ clinical reasoning skills.Yet Analytics worked closely with us and made it possible to harness this new technology. ” – Andrew Corbett, PhD 18 concepts starting points case studies questions takeaways
  19. 19. LRS Learning Record Store Yet xAPI LRS Leverage built-in tools and data visualizations. LRP Learning Record Provider Lectora Already xAPI-enabled LRC Learning Record Consumer Tableau Data is processed by instructional designer. HowThey Did It: 19 concepts starting points case studies questions takeaways
  20. 20. Reimagining Progress Reporting in a Unified Data Dashboard for Learning 20 concepts starting points case studies questions takeaways Automate Reporting for Stakeholders
  21. 21. Khan Lab School is an independent school associated with Khan Academy that runs a personalized, mixed-age program with a project-based learning approach. Because KLS tracks mastery instead of letter grades and groups students by independence level instead of age, a new kind of reporting system is needed to show student progress. Yet Analytics has built student-facing and instructor-facing dashboards that pull data from digital and in-person learning activity to provide a unified view of student progress at KLS. + 21 concepts starting points case studies questions takeaways
  22. 22. Problem • Had selected the best learning tools and platforms • Used a modular approach and combined the components that best suited their needs • Designed a program and curriculum to support self-paced, self-directed, blended learning 22 concepts starting points case studies questions takeaways
  23. 23. Problem • Completely siloed data • Had no way to connect learning and performance across tools • Hours of time spent hand-mapping progress in spreadsheets each week “My life right now.” 23 concepts starting points case studies questions takeaways
  24. 24. • Easy to understand for students, actionable for teachers and other stakeholders • Seamless, single-sign-on, multi-permission access structure • Secure data processing, automation, integration and storage • Modular ecosystem approach for future compatibility Solution 24 concepts starting points case studies questions takeaways
  25. 25. Teacher – ProfessionalStudent – 9Years Old 25 concepts starting points case studies questions takeaways
  26. 26. Outcomes • Real-time insight into student progress • Individual learner dashboards that empower students and facilitate communication with other stakeholders • Role-specific dashboards making it easy for teachers, parents, and administrators to see learner masteries across tools at a glance 26 concepts starting points case studies questions takeaways
  27. 27. LRS Learning Record Store Yet xAPI LRS Leverage data storage and processing capacity LRP Learning Record Provider Clever, Khan Academy, Quill, Lexia, Zearn, and Newsela Native data transformed to xAPI using integrations LRC Learning Record Consumer Custom Dashboard Yet designed stakeholder specific data dashboards How We Did It: 27 concepts starting points case studies questions takeaways
  28. 28. Creating a Unified Data Experience for Learning Managers & Stakeholders A RETAIL CO. 28 concepts starting points case studies questions takeaways Create Unified Analytics
  29. 29. One of a Fortune 1000 retail organization’s strategic business objectives is to make more data driven decisions. For the L&D team this means shifting from a content-centric mindset to a data-centric mindset. Rather than continuing to focus on providing reactionary content solutions, the company’s leadership team has started the process of creating a modular xAPI-powered learning ecosystem.Their vision is to create a single source of record to enable observability, granularity, and accountability with regard to both learning activity and content. Using this data, they aim to deliver personal corporate transcripts to each employee and improve retention. +A RETAIL CO. 29 background xAPI case studies Q&A takeaways
  30. 30. Problem ØNeed to move from a content focus to a data focus. ØDon’t know what is being used. ØRecognize that an increasing percentage of learning is happening outside the LMS, but have no visibility into that. ØData siloed across departments compounded by manual data analysis 30 background xAPI case studies Q&A takeaways ØTeam had self-identified that xAPI is the technology they need to solve their problems. ØHad a clear vision for a fully implemented xAPI learning ecosystem with a seamless employee experience. ØUnsure how to start.
  31. 31. A Phased Solution 31 concepts starting points case studies questions takeaways Rollout & Planning Data Assessment Pilot
  32. 32. Goals: 1. Gain a high level understanding of current systems, business objects, initiatives and technology in use 2. Design an efficient and effective approach to the implementation of xAPI within the learning ecosystem Implementation Onsite Workshop Data Assessment 32 concepts starting points case studies questions takeaways
  33. 33. ● What are the current metrics I use? ● What else would I like to know about my learners? ● What reports do I currently use? ● What types of information does my boss ask for that I do not know? ● What are some specific initiatives that I want more insight into? ● What are some high impact programs that I need more data from? Business SideData Assessment 33 concepts starting points case studies questions takeaways
  34. 34. Business Side Internal HR Resources ManagementTraining Seller Readiness Learner Engagement Onboarding Training Specific Compliance Training ● What are the current metrics I use? ● What else would I like to know about my learners? ● What reports do I currently use? ● What types of information does my boss ask for that I do not know? ● What are some specific initiatives that I want more insight into? ● What are some high impact programs that I need more data from? Data Assessment 34 concepts starting points case studies questions takeaways
  35. 35. ● What platforms are available? ● What platforms are already connected? ● How can I access the platform’s data? ● How do I manage identity? ● What are all my data assets I currently have available? ● Where would myself and/or my learners access the data dashboards? Technical SideData Assessment 35 concepts starting points case studies questions takeaways
  36. 36. ● What platforms are available? ● What platforms are already connected? ● How can I access the platform’s data? ● How do I manage identity? ● What are all my data assets I currently have available? ● Where would myself and/or my learners access the data dashboards? Technical Side LMS Knowledge Base Micro-Learning Platform(s) Learning Experience Platform Communication Tool(s) Intranet 36 concepts starting points case studies questions takeaways Data Assessment
  37. 37. Internal HR Resources ManagementTraining Seller Readiness Learner Engagement OnboardingTraining Specific ComplianceTraining Map the Ecosystem LMS Communication LMS Intranet Micro learning Knowledge Base LMS LMS LMS LXP Communication 37 concepts starting points case studies questions takeaways Data Assessment
  38. 38. Evaluate & Prioritize Business Impact Technical Difficulty low low high high 38 concepts starting points case studies questions takeaways Data Assessment
  39. 39. Evaluate & Prioritize Business Impact Technical Difficulty low low high high 39 concepts starting points case studies questions takeaways Data Assessment
  40. 40. Internal HR Resources ManagementTraining Seller Readiness Learner Engagement OnboardingTraining Specific ComplianceTraining Map the Ecosystem LMS Communication LMS Intranet Micro learning Knowledge Base LMS LMS LMS LXP Communication 40 concepts starting points case studies questions takeaways Data Assessment
  41. 41. Implementation Technical Development Pilot Goals: 1. Prove value to other stakeholders on the potential of xAPI data usage 2. Build in a way that is reusable and future-proof 3. Gain transparency and visibility into the learner experience and content utilization 41 concepts starting points case studies questions takeaways
  42. 42. Learner Engagement ● Gain transparency into learner’s content utilization and platform adoption. ● Identify critical experience data activity types that are valuable to support business objective ● Create organization specific xAPI Profile for future iteration and ecosystem build out LMS: Oracle Learn Intranet: SharePoint Micro-Learning: BrainStorm Pilot 42 concepts starting points case studies questions takeaways
  43. 43. Identity Resolution through SSO LMS: Oracle Learn Intranet: SharePoint Micro-Learning: BrainStorm Centralize & Standardize 43 concepts starting points case studies questions takeaways Pilot
  44. 44. ● Transparency into the learner experience like never before ● Consolidated information from across platforms ● Real-time reporting for answers when you need them ● Data is accessible and actionable ● Support of shared buy-in for investment 44 concepts starting points case studies questions takeaways Outcomes
  45. 45. Implementation Planning & Iteration Next Steps Goals: 1. Get admins using dashboards 2. Build internal evangelists 3. Identify next priority for implementation 45 concepts starting points case studies questions takeaways
  46. 46. Cascading Adoption ● Start with the admins to build in- house evangelists ● Next roll out dashboards to the Manager level to expand ● Finally to the individual, who can ask questions directly to their manager for questions ● Every deployment withYet comes with webinar trainings and direct support L&D Admins ManagerManager Learner Learner Learner Learner Next Steps 46 concepts starting points case studies questions takeaways
  47. 47. Work in Steps ● Gather feedback ● Reflect on the process ● Choose which business objective to tackle next! ● Revisit and reassess with further data assessment Internal HR Resources Management Training Seller Readiness Learner Engagement Onboarding Training Specific Compliance Training Next Steps 47 concepts starting points case studies questions takeaways
  48. 48. LRS Learning Record Store Yet xAPI LRS Serves as the “single source of truth” in the Learning Ecosystem, leverage built-in data dashboards. LRP Learning Record Provider Taleo Learn, Brainstorm, Sharepoint, SSO Data transformation and unification using xAPI. LRC Learning Record Consumer Advanced Analytics Dashboard and connection back to the LMS and other systems. How We Did It: 48 concepts starting points case studies questions takeaways Future Phases
  49. 49. Create Unified Analytics Automate Reporting for Stakeholders Use Data to Take Specific Actions What resonates with your organization? 49 concepts starting points case studies questions takeaways
  50. 50. That was a lot! Questions? 50 background xAPI case studies Q&A takeaways
  51. 51. “No more “I think” we should.” “Learning is no longer an expense.” “What marketing does for customers, we can do for learners.” “Prove our impact.” “Don’t fall behind.” Why xAPI now? (according to L&D leaders at DevLearn) “Your competitors are asking the same question.” “No more assumptions.” “Follow the market!” “SALES.” “It’s everywhere now.” “Learning is a business process.” “View into the learner experience.” 51 background xAPI case studies Q&A takeaways
  52. 52. ● Check out the live demo ● Get your free LRS Sandbox ● Want to discuss your project? Send us an email at hello@yetanalytics.com ● Plan your next steps with this Data Strategy Workbook 52 background xAPI case studies Q&A takeaways Thank you! Thank you for joining us today!

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