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Understand Sales Process and Build Long-Term Relationships
1.
Sales Process Kiran
Kumar Ananth Project Manager – Sr . Consultant
2.
UNDERSTAND SALES PROCESS
UNDERSTAND RELATIONSHIP Understand Customers Understand Change Understand Competitors Understand Company
3.
4.
T T T
Service Ethical T T T T T T T T Builds T r u e Relationships T C I
5.
6.
Realistic expectations
7.
Learning job responsibilities
8.
9.
10.
11.
12.
Performance goals are
set for:
13.
Themselves – In
order to serve others and earn a living and keep their job
14.
Their employers –
So the companies will survive
15.
16.
What does this
require?
17.
18.
Personal Characteristics Needed
to Sell for Building Long-term Relationships
19.
20.
Take joy in
their work
21.
Find harmony in
the sales relationship
22.
Have patience in
closing the sale
23.
Be kind to
all people
24.
Have high moral
ethics
25.
Be faithful to
one’s word
26.
Be fair in
the sale
27.
28.
Do you have
all, or part, of them?
29.
30.
31.
Non-manipulative
32.
Consultative
33.
Partnering
34.
Problem-solving
35.
36.
Kiran Kumar Ananth
TechnoCrant Consulting Services
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