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Improving Health Through Active Design 
AIA|DC • October 8, 2014 
District Architecture Center, Washington, DC 
Photo: Ted Eytan, MD, Washington, DC : http://flic.kr/p/awgDVh
Hi. I’m Ted. 
Follow me! 
@tedeytan
We’re here from the future 
center for total health | @kptotalhealth
doctor | 19th century
§ 24/7 access worldwide 
§ 9,500,000 members can 
– email their doctor 
– check lab test results 
– order prescription refills 
– manage appointments 
patient | 21st century
4.7 million members connected, via kp.org 
Source: Kaiser Permanente Web Analytics, updated 09/03/2014 
© 2014 The Permanente Federation, LLC
Transforming+Primary+Care+Encounters+ 
Care delivery has expanded beyond office visits. It is now also done via the phone and secure emails. In 2003, there 
were essentially 0% secure emails – Now SEs represent 33% of the primary care patient encounters. There were a total 
of 15 million secure emails in 2013. 
100% 
80% 
60% 
40% 
20% 
0% 
2003 … 2008 2009 2010 2011 2012 2013 
Office0Visits 
Secure0email 
Telephone 
Office0Visits 
— KP Program Wide — 
Source: UCDA Core Value 
Metrics 
6 
Video Visits* 
* 4376 in 2013 
Primary Care ! 
For$Internal$Use$Only$$$|$$$6$ 
! 50% 
! 33% 
! 17%
“Dream Grounds for a Dream Hospital” 
Why 
Source: http://kasierpermanentehistory.org ; Joe Bialowitz, MS, HEM, Senior Environmental Stewardship Consultant, Kaiser Permanente
Why 
“Showcases of modern, green hospital design” 
Follow: @KPThrive 
Source: http://www.businesswire.com/news/home/20130819005270/en/Mazzetti-Congratulates-Kaiser-Permanente-Opening-Westside- 
Medical ; http://xnet.kp.org/newscenter/pressreleases/scal/2012/011712sandiegosolar.html
© 2012 The Permanente Federation, LLC
“Growing Screens” 
Kaiser Permanente Westside Hospital • Hillsboro, OR USA
CREATING THE TOTAL HEALTH ENVIRONMENT 
A research-based, member-focused initiative for Kaiser Permanente A research-based, member-focused initiative for Kaiser Permanente 
38 VERSION 1 > JUNE 2010 > CONFIDENTIAL 
CREATING THE TOTAL HEALTH ENVIRONMENT 
VERSION 1 > JUNE 2010 > CONFIDENTIAL 39 
© 2012 KAISER FOUNDATION HEALTH PLAN, INC. © 2012 KAISER FOUNDATION HEALTH PLAN, INC. 
Source: Creating the Total Health Environment: A research-based, member-focused initiative for Kaiser Permanente, 2010
Discussion Leaders 
Loretta DiPietro, Ph.D. 
Carl Elefante, FAIA, LEED AP O&M 
Whitney Austin Gray, PhD, LEED 
Scott Kratz 
(Thanks Nancy Skinkle and Andrea Swiatocha!)

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Panel: Improving Health Through Active Design

  • 1. Improving Health Through Active Design AIA|DC • October 8, 2014 District Architecture Center, Washington, DC Photo: Ted Eytan, MD, Washington, DC : http://flic.kr/p/awgDVh
  • 2. Hi. I’m Ted. Follow me! @tedeytan
  • 3. We’re here from the future center for total health | @kptotalhealth
  • 4.
  • 5. doctor | 19th century
  • 6. § 24/7 access worldwide § 9,500,000 members can – email their doctor – check lab test results – order prescription refills – manage appointments patient | 21st century
  • 7. 4.7 million members connected, via kp.org Source: Kaiser Permanente Web Analytics, updated 09/03/2014 © 2014 The Permanente Federation, LLC
  • 8. Transforming+Primary+Care+Encounters+ Care delivery has expanded beyond office visits. It is now also done via the phone and secure emails. In 2003, there were essentially 0% secure emails – Now SEs represent 33% of the primary care patient encounters. There were a total of 15 million secure emails in 2013. 100% 80% 60% 40% 20% 0% 2003 … 2008 2009 2010 2011 2012 2013 Office0Visits Secure0email Telephone Office0Visits — KP Program Wide — Source: UCDA Core Value Metrics 6 Video Visits* * 4376 in 2013 Primary Care ! For$Internal$Use$Only$$$|$$$6$ ! 50% ! 33% ! 17%
  • 9. “Dream Grounds for a Dream Hospital” Why Source: http://kasierpermanentehistory.org ; Joe Bialowitz, MS, HEM, Senior Environmental Stewardship Consultant, Kaiser Permanente
  • 10. Why “Showcases of modern, green hospital design” Follow: @KPThrive Source: http://www.businesswire.com/news/home/20130819005270/en/Mazzetti-Congratulates-Kaiser-Permanente-Opening-Westside- Medical ; http://xnet.kp.org/newscenter/pressreleases/scal/2012/011712sandiegosolar.html
  • 11. © 2012 The Permanente Federation, LLC
  • 12. “Growing Screens” Kaiser Permanente Westside Hospital • Hillsboro, OR USA
  • 13.
  • 14. CREATING THE TOTAL HEALTH ENVIRONMENT A research-based, member-focused initiative for Kaiser Permanente A research-based, member-focused initiative for Kaiser Permanente 38 VERSION 1 > JUNE 2010 > CONFIDENTIAL CREATING THE TOTAL HEALTH ENVIRONMENT VERSION 1 > JUNE 2010 > CONFIDENTIAL 39 © 2012 KAISER FOUNDATION HEALTH PLAN, INC. © 2012 KAISER FOUNDATION HEALTH PLAN, INC. Source: Creating the Total Health Environment: A research-based, member-focused initiative for Kaiser Permanente, 2010
  • 15. Discussion Leaders Loretta DiPietro, Ph.D. Carl Elefante, FAIA, LEED AP O&M Whitney Austin Gray, PhD, LEED Scott Kratz (Thanks Nancy Skinkle and Andrea Swiatocha!)