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Designing Healthy and Safe Health
Care Spaces for LGBTQ People
Ted Eytan, MD (“he, him”)
Bianca Rey (“she, hers”)
Linda Raker (“she, hers”)
Swetha A. Sadananda (“she, hers”)
Carter G. Woodson (Father of Black History & Black History Month)
Historical Site, Washington, DC USA
Photograph by Ted Eytan, MD
February 22, 2018 12:30 - 1:30 pm PST
Ted Eytan, MD • February 22, 2018
The Need for Universal Design
Design Excellence at Kaiser
Permanente
New Frontiers
Healthy and Safe Health Care Spaces
Bianca Rey
• Learning & Organization
Effectiveness
Development,
• Chair - KP Pride
Multicultural Business
Resource Group
• Kaiser Permanente Mid-
Atlantic States
3
Ted Eytan, MD • February 22, 2018
Ted Eytan, MD MS MPH
• Medical Director, Digital
Engagement
• Medical Director, Kaiser
Permanente Center for Total
Health
• Permanente Federation
• Washington, DC
• @tedeytan
4
Linda Raker, IIDA/CID, LEED GA, EDAC
• Principal /
Program Lead
• Facilities Strategy,
Planning & Design
• Oakland, CA
5
Swetha A. Sadananda
• Design Manager
• Facilities Strategy,
Planning & Design
• Oakland, CA
6
The Lived Experience
Bianca Rey
7
Ted Eytan, MD • February 22, 2018
It’s about safety
• Safe bathroom
access is not a
luxury or a special
right. Without
safe access to
public bathrooms,
transgender
people are denied
full participation
in public life.
8
Source no longer available
Source: Peeing in Peace: A Resource Guide for Transgender
Activists and Allies. Transgender Law Center, San Francisco;
2005.
Ted Eytan, MD • February 22, 2018
Safety: Single Stall Not Enough
“When only
men’s or
women’s
bathrooms
are available
a decision
has to be
made.”
9
Source: National Center for Transgender Equality
Ted Eytan, MD • February 22, 2018
It’s the law
10
source: https://ohr.dc.gov/page/safe-bathrooms-dc
Ted Eytan, MD • February 22, 2018
It’s not about bathrooms
11
Accurate Reporting on Transgender-Inclusive
Nondiscrimination Laws & Ordinances
Accurate Reporting on
Nondiscrimination:
A Guide for Journalists
transgender media program
February 2016
“Bathroom
Bill” Myth
Debunking the
Sources: The Henry Ford Museum, Detroit, MI. Photo by Ted Eytan, MD; https://flic.kr/p/
aBr1Tw ; Debunking the 'Bathroom Bill' Myth – Accurate Reporting on LGBT
Nondiscrimination: A Guide for Journalists - https://www.glaad.org/publications/debunking-
the-bathroom-bill-myth
Ted Eytan, MD • February 22, 2018
It’s not about bathrooms
12
source: http://www.lgbtmap.org/equality-maps/non_discrimination_ordinances
Ted Eytan, MD • February 22, 2018
Universal Design
• Universal design (UD) is a philosophy
that constitutes acceptance of, equal
access for, and equal opportunities
for success for all.
• When was the last time you lifted a
suitcase and carried it by its handle?
• Time is an element of access:
spending time and psychological
energy to actively engage a learning
system in challenging existing
barriers, such as negotiating with
staff and attending to the completion
of accommodations
13
“Luggage” emoji, added 2018
“Transgender Pride Flag” emoji, still not added
Ted Eytan, MD • February 22, 2018
A Great Day at Kaiser Permanente
14
With Michelle Quiogue, MD (@DrMicheQ) , Family Physician, Diversity and Inclusion
leader, Wellness Champion, Southern California Permanente Medical Group, Kaiser
Permanente Kern County
First all gender
restroom seen
in the wild!
February, 2017
Prepared,
proactive,
excellent care
team
Ted Eytan, MD • February 22, 2018
#TransVisibility
Something you can practice every day
15
Photos: Kaiser
Permanente Multi-
Specialty Transitions
Clinic, Oakland, CA and
Washington, DC
#transformKP: Total Health and Social Innovation
Labor-Management Partnership all-hands
December 2, 2014 • San Francisco, CA USA
Ted Eytan, MD, MS, MPH • The Permanente Federation, LLC • @tedeytan
© 2014 The Permanente Federation, LLC
Desert Center, 1933
When any human being is hurt, or sick and full of toxins and down
with energy at ebb tide - then of all times the surroundings should
be most beautiful, most gentle.” - Sidney Garfield, MD
Thank you.
17
Carter G. Woodson (Father of Black History & Black History Month)
Historical Site, Washington, DC USA
Photograph by Ted Eytan, MD

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2018.02.22 Designing Healthy and Safe Health Care Spaces for LGBTQ People

  • 1. Designing Healthy and Safe Health Care Spaces for LGBTQ People Ted Eytan, MD (“he, him”) Bianca Rey (“she, hers”) Linda Raker (“she, hers”) Swetha A. Sadananda (“she, hers”) Carter G. Woodson (Father of Black History & Black History Month) Historical Site, Washington, DC USA Photograph by Ted Eytan, MD February 22, 2018 12:30 - 1:30 pm PST
  • 2. Ted Eytan, MD • February 22, 2018 The Need for Universal Design Design Excellence at Kaiser Permanente New Frontiers Healthy and Safe Health Care Spaces
  • 3. Bianca Rey • Learning & Organization Effectiveness Development, • Chair - KP Pride Multicultural Business Resource Group • Kaiser Permanente Mid- Atlantic States 3
  • 4. Ted Eytan, MD • February 22, 2018 Ted Eytan, MD MS MPH • Medical Director, Digital Engagement • Medical Director, Kaiser Permanente Center for Total Health • Permanente Federation • Washington, DC • @tedeytan 4
  • 5. Linda Raker, IIDA/CID, LEED GA, EDAC • Principal / Program Lead • Facilities Strategy, Planning & Design • Oakland, CA 5
  • 6. Swetha A. Sadananda • Design Manager • Facilities Strategy, Planning & Design • Oakland, CA 6
  • 8. Ted Eytan, MD • February 22, 2018 It’s about safety • Safe bathroom access is not a luxury or a special right. Without safe access to public bathrooms, transgender people are denied full participation in public life. 8 Source no longer available Source: Peeing in Peace: A Resource Guide for Transgender Activists and Allies. Transgender Law Center, San Francisco; 2005.
  • 9. Ted Eytan, MD • February 22, 2018 Safety: Single Stall Not Enough “When only men’s or women’s bathrooms are available a decision has to be made.” 9 Source: National Center for Transgender Equality
  • 10. Ted Eytan, MD • February 22, 2018 It’s the law 10 source: https://ohr.dc.gov/page/safe-bathrooms-dc
  • 11. Ted Eytan, MD • February 22, 2018 It’s not about bathrooms 11 Accurate Reporting on Transgender-Inclusive Nondiscrimination Laws & Ordinances Accurate Reporting on Nondiscrimination: A Guide for Journalists transgender media program February 2016 “Bathroom Bill” Myth Debunking the Sources: The Henry Ford Museum, Detroit, MI. Photo by Ted Eytan, MD; https://flic.kr/p/ aBr1Tw ; Debunking the 'Bathroom Bill' Myth – Accurate Reporting on LGBT Nondiscrimination: A Guide for Journalists - https://www.glaad.org/publications/debunking- the-bathroom-bill-myth
  • 12. Ted Eytan, MD • February 22, 2018 It’s not about bathrooms 12 source: http://www.lgbtmap.org/equality-maps/non_discrimination_ordinances
  • 13. Ted Eytan, MD • February 22, 2018 Universal Design • Universal design (UD) is a philosophy that constitutes acceptance of, equal access for, and equal opportunities for success for all. • When was the last time you lifted a suitcase and carried it by its handle? • Time is an element of access: spending time and psychological energy to actively engage a learning system in challenging existing barriers, such as negotiating with staff and attending to the completion of accommodations 13 “Luggage” emoji, added 2018 “Transgender Pride Flag” emoji, still not added
  • 14. Ted Eytan, MD • February 22, 2018 A Great Day at Kaiser Permanente 14 With Michelle Quiogue, MD (@DrMicheQ) , Family Physician, Diversity and Inclusion leader, Wellness Champion, Southern California Permanente Medical Group, Kaiser Permanente Kern County First all gender restroom seen in the wild! February, 2017 Prepared, proactive, excellent care team
  • 15. Ted Eytan, MD • February 22, 2018 #TransVisibility Something you can practice every day 15 Photos: Kaiser Permanente Multi- Specialty Transitions Clinic, Oakland, CA and Washington, DC
  • 16. #transformKP: Total Health and Social Innovation Labor-Management Partnership all-hands December 2, 2014 • San Francisco, CA USA Ted Eytan, MD, MS, MPH • The Permanente Federation, LLC • @tedeytan © 2014 The Permanente Federation, LLC Desert Center, 1933 When any human being is hurt, or sick and full of toxins and down with energy at ebb tide - then of all times the surroundings should be most beautiful, most gentle.” - Sidney Garfield, MD
  • 17. Thank you. 17 Carter G. Woodson (Father of Black History & Black History Month) Historical Site, Washington, DC USA Photograph by Ted Eytan, MD