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The Facts
Seniors are now the largest age group in the U.S.,
growing by 1/3 to 80 million by 2030,
with some 12 million currently receiving some form of long term care.
Seniors are demanding more and better services.
Seniors are becoming more tech savvy, as Telehealth Technology
continues to play an increased role in Senior healthcare.
2
3
TTT The Problem
•Unprecedented growth in Senior Communities, along with
increased demands of Consumers, is raising the bar for
Operators to remain competitive.
•
•Such growth has created increased competition to recruit
and retain qualified staff.
•
•Cost and complexities have increased in other areas such as
behavioral health, insurance, legal and financial matters.
Counseling
Discounts
Health
Advocacy
Telemedicine
A 360-degree solution to Senior healthcare....
The Solution: SeniorCare 24-7
4
Service Summary
Unlimited access to the following resources:
Telemedicine
Speak to a Board Certified doctor, anytime, typically in under 10 minutes,
who can diagnose medical conditions and prescribe medication.
Health Advocacy
Personal Health Advocates to help navigate the intricacies of the
healthcare system, including Medicare, Medicaid and Private Insurance.
Counseling
Unlimited, confidential access to Licensed Professional Counselors to
help with a wide range of personal, financial and legal matters.
Discounts
Free Discount Card with savings on healthcare products and services like
prescription drugs, lab tests, vision, hearing and dental care.
5
6
Telemedicine
 Unlimited, 24-7 access to doctor, typically in under 10 minutes.
 Saves time and money
 Connect by phone, video or app
 Doctor has access to your health records to diagnose and prescribe.
 No co-pays, deductibles or pre-qualification requirement
 Complements any health insurance / uninsured plan
 U.S.-based, state-licensed doctors, average 15 years experience
 Highest quality standards from industry leader
 Prescriptions sent electronically to pharmacy of choice
 97% Customer Satisfaction
Top 10 Diagnoses
1. Sinus Problems
2. Urinary Tract Infection
3. Pink Eye
4. Bronchitis
5. Upper Respiratory Infection
5. Nasal Congestion
7. Allergies
8. Flu
9. Cough
10. Ear Infection
 Electronic (SureScripts) or
telephonic prescriptions
 Frequency of prescribing lower than
same diagnoses when comparing best
provider practices (about 80% vs. 83%)
 Use of antibiotics limited to short
durations; patient education and
physician reminders for appropriate use
 No prescribing of DEA-controlled
substances, medication for psychiatric
illness, or lifestyle drugs
 Generic drugs automatically
recommended
Prescription Management
Common Uses of Telemedicine
7
....by managing our own network
*NCQA is the National Committee of Quality Assurance
Highest Quality of Care
97%
Teladoc physician
satisfaction rate
Board-certified Board-certified in internal medicine, family practice,
emergency medicine or geriatrics
State-licensed State-licensed in their respective states
Experienced Experienced, with an average of 15 years of practice
Primary Source
Verified
Verified through the National Practitioner Data
Bank (NPDB) and the American Medical
Association (AMA); Board Certification, work
history, peer reference, state licenses, monthly
state sanction reports, DEA license, criminal and
civil background
Credentialed The first and only telehealth company in the U.S. to
have a provider credentialing process that is
certified by the NCQA.
U.S. Residents U.S. residents, living and working in the United States
8
Senior Telehealth Trends
9
• 78 million Baby Boomers use technology to improve healthcare (Accenture)
• 73% search for online solutions before looking elsewhere...more than 18-29 year
olds! (Accenture)
• 42% say ability to see a doctor virtually, without co-pay, is most important
(Accenture)
• Use of Telehealth in Nursing Homes showed 11.3% decrease in hospitalizations,
saving an average of $120,000 per home. (Harvard / Dartmouth study)
• Use of Telepsychiatry in nursing homes saved between $118,000 and $320,000 in
personnel and physician costs per home (University of Vermont study)
• Increasingly chronic shortage of Medicare providers, with 1/2 soon expected not to
take new patients, and 1/3 planning to not to treat Medicare patients supports
rapid growth of Senior Telemedicine (Senate Committee on Aging)
Unlimited, confidential phone consultations from Licensed Professional
Counselors and Work/Life Specialists for help with:
 Depression
 Family issues
 Life change / relocation
 Anger
 Grief and loss of loved one
 Legal / Financial issues
 Identity theft
 Debt management
 Budget / Credit issues
Counseling
10
• Convenience
• Available 24-7 / 365
• Saves time and money
• Early Intervention
• Improves quality of life
• Peace of mind
• Lessens staff and family workload
Counseling Benefits
11
 Care coordination. Help coordinating care between physicians and
communities; locating providers; making appointments
 Benefits Support. Assistance with understanding benefits; resolving
claims and billing issues
 Insurance Assistance. Help with Medicare and Medicaid issues and
appeals
 Medical Bill Negotiation. Expert negotiators can help reduce non-
covered medical or dental bills over $400
 Healthcare support. Help understanding medical conditions,
treatments and tests
Health Advocacy
Unlimited, confidential 24-7 access to live, Personal Health Advocates,
Benefits and Claims professionals to assist with:
12
 Saves time and money
 Improves outcomes
 Added Customer value
 Peace of mind
 Available to Caregivers and family members
Health Advocacy Benefits
13
 Medical – save up to 50%
 Pharmacy Savings – save up to 65%
 Dental Care – save up to 50%
 Vision Care – save up to 50%
 Hearing – save up to 15%
 Diabetes Care & Supplies – save 52–70%
 Lab Savings – save up to 50%
 MRI & Imaging – save up to 70%
...And more!
Free Discount Card
14
It’s simple as “a, b, c”!
a. Senior Living Community provides SeniorCare 24-7 for all
Residents (Staff optional)
b. Input Electronic Health Record (EHR) by Staff or delegate
b. Call single toll-free number to access all services (“One call does it
all!”)
Use as often as you like... saving time and money...
with no additional cost per call!
How It Works
15
1-800-XXX-XXXX
One Call Does It All!
16
Telemedicine
Counseling
Health
Advocacy
Discounts
Convenience
 Reduction of in-person medical visits (including ER and Urgent Care)
 Talk to a doctor 24-7 and get RX script, typically in under 10 minutes
Savings
 Save significant out-of-pocket expense
 Save tremendous time and avoidable inconvenience
Quality
 Top service providers / resources
 Largest national network of U.S. trained, board-certified doctors with highest
standards.
Peace of Mind
 Caring, personal representative to help with eldercare and personal issues
 Knowledgeable staff to assist with complex healthcare and insurance issues
 Services also include broad scope of counseling services (medical, financial, legal,
mental health, etc.)
97% Customer Satisfaction!
Benefits for Seniors and Staff
18
Revenue / Cost Improvements
 Improved Staff productivity
 Increased occupancy
 Reduced Staff healthcare cost
Competitive Advantage
 Market differentiator
 Increased Customer Satisfaction
 Helps recruit and retain Staff
Benefits for Operators
20
Projected ROI*
21
Senior Living Community Example
* Example of projected savings. Actual results will vary. Additional indirect savings from EAP, legal,
transportation and wellness discounts not included.
Seniors:
– $12.50 per month per member (SeniorCare 24-7)
– $19.95 per month for a married couple membership
– Does not include other family members
– Includes Telemedicine, Discount card, Counseling, and
Concierge/Advocacy, and “One Call” number
Staff (participating communities only):
– $7.50 per month (Call A Doctor Plus)
– Full and/or Part-time employees
– Includes family members, up to 6 total
– Includes Telemedicine, Discount card, and Counseling
– Staff coverage is optional, at discount group rate
Pricing*
22 * Rates are for Group / Non-Voluntary only
Thank you for considering
SeniorCare 24-7*
For more information
Raymond Lavine
raymond@telemedicine4you.com
253.275.6091
*SeniorCare 24-7 is an exclusive program of Call A Doctor Plus: http://cadrplus.com/seniorcare-247/
http://cadrplus.cm/seniorcare-247/http://cadrplus.com/seniorcare-247/http://cadrplus.com/seniorcare-247/
23

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Senior Telehealth: A 360-Degree Solution for Senior Care

  • 1.
  • 2. The Facts Seniors are now the largest age group in the U.S., growing by 1/3 to 80 million by 2030, with some 12 million currently receiving some form of long term care. Seniors are demanding more and better services. Seniors are becoming more tech savvy, as Telehealth Technology continues to play an increased role in Senior healthcare. 2
  • 3. 3 TTT The Problem •Unprecedented growth in Senior Communities, along with increased demands of Consumers, is raising the bar for Operators to remain competitive. • •Such growth has created increased competition to recruit and retain qualified staff. • •Cost and complexities have increased in other areas such as behavioral health, insurance, legal and financial matters.
  • 4. Counseling Discounts Health Advocacy Telemedicine A 360-degree solution to Senior healthcare.... The Solution: SeniorCare 24-7 4
  • 5. Service Summary Unlimited access to the following resources: Telemedicine Speak to a Board Certified doctor, anytime, typically in under 10 minutes, who can diagnose medical conditions and prescribe medication. Health Advocacy Personal Health Advocates to help navigate the intricacies of the healthcare system, including Medicare, Medicaid and Private Insurance. Counseling Unlimited, confidential access to Licensed Professional Counselors to help with a wide range of personal, financial and legal matters. Discounts Free Discount Card with savings on healthcare products and services like prescription drugs, lab tests, vision, hearing and dental care. 5
  • 6. 6 Telemedicine  Unlimited, 24-7 access to doctor, typically in under 10 minutes.  Saves time and money  Connect by phone, video or app  Doctor has access to your health records to diagnose and prescribe.  No co-pays, deductibles or pre-qualification requirement  Complements any health insurance / uninsured plan  U.S.-based, state-licensed doctors, average 15 years experience  Highest quality standards from industry leader  Prescriptions sent electronically to pharmacy of choice  97% Customer Satisfaction
  • 7. Top 10 Diagnoses 1. Sinus Problems 2. Urinary Tract Infection 3. Pink Eye 4. Bronchitis 5. Upper Respiratory Infection 5. Nasal Congestion 7. Allergies 8. Flu 9. Cough 10. Ear Infection  Electronic (SureScripts) or telephonic prescriptions  Frequency of prescribing lower than same diagnoses when comparing best provider practices (about 80% vs. 83%)  Use of antibiotics limited to short durations; patient education and physician reminders for appropriate use  No prescribing of DEA-controlled substances, medication for psychiatric illness, or lifestyle drugs  Generic drugs automatically recommended Prescription Management Common Uses of Telemedicine 7
  • 8. ....by managing our own network *NCQA is the National Committee of Quality Assurance Highest Quality of Care 97% Teladoc physician satisfaction rate Board-certified Board-certified in internal medicine, family practice, emergency medicine or geriatrics State-licensed State-licensed in their respective states Experienced Experienced, with an average of 15 years of practice Primary Source Verified Verified through the National Practitioner Data Bank (NPDB) and the American Medical Association (AMA); Board Certification, work history, peer reference, state licenses, monthly state sanction reports, DEA license, criminal and civil background Credentialed The first and only telehealth company in the U.S. to have a provider credentialing process that is certified by the NCQA. U.S. Residents U.S. residents, living and working in the United States 8
  • 9. Senior Telehealth Trends 9 • 78 million Baby Boomers use technology to improve healthcare (Accenture) • 73% search for online solutions before looking elsewhere...more than 18-29 year olds! (Accenture) • 42% say ability to see a doctor virtually, without co-pay, is most important (Accenture) • Use of Telehealth in Nursing Homes showed 11.3% decrease in hospitalizations, saving an average of $120,000 per home. (Harvard / Dartmouth study) • Use of Telepsychiatry in nursing homes saved between $118,000 and $320,000 in personnel and physician costs per home (University of Vermont study) • Increasingly chronic shortage of Medicare providers, with 1/2 soon expected not to take new patients, and 1/3 planning to not to treat Medicare patients supports rapid growth of Senior Telemedicine (Senate Committee on Aging)
  • 10. Unlimited, confidential phone consultations from Licensed Professional Counselors and Work/Life Specialists for help with:  Depression  Family issues  Life change / relocation  Anger  Grief and loss of loved one  Legal / Financial issues  Identity theft  Debt management  Budget / Credit issues Counseling 10
  • 11. • Convenience • Available 24-7 / 365 • Saves time and money • Early Intervention • Improves quality of life • Peace of mind • Lessens staff and family workload Counseling Benefits 11
  • 12.  Care coordination. Help coordinating care between physicians and communities; locating providers; making appointments  Benefits Support. Assistance with understanding benefits; resolving claims and billing issues  Insurance Assistance. Help with Medicare and Medicaid issues and appeals  Medical Bill Negotiation. Expert negotiators can help reduce non- covered medical or dental bills over $400  Healthcare support. Help understanding medical conditions, treatments and tests Health Advocacy Unlimited, confidential 24-7 access to live, Personal Health Advocates, Benefits and Claims professionals to assist with: 12
  • 13.  Saves time and money  Improves outcomes  Added Customer value  Peace of mind  Available to Caregivers and family members Health Advocacy Benefits 13
  • 14.  Medical – save up to 50%  Pharmacy Savings – save up to 65%  Dental Care – save up to 50%  Vision Care – save up to 50%  Hearing – save up to 15%  Diabetes Care & Supplies – save 52–70%  Lab Savings – save up to 50%  MRI & Imaging – save up to 70% ...And more! Free Discount Card 14
  • 15. It’s simple as “a, b, c”! a. Senior Living Community provides SeniorCare 24-7 for all Residents (Staff optional) b. Input Electronic Health Record (EHR) by Staff or delegate b. Call single toll-free number to access all services (“One call does it all!”) Use as often as you like... saving time and money... with no additional cost per call! How It Works 15
  • 16. 1-800-XXX-XXXX One Call Does It All! 16 Telemedicine Counseling Health Advocacy Discounts
  • 17. Convenience  Reduction of in-person medical visits (including ER and Urgent Care)  Talk to a doctor 24-7 and get RX script, typically in under 10 minutes Savings  Save significant out-of-pocket expense  Save tremendous time and avoidable inconvenience Quality  Top service providers / resources  Largest national network of U.S. trained, board-certified doctors with highest standards. Peace of Mind  Caring, personal representative to help with eldercare and personal issues  Knowledgeable staff to assist with complex healthcare and insurance issues  Services also include broad scope of counseling services (medical, financial, legal, mental health, etc.) 97% Customer Satisfaction! Benefits for Seniors and Staff 18
  • 18. Revenue / Cost Improvements  Improved Staff productivity  Increased occupancy  Reduced Staff healthcare cost Competitive Advantage  Market differentiator  Increased Customer Satisfaction  Helps recruit and retain Staff Benefits for Operators 20
  • 19. Projected ROI* 21 Senior Living Community Example * Example of projected savings. Actual results will vary. Additional indirect savings from EAP, legal, transportation and wellness discounts not included.
  • 20. Seniors: – $12.50 per month per member (SeniorCare 24-7) – $19.95 per month for a married couple membership – Does not include other family members – Includes Telemedicine, Discount card, Counseling, and Concierge/Advocacy, and “One Call” number Staff (participating communities only): – $7.50 per month (Call A Doctor Plus) – Full and/or Part-time employees – Includes family members, up to 6 total – Includes Telemedicine, Discount card, and Counseling – Staff coverage is optional, at discount group rate Pricing* 22 * Rates are for Group / Non-Voluntary only
  • 21. Thank you for considering SeniorCare 24-7* For more information Raymond Lavine raymond@telemedicine4you.com 253.275.6091 *SeniorCare 24-7 is an exclusive program of Call A Doctor Plus: http://cadrplus.com/seniorcare-247/ http://cadrplus.cm/seniorcare-247/http://cadrplus.com/seniorcare-247/http://cadrplus.com/seniorcare-247/ 23