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1
TODAY’S OBJECTIVES
• Review risks related to information technology
facilities, system access, data integrity, and system
maintenance.
• Describe techniques for the non-technical
professional to evaluate controls of information
technology and systems.
2
ABOUT VANDERBILT UNIVERSITY
MEDICAL CENTER
• $2.3 Billion Annual
Healthcare Operating
Expenses (excludes
academics and research)
• $471.6 Million Annual
Sponsored Research
Budget
• $843.6 Million Annual
Charity Care,
Community Benefits,
and other Unrecovered
Costs
3
4
INTEGRATED IT AUDITING
FOCUSED IT AUDITS
5
IT AUDIT PLANNING - REQUESTS
• HIPAA Security Risk
Assessment
• External auditor’s report
and management letter
• Consulting reports
• IT policies and
procedures
6
SYSTEM/APPLICATION LIST
• System or application name
• Vendor
• System purpose
• The business and IT owners
• Location(s) where the
system is physically housed
• Service Criticality (they
can’t all be Mission Critical)
C S M K T Z A L S M
I T E R F M V L N B
P P D O O E A E E I
E I I N S D I C M C
E R T O O A L I E E
L C E S R S I N I R
C S C L C S T M S N
A L H O I E Y O S E
R L T R M T S A P R
O A H O C S I C M E
ALLSCRIPTS
AVAILITY
CERNER
CISCO
EMC
EPIC
IBM
ITIL
KRONOS
MEDASSETS
MEDITECH
MICROSOFT
OMNICELL
ORACLE
SAP
SIEMENS
7
THE CLAW HAS SPOKEN
8
USER SECURITY & ADMINISTRATION
• Account administration
• User authentication and
passwords
• Session controls
Audit Objectives
9
ACCOUNT ADMINISTRATION
• Process to request and approve accounts
• How are accounts inactivated or deleted
• Documentation of requests
• Monitoring for non-use, change in employment
status, etc.
10
USER AUTHENTICATION & PASSWORDS
• Minimum password
length and
composition
• Periodic password
changes
• Multi-factor
authentication
• Lockouts and resets KillerInfographics.com
11
SESSION CONTROLS
• Session length
• Maximum inactivity
• Concurrent logins
12
CHANGE MANAGEMENT
• Documented processes
and policies (including
emergency changes)
• Segregated environment
and testing
• Production access
Audit Objectives
www.ibiblio.org/Dave/drfun.html
13
AN ICQ FOR EACH APPLICATION
• Are change requests
logged?
• Is version control
software used?
• What logical
environments exist?
• Are all changes required
to be tested?
• Who is responsible for
migrating changes?
• Are back-out procedures
required prior to
implementation?
• How are emergency
changes communicated
to business owners?
14
TESTING CHANGE
• Emergency Change
• Tech Approval
• Business Approval
• CAB Approval
• Programmed in Dev
• Tested Outside
Production
• Testing Completed
• User Testing Complete
• Programmer Deployed
Change
• Back-out Procedures
• Documentation Updated
• # of Resulting Issues
15
DATA CENTER PHYSICAL SECURITY
• Physical access for both
individuals and
equipment
• Power configurations
• Environmental controls
and monitoring
Audit Objectives
16
ACCESS CONTROLS
• Access logs - who,
when, and why
• Approvals and pre-
approvals
• Monitoring and
oversight
17
POWER
• Sources and
configurations
• Redundancy and
back-up
• Capacity Planning
• Joint Commission
18
ENVIRONMENT
• Cooling
• Humidity
• Fire suppression
• Water (and other wet
stuff)
• Raised floors
19
INTEGRATING IT INTO FINANCIAL
AND OPERATIONAL AUDITS
20
COMMON ISSUES: IT
• Storage of PHI on
unsecured media
• CD/DVD with Medical
Images
• Department File Servers,
Local PCs, Laptops, etc.
• Inadequate Password
Policy/Enforcement
• Unsecured/Sharing of
Clinic Workstations
• Disaster Recovery
• Documented Downtime
Procedures
• Oversight/Security of
Portable Devices (e.g.,
iPads)
21
ADDITIONAL READING
512 pages
1.8 pounds 696 pages
3.0 pounds
2,000 pages
7.6 pounds
22
QUESTIONS
Brad Adams, CPA
(615) 875-9554
brad.adams@vanderbilt.edu
23

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Confessions of an Internal Auditor: IT Edition

  • 1. 1 TODAY’S OBJECTIVES • Review risks related to information technology facilities, system access, data integrity, and system maintenance. • Describe techniques for the non-technical professional to evaluate controls of information technology and systems. 2
  • 2. ABOUT VANDERBILT UNIVERSITY MEDICAL CENTER • $2.3 Billion Annual Healthcare Operating Expenses (excludes academics and research) • $471.6 Million Annual Sponsored Research Budget • $843.6 Million Annual Charity Care, Community Benefits, and other Unrecovered Costs 3 4
  • 3. INTEGRATED IT AUDITING FOCUSED IT AUDITS 5 IT AUDIT PLANNING - REQUESTS • HIPAA Security Risk Assessment • External auditor’s report and management letter • Consulting reports • IT policies and procedures 6
  • 4. SYSTEM/APPLICATION LIST • System or application name • Vendor • System purpose • The business and IT owners • Location(s) where the system is physically housed • Service Criticality (they can’t all be Mission Critical) C S M K T Z A L S M I T E R F M V L N B P P D O O E A E E I E I I N S D I C M C E R T O O A L I E E L C E S R S I N I R C S C L C S T M S N A L H O I E Y O S E R L T R M T S A P R O A H O C S I C M E ALLSCRIPTS AVAILITY CERNER CISCO EMC EPIC IBM ITIL KRONOS MEDASSETS MEDITECH MICROSOFT OMNICELL ORACLE SAP SIEMENS 7 THE CLAW HAS SPOKEN 8
  • 5. USER SECURITY & ADMINISTRATION • Account administration • User authentication and passwords • Session controls Audit Objectives 9 ACCOUNT ADMINISTRATION • Process to request and approve accounts • How are accounts inactivated or deleted • Documentation of requests • Monitoring for non-use, change in employment status, etc. 10
  • 6. USER AUTHENTICATION & PASSWORDS • Minimum password length and composition • Periodic password changes • Multi-factor authentication • Lockouts and resets KillerInfographics.com 11 SESSION CONTROLS • Session length • Maximum inactivity • Concurrent logins 12
  • 7. CHANGE MANAGEMENT • Documented processes and policies (including emergency changes) • Segregated environment and testing • Production access Audit Objectives www.ibiblio.org/Dave/drfun.html 13 AN ICQ FOR EACH APPLICATION • Are change requests logged? • Is version control software used? • What logical environments exist? • Are all changes required to be tested? • Who is responsible for migrating changes? • Are back-out procedures required prior to implementation? • How are emergency changes communicated to business owners? 14
  • 8. TESTING CHANGE • Emergency Change • Tech Approval • Business Approval • CAB Approval • Programmed in Dev • Tested Outside Production • Testing Completed • User Testing Complete • Programmer Deployed Change • Back-out Procedures • Documentation Updated • # of Resulting Issues 15 DATA CENTER PHYSICAL SECURITY • Physical access for both individuals and equipment • Power configurations • Environmental controls and monitoring Audit Objectives 16
  • 9. ACCESS CONTROLS • Access logs - who, when, and why • Approvals and pre- approvals • Monitoring and oversight 17 POWER • Sources and configurations • Redundancy and back-up • Capacity Planning • Joint Commission 18
  • 10. ENVIRONMENT • Cooling • Humidity • Fire suppression • Water (and other wet stuff) • Raised floors 19 INTEGRATING IT INTO FINANCIAL AND OPERATIONAL AUDITS 20
  • 11. COMMON ISSUES: IT • Storage of PHI on unsecured media • CD/DVD with Medical Images • Department File Servers, Local PCs, Laptops, etc. • Inadequate Password Policy/Enforcement • Unsecured/Sharing of Clinic Workstations • Disaster Recovery • Documented Downtime Procedures • Oversight/Security of Portable Devices (e.g., iPads) 21 ADDITIONAL READING 512 pages 1.8 pounds 696 pages 3.0 pounds 2,000 pages 7.6 pounds 22
  • 12. QUESTIONS Brad Adams, CPA (615) 875-9554 brad.adams@vanderbilt.edu 23