This slidedeck from Texavi dwells on the essential tools, methods and techniques for the New-age Business Analyst. It also touches upon the methodologies, notations and software tools and applications to help with the analysis.
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Tools, methods and techniques for Newage Business Analyst - A Texavi presentation
1. The New-age, Agile Business Analysis
A Texavi Presentation
Get it right with the Tools & Methods
2. Get it right with the Tools & Methods
Agenda
• The New-age Business Analyst : Overview
• What does the New-age BA need
• Methodologies, practices & approaches
• Notations & languages used by BA
• Tools & methods for the New-age BA
• A bit about Texavi
• Summary
2
Get it right with the Tools & Methods
3. Get it right with the Tools & Methods
Agenda
The New-age Business Analyst : Overview
• What does the New-age BA need
• Methodologies, practices & approaches
• Notations & languages used by BA
• Tools & methods for the New-age BA
• A bit about Texavi
• Summary
3
Get it right with the Tools & Methods
4. Get it right with the Tools & Methods
4www.texavi.com
The New-age Business Analyst…
www.texavi.co.uk
• Is agile and lean – a „change agent‟
• Has thought-leadership
• Is a smart-thinker
• Tech-savvy professional
• Has generic knowledge, focused & specialised skills
• Possesses sound business acumen
• Has deep domain, product, business & process awareness
• Practises & advocates continuous customer/user engagement
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The New-age Business Analysis is both an art & a science
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6. Get it right with the Tools & Methods
Agenda
• The New-age Business Analyst : Overview
What does the New-age BA need
• Methodologies, practices & approaches
• Notations & languages used by BA
• Tools & methods for the New-age BA
• A bit about Texavi
• Summary
6
Get it right with the Tools & Methods
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Complete Toolkit for the New-age Business Analyst
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What does the New-age BA need
Methodologies and/or approaches
• Scrum (Product backlog and user stories)
• Use cases, activity diagrams
• Data modelling, analytics
Besides these, the following are used to a large extent in the
product/application development space:
• UCD (User-centered Design) a.k.a. User Experience
• Rational Unified Process (RUP)
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What make up the New-age BA
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Agenda
• The New-age Business Analyst : Overview
• What does the New-age BA need
Methodologies, practices & approaches
• Notations & languages used by BA
• Tools & methods for the New-age BA
• A bit about Texavi
• Summary
10
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BA-related methodologies & practices
• Systems Analysis and Design
• User stories and customer journeys
• Scrum (Agile development methodology)
• Behaviour/Test Driven Development (BDD, TDD)
• Gamification and customer-engagement
• Cognitive psychology, Consumer behaviour theory
• Market research
• Social business and social media marketing
• Innovation Games ®
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References and sources of knowledge
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Agenda
• The New-age Business Analyst : Overview
• What does the New-age BA need
• Methodologies, practices & approaches
Notations & languages used by BA
• Tools & methods for the New-age BA
• A bit about Texavi
• Summary
13
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Notations and languages used by New-age BAs
Business analysts and product managers often use the
following notations:
• UML (Unified Modeling Language)
• BPMN (Business Process Modeling Notation)
BAs use these to create and manage various artefacts:
• Models (system, logical, analysis, physical, data)
• Artefacts (architecture, system, structural, visual)
• Diagrams (use case, activity, state-transition etc.)
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Notations & languages - UML
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www.uml.org/
• UML stands for Unified Modeling Language
• UML is a specification from OMG
• Used for modeling…
o Applications – architecture, structure, behaviour
o Business processes – structure, flows, tasks
o Data – structure, model and relationships
• Current version of UML in use is version 2.0
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Notations & languages – BPMN
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• BPMN is Business Process Model and Notation
• BPMN is a graphical notation from OMG
• Used primarily for business processes…
o Steps and stages in a process
o Start-to-end flow and sequences involved
o Transfer of messages amongst the process components
• Current version of BPMN in use is version 2.4.1
www.bpmn.org/
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Popular UML modeling diagrams for BA
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Diagram Type Purpose of usage Relevance for BA
Use case Dynamic,
behavioural
Interaction b/w System &
actors
High (Most used)
Activity Dynamic,
behavioural
Interactions among diff.
components
High (Most used)
Sequence Dynamic,
behavioural
Sequence or order of flow of
events
High (Most used)
State-chart Dynamic,
behavioural
Transition of the states in a
“device”
Moderate
Package Static, structural Logical grouping of functions High (Most used)
Class Static, structural Attributes, methods of classes Low (technical)
Component Static, structural Implementation view Low (technical)
Deployment Static, structural Physical view of system Moderate
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Agenda
• The New-age Business Analyst : Overview
• What does the New-age BA need
• Methodologies, practices & approaches
• Notations & languages used by BA
Tools & methods for the New-age BA
• A bit about Texavi
• Summary
18
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Tools, methods and techniques for the NBA
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Workflow
What does it mean
• Study the current workflow and tasks
• Who does what, when, why and how
• Define the “As-Is” and propose “To-Be”
Relevant areas : BPMN
Ideal for : Business processes
Common tools : MS Visio, Workflow tools
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Workflow
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Flowcharts and activity diagrams
What does it mean
• Depict the flow of processes, activities
• Sequential, linear or hierarchical views
• Potentially using swimlanes
Relevant areas : Analysis, UML
Ideal for : Processes, activities, tasks
Common tools : MS Visio, Rational suite
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Flowchart
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Data modeling and analytics
What does it mean
• Look for meaningful insights, not just numbers
• Model the data into entities and relationships
• Present insights and analytics visually
Relevant areas : UML, Data and analytics
Ideal for : Products, Business solutions
Common tools : Rational suite, ER tools
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Data Model
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Customer/user profiles and personas
What does it mean
• Understand the primary target audiences
• Create demographic, professional & task profiles
• Create personas as design tools to help teams
Relevant areas : Market Research, User Experience
Ideal for : Products, business solutions
Common tools : Office productivity applications suite
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Personas
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User stories and customer journies
What does it mean
• User-centred way of writing requirements
• Short, simple and crispy, help in modular build-up
• Easy to manage changes, validate and test
Relevant areas : Agile methodology
Ideal for : Products, Applications, Business Solutions
Common tools : Productivity applications suite (Office)
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User stories
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Use cases and actors
What does it mean
• Capture interactions among the system & actors
• Sets the context and focus on the functional view
• Often a good starting point in the analysis process
Relevant areas : UML, Systems Analysis and Design
Ideal for : Products, Applications, Business Solutions
Common tools : MS Visio, Rational Suite, Omni Graffle
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Use case
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Wireframes and mockups
What does it mean
• Visual representation of the proposed solution(s)
• Offers options on layout, UI controls and colours
• Easy to create and change - help aid reviews
Relevant areas : UI Design, User Experience
Ideal for : Products, Applications, Business Solutions
Common tools : Omni Graffle, Balsamiq, Axure RP
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Wireframes/
Mockups
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Storyboards
What does it mean
• Blend functionality, content & visuals
• Include detailing and some design elements
• Help in understanding order/sequence of events
Relevant areas : Marketing, User Experience, Design
Ideal for : Products, Applications, Business Solutions
Common tools : Omni Graffle, Productivity applications suite
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StoryboardS
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Prototypes and demos
What does it mean
• Show-and-tell of the working product/app
• Touches upon interaction & navigation too
• Mimics the “experience” of using the product
Relevant areas : User Experience, Agile Development
Ideal for : Products, Applications, Business Solutions
Common tools : iRise, Adobe Flash, Axure RP
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Prototype/Demo
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Reports
What does it mean
• Sum up the findings, insights & recommendations
• Detailed & summary versions for read-through
• Formative and summative reports
Relevant areas : Development, Traditional analysis & design
Ideal for : Products, Applications, Business Solutions, Processes
Common tools : Productivity applications suite (Office)
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Reports
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Product roadmap/backlog
What does it mean
• Manage vision & roadmap of the product/app
• Captures functional and non-functional aspects
• Not just a bucket list, but help in prioritising too
Relevant areas : Scrum, Agile development
Ideal for : Products, Applications
Common tools : Productivity applications suite (Office)
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Product Backlog
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Software tools, products & applications for BAs
www.texavi.com www.texavi.co.ukNote: All copyrights & trademarks belong to owners
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Agenda
• The New-age Business Analyst : Overview
• What does the New-age BA need
• Methodologies, practices & approaches
• Notations & languages used by BA
• Tools & methods for the New-age BA
A bit about Texavi
• Summary
32
Get it right with the Tools & Methods
33. Get it right with the Tools & Methods
33www.texavi.com
A bit about Texavi
www.texavi.co.uk
Team Texavi comprises experienced and specialist professionals
With a combination of experienced senior team members and
junior aspirants
From business, technology, design and customer experience
areas
Well-qualified with the right educational backgrounds,
certifications and professional associations
Started with 2 people initially, we grew to a team of 10 members
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PEOPLE-centric solutions for the New-age problems
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Platforms & Technology stacks for Texavi Solutions
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Texavi Partners and Alliances
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Agenda
• The New-age Business Analyst : Overview
• What does the New-age BA need
• Methodologies, practices & approaches
• Notations & languages for BA
• Tools & methods for the New-age BA
• A bit about Texavi
Summary
37
Get it right with the Tools & Methods
38. Get it right with the Tools & Methods
38www.texavi.com
References and sources of knowledge
www.texavi.co.uk
39. Get it right with the Tools & Methods
Summary
• The New-age Business Analyst : Overview
• What does the New-age BA need
• Methodologies, practices & approaches
• Notations & languages used by BA
• Tools & methods for the New-age BA
• A bit about Texavi
39
Get it right with the Tools & Methods
40. Get it right with the Tools & Methods
Thank you!
Texavi Innovative Solutions
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