Who we have worked with and what they have said about us! For more information get in touch at www.thecustomersshoes.com

1. Previous Clients
www.thecustomersshoes.com

2. www.thecustomersshoes.com
Some of the organisations we have helped...

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What they’ve said about our programmes...
“Your input in terms of design and delivery of our customer loyalty programme was
second to none. This was evident in the delegate body langugae, feedback, involvement
and energy levels. I know the programe has made a difference to them and input was
key to unlocking this potential. I also wanted to officially recognise your support
during the design phase. Our discussions prior to the actual design phase were open,
constructive and creative. This planning stage was one of the main design factors in
securing clear objectives and developing a concept that would be appropriate to our
audience. Working effectively as a team, I believe, was also key to the success of this
project.”
BMW UK Ltd
“Thank you for making today’s management briefing session such a successful event.
The day was very well structured and together with your usual professional deliery, I
believe that we sent the participants away highly motivated to take the project forward.
It’s been a long journey to get to this point and we wouldn’t have made it without your
experience, support and patience - all of which has been much appreciated.”
Balfour Beatty WorkPlace

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What they’ve said about our
Customer Experience Innovator, Mark...
“I have been extremely impressed with Mark’s experience and skills to design and
deliver customer experience programmes. He has the ability to facilitate workshops at
any level of the organisation, whether it is top level management or customer facing
staff.”
Balfour Beatty WorkPlace
“Mark challenged at every level from the senior management team to the frontline
staff, to ensure that processes were in line with the brand promise. Mark is an expert
in his field and as such, builds programmes rooted in best practice.”
Bedordia Group PLC
“I have worked with Mark on many joint training and development programmes for
clients over many years. Mark’s great mix of qualities...totally reliable, spontaneous,
creative, challenging, detail concious, innovative, flexible, humour and empathy...make
him sound like a right smart arse...but he’s not. He’s just a great guy you can depend
upon to do a great job”.
3C Consulting

5. www.thecustomersshoes.com
Can we help you next?
If you’ve liked what you’ve read and think we maybe the right team to help put you
on the path to fantastic customer experiences then:
Give us a call on 01242 575233 or email us at info@thecustomersshoes.com
Plus you can follow us on Twitter @Customers_Shoes