SlideShare a Scribd company logo
 
Save the Children Toolkit Quest and Barriers Supporter Experiences Motivations and Values Integration: What it Means Emotions in Decision-making Influencing and Social Psychology Opportunities Influencing and Social Psychology Planning Tools
Table Talk
Integrating Fundraising and Campaigning ,[object Object],[object Object],[object Object]
We are changing
And our supporters are changing Valley of Death! Dorothy Donor Susan Supporter
Integration: Why do it? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What Integration offers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Transformational connection Low value High value Single product Multi products Transaction Relationship Aware Emotionally engaged Project responsive Brand loyal Supporter Ambassador Uninformed Informed Sceptical Trusting Activity Experience Moment Memory
 
What Integration looks like ,[object Object],[object Object],[object Object],[object Object],[object Object]
What Integration requires ,[object Object],[object Object],[object Object],[object Object],[object Object]
But it’s difficult Definition of value Supporter insight Managing data Ownership / responsibilities Supporter vision Supporter care strategy Integration with branches Communication strategies Shared objectives Consistent procedures Leadership Change management Organisational mindset Evaluation Integrated communications
We think these are important
Does it work?  ,[object Object],[object Object],[object Object],[object Object],[object Object]

More Related Content

What's hot

fed by 5 final presentation
fed by 5 final presentationfed by 5 final presentation
fed by 5 final presentationredmondke
 
Changing Corporate Perspectives: Workplace Volunteer Programs - June 2015 BPN...
Changing Corporate Perspectives: Workplace Volunteer Programs - June 2015 BPN...Changing Corporate Perspectives: Workplace Volunteer Programs - June 2015 BPN...
Changing Corporate Perspectives: Workplace Volunteer Programs - June 2015 BPN...VolunteerMatch
 
Intentional Influence
Intentional InfluenceIntentional Influence
Intentional InfluenceDan Griffiths
 
Comms as a strategic driver
Comms as a strategic driverComms as a strategic driver
Comms as a strategic driverCharityComms
 
Scamardo.monday.intentional leadership is the best legacy
Scamardo.monday.intentional leadership is the best legacyScamardo.monday.intentional leadership is the best legacy
Scamardo.monday.intentional leadership is the best legacynado-web
 
Donor Retention Education w/ Amy Sermersheim
Donor Retention Education w/ Amy SermersheimDonor Retention Education w/ Amy Sermersheim
Donor Retention Education w/ Amy SermersheimBloomerang
 
Final 140109 volunteer management c380 - duckworth
Final   140109 volunteer management c380 - duckworthFinal   140109 volunteer management c380 - duckworth
Final 140109 volunteer management c380 - duckworthHolly Duckworth
 
Wild Apricot Expert Webinar: How Top Nonprofits Get Volunteers to Sustain The...
Wild Apricot Expert Webinar: How Top Nonprofits Get Volunteers to Sustain The...Wild Apricot Expert Webinar: How Top Nonprofits Get Volunteers to Sustain The...
Wild Apricot Expert Webinar: How Top Nonprofits Get Volunteers to Sustain The...Donald Cowper
 
Cultivation And Solictation For Citizens Schools 1 28 2009
Cultivation And Solictation For Citizens Schools 1 28 2009Cultivation And Solictation For Citizens Schools 1 28 2009
Cultivation And Solictation For Citizens Schools 1 28 2009Hillel Korin
 
What is leadership
What is leadershipWhat is leadership
What is leadershipD Henjyoji
 
The 9 Circles of Employee Engagement Hell
The 9 Circles of Employee Engagement Hell The 9 Circles of Employee Engagement Hell
The 9 Circles of Employee Engagement Hell Globoforce
 
Behav science deck
Behav science deckBehav science deck
Behav science deckDonorVoice
 
Sqeezing Blood From A Turnip: Fundraising in Tough Times
Sqeezing Blood From A Turnip: Fundraising in Tough TimesSqeezing Blood From A Turnip: Fundraising in Tough Times
Sqeezing Blood From A Turnip: Fundraising in Tough TimesRobert Croft
 
Why Treating Colleagues Like Customers Makes Sense | SoGoSurvey
Why Treating Colleagues Like Customers Makes Sense | SoGoSurveyWhy Treating Colleagues Like Customers Makes Sense | SoGoSurvey
Why Treating Colleagues Like Customers Makes Sense | SoGoSurveySogolytics
 
PRSI Int PR Conf 2011 - Day 2 - Stakeholders management mapping and analysis...
PRSI Int PR Conf 2011 - Day 2  - Stakeholders management mapping and analysis...PRSI Int PR Conf 2011 - Day 2  - Stakeholders management mapping and analysis...
PRSI Int PR Conf 2011 - Day 2 - Stakeholders management mapping and analysis...PR Society of Indonesia
 
Mystique of Moves Management CASE_2010
Mystique of Moves Management CASE_2010Mystique of Moves Management CASE_2010
Mystique of Moves Management CASE_2010Abila
 
Melissa A Johnson Professional Reference_Microsoft
Melissa A Johnson  Professional Reference_MicrosoftMelissa A Johnson  Professional Reference_Microsoft
Melissa A Johnson Professional Reference_MicrosoftMelissa Johnson
 
Sample Presentation 1
Sample Presentation 1Sample Presentation 1
Sample Presentation 1Mark W. Jones
 
Stakeholder Engagement Platform
Stakeholder Engagement PlatformStakeholder Engagement Platform
Stakeholder Engagement PlatformOptimice
 

What's hot (20)

fed by 5 final presentation
fed by 5 final presentationfed by 5 final presentation
fed by 5 final presentation
 
Changing Corporate Perspectives: Workplace Volunteer Programs - June 2015 BPN...
Changing Corporate Perspectives: Workplace Volunteer Programs - June 2015 BPN...Changing Corporate Perspectives: Workplace Volunteer Programs - June 2015 BPN...
Changing Corporate Perspectives: Workplace Volunteer Programs - June 2015 BPN...
 
Intentional Influence
Intentional InfluenceIntentional Influence
Intentional Influence
 
Comms as a strategic driver
Comms as a strategic driverComms as a strategic driver
Comms as a strategic driver
 
Scamardo.monday.intentional leadership is the best legacy
Scamardo.monday.intentional leadership is the best legacyScamardo.monday.intentional leadership is the best legacy
Scamardo.monday.intentional leadership is the best legacy
 
Donor Retention Education w/ Amy Sermersheim
Donor Retention Education w/ Amy SermersheimDonor Retention Education w/ Amy Sermersheim
Donor Retention Education w/ Amy Sermersheim
 
Building a Referral Network
Building a Referral NetworkBuilding a Referral Network
Building a Referral Network
 
Final 140109 volunteer management c380 - duckworth
Final   140109 volunteer management c380 - duckworthFinal   140109 volunteer management c380 - duckworth
Final 140109 volunteer management c380 - duckworth
 
Wild Apricot Expert Webinar: How Top Nonprofits Get Volunteers to Sustain The...
Wild Apricot Expert Webinar: How Top Nonprofits Get Volunteers to Sustain The...Wild Apricot Expert Webinar: How Top Nonprofits Get Volunteers to Sustain The...
Wild Apricot Expert Webinar: How Top Nonprofits Get Volunteers to Sustain The...
 
Cultivation And Solictation For Citizens Schools 1 28 2009
Cultivation And Solictation For Citizens Schools 1 28 2009Cultivation And Solictation For Citizens Schools 1 28 2009
Cultivation And Solictation For Citizens Schools 1 28 2009
 
What is leadership
What is leadershipWhat is leadership
What is leadership
 
The 9 Circles of Employee Engagement Hell
The 9 Circles of Employee Engagement Hell The 9 Circles of Employee Engagement Hell
The 9 Circles of Employee Engagement Hell
 
Behav science deck
Behav science deckBehav science deck
Behav science deck
 
Sqeezing Blood From A Turnip: Fundraising in Tough Times
Sqeezing Blood From A Turnip: Fundraising in Tough TimesSqeezing Blood From A Turnip: Fundraising in Tough Times
Sqeezing Blood From A Turnip: Fundraising in Tough Times
 
Why Treating Colleagues Like Customers Makes Sense | SoGoSurvey
Why Treating Colleagues Like Customers Makes Sense | SoGoSurveyWhy Treating Colleagues Like Customers Makes Sense | SoGoSurvey
Why Treating Colleagues Like Customers Makes Sense | SoGoSurvey
 
PRSI Int PR Conf 2011 - Day 2 - Stakeholders management mapping and analysis...
PRSI Int PR Conf 2011 - Day 2  - Stakeholders management mapping and analysis...PRSI Int PR Conf 2011 - Day 2  - Stakeholders management mapping and analysis...
PRSI Int PR Conf 2011 - Day 2 - Stakeholders management mapping and analysis...
 
Mystique of Moves Management CASE_2010
Mystique of Moves Management CASE_2010Mystique of Moves Management CASE_2010
Mystique of Moves Management CASE_2010
 
Melissa A Johnson Professional Reference_Microsoft
Melissa A Johnson  Professional Reference_MicrosoftMelissa A Johnson  Professional Reference_Microsoft
Melissa A Johnson Professional Reference_Microsoft
 
Sample Presentation 1
Sample Presentation 1Sample Presentation 1
Sample Presentation 1
 
Stakeholder Engagement Platform
Stakeholder Engagement PlatformStakeholder Engagement Platform
Stakeholder Engagement Platform
 

Similar to Integration afternoon 1 intro 6 july 2010

Creating a Philanthropic Advancement Culture
Creating a Philanthropic Advancement CultureCreating a Philanthropic Advancement Culture
Creating a Philanthropic Advancement CultureDave Eitland
 
Newsletter Is Dead Melbourne
Newsletter Is Dead MelbourneNewsletter Is Dead Melbourne
Newsletter Is Dead MelbourneSean Triner
 
Donor Retention Presentation Dubois County Community Foundation
Donor Retention Presentation Dubois County Community FoundationDonor Retention Presentation Dubois County Community Foundation
Donor Retention Presentation Dubois County Community FoundationBloomerang
 
Cappca On Power Point
Cappca On Power PointCappca On Power Point
Cappca On Power Pointemanz3
 
Public Policy Advocacy For Social Change[1]
Public  Policy  Advocacy For  Social  Change[1]Public  Policy  Advocacy For  Social  Change[1]
Public Policy Advocacy For Social Change[1]emanz3
 
The Psychology Of Volunteering Author
The Psychology Of Volunteering   AuthorThe Psychology Of Volunteering   Author
The Psychology Of Volunteering Authorpamelapage
 
Segmenting Major Donors Versus Planned Givers
Segmenting Major Donors Versus Planned GiversSegmenting Major Donors Versus Planned Givers
Segmenting Major Donors Versus Planned GiversJim Friend
 
Donor Cultivation in theory and practice
Donor Cultivation in theory and practiceDonor Cultivation in theory and practice
Donor Cultivation in theory and practiceGiving Centre
 
Real Conversations With Major Donors
Real Conversations With Major DonorsReal Conversations With Major Donors
Real Conversations With Major DonorsBloomerang
 
Love Out Loud
Love Out LoudLove Out Loud
Love Out Loudwasitawit
 
Managing Major Gifts Using Moves Management
Managing Major Gifts Using Moves ManagementManaging Major Gifts Using Moves Management
Managing Major Gifts Using Moves Management4Good.org
 
A Scientist in Your Communications Department
A Scientist in Your Communications DepartmentA Scientist in Your Communications Department
A Scientist in Your Communications DepartmentJono Smith
 
Volunteerism Conference 2012
Volunteerism Conference 2012Volunteerism Conference 2012
Volunteerism Conference 2012Edric Ho
 
Atidenu Transprency webinar
Atidenu Transprency webinarAtidenu Transprency webinar
Atidenu Transprency webinarLisa Colton
 
Recruiting and Building a Strong and Effective Board
Recruiting and Building a Strong and Effective BoardRecruiting and Building a Strong and Effective Board
Recruiting and Building a Strong and Effective BoardBloomerang
 
9 ways nonprofits can connect with supporters and understand why they give
9 ways nonprofits can connect with supporters and understand why they give9 ways nonprofits can connect with supporters and understand why they give
9 ways nonprofits can connect with supporters and understand why they givedlvr.it
 
Fundraising and Board Engagement: Mission, Donors, Then the World!
Fundraising and Board Engagement: Mission, Donors, Then the World!Fundraising and Board Engagement: Mission, Donors, Then the World!
Fundraising and Board Engagement: Mission, Donors, Then the World!Greenlights
 

Similar to Integration afternoon 1 intro 6 july 2010 (20)

Creating a Philanthropic Advancement Culture
Creating a Philanthropic Advancement CultureCreating a Philanthropic Advancement Culture
Creating a Philanthropic Advancement Culture
 
Newsletter Is Dead Melbourne
Newsletter Is Dead MelbourneNewsletter Is Dead Melbourne
Newsletter Is Dead Melbourne
 
Data Driven Advancement
Data Driven AdvancementData Driven Advancement
Data Driven Advancement
 
Donor Retention Presentation Dubois County Community Foundation
Donor Retention Presentation Dubois County Community FoundationDonor Retention Presentation Dubois County Community Foundation
Donor Retention Presentation Dubois County Community Foundation
 
Cappca On Power Point
Cappca On Power PointCappca On Power Point
Cappca On Power Point
 
Public Policy Advocacy For Social Change[1]
Public  Policy  Advocacy For  Social  Change[1]Public  Policy  Advocacy For  Social  Change[1]
Public Policy Advocacy For Social Change[1]
 
The Psychology Of Volunteering Author
The Psychology Of Volunteering   AuthorThe Psychology Of Volunteering   Author
The Psychology Of Volunteering Author
 
Segmenting Major Donors Versus Planned Givers
Segmenting Major Donors Versus Planned GiversSegmenting Major Donors Versus Planned Givers
Segmenting Major Donors Versus Planned Givers
 
Donor Cultivation in theory and practice
Donor Cultivation in theory and practiceDonor Cultivation in theory and practice
Donor Cultivation in theory and practice
 
Sept resource development meeting
Sept resource development meetingSept resource development meeting
Sept resource development meeting
 
Political Volunteers
Political VolunteersPolitical Volunteers
Political Volunteers
 
Real Conversations With Major Donors
Real Conversations With Major DonorsReal Conversations With Major Donors
Real Conversations With Major Donors
 
Love Out Loud
Love Out LoudLove Out Loud
Love Out Loud
 
Managing Major Gifts Using Moves Management
Managing Major Gifts Using Moves ManagementManaging Major Gifts Using Moves Management
Managing Major Gifts Using Moves Management
 
A Scientist in Your Communications Department
A Scientist in Your Communications DepartmentA Scientist in Your Communications Department
A Scientist in Your Communications Department
 
Volunteerism Conference 2012
Volunteerism Conference 2012Volunteerism Conference 2012
Volunteerism Conference 2012
 
Atidenu Transprency webinar
Atidenu Transprency webinarAtidenu Transprency webinar
Atidenu Transprency webinar
 
Recruiting and Building a Strong and Effective Board
Recruiting and Building a Strong and Effective BoardRecruiting and Building a Strong and Effective Board
Recruiting and Building a Strong and Effective Board
 
9 ways nonprofits can connect with supporters and understand why they give
9 ways nonprofits can connect with supporters and understand why they give9 ways nonprofits can connect with supporters and understand why they give
9 ways nonprofits can connect with supporters and understand why they give
 
Fundraising and Board Engagement: Mission, Donors, Then the World!
Fundraising and Board Engagement: Mission, Donors, Then the World!Fundraising and Board Engagement: Mission, Donors, Then the World!
Fundraising and Board Engagement: Mission, Donors, Then the World!
 

More from GOOD Agency

Good Bites on Christmas Appeals, July 2013
Good Bites on Christmas Appeals, July 2013Good Bites on Christmas Appeals, July 2013
Good Bites on Christmas Appeals, July 2013GOOD Agency
 
Dan Dufour at Good Bites...on branding inside out
Dan Dufour at Good Bites...on branding inside outDan Dufour at Good Bites...on branding inside out
Dan Dufour at Good Bites...on branding inside outGOOD Agency
 
Cancer Research UK Race for Life at Good Bites...on branding inside out
Cancer Research UK Race for Life at Good Bites...on branding inside outCancer Research UK Race for Life at Good Bites...on branding inside out
Cancer Research UK Race for Life at Good Bites...on branding inside outGOOD Agency
 
Annie Moreton, Head of Individual Giving at Save the Children: Good Bites Big...
Annie Moreton, Head of Individual Giving at Save the Children: Good Bites Big...Annie Moreton, Head of Individual Giving at Save the Children: Good Bites Big...
Annie Moreton, Head of Individual Giving at Save the Children: Good Bites Big...GOOD Agency
 
Craig Linton, Head of Fundraising at RLSM: Good Bites Big Appeals
Craig Linton, Head of Fundraising at RLSM: Good Bites Big AppealsCraig Linton, Head of Fundraising at RLSM: Good Bites Big Appeals
Craig Linton, Head of Fundraising at RLSM: Good Bites Big AppealsGOOD Agency
 
Matthew Sherrington, Strategy Director at The Good Agency: Good Bites Big App...
Matthew Sherrington, Strategy Director at The Good Agency: Good Bites Big App...Matthew Sherrington, Strategy Director at The Good Agency: Good Bites Big App...
Matthew Sherrington, Strategy Director at The Good Agency: Good Bites Big App...GOOD Agency
 
Putting supporters back in charge
Putting supporters back in chargePutting supporters back in charge
Putting supporters back in chargeGOOD Agency
 
Growing your appeal, Debbie West at the IoF National Convention 2012
Growing your appeal, Debbie West at the IoF National Convention 2012Growing your appeal, Debbie West at the IoF National Convention 2012
Growing your appeal, Debbie West at the IoF National Convention 2012GOOD Agency
 
CharityComms_SocialMediaConference 2012 - Getting heard in an ever louder wor...
CharityComms_SocialMediaConference 2012 - Getting heard in an ever louder wor...CharityComms_SocialMediaConference 2012 - Getting heard in an ever louder wor...
CharityComms_SocialMediaConference 2012 - Getting heard in an ever louder wor...GOOD Agency
 
People power2012 duaneraymond_hypev_suseful
People power2012 duaneraymond_hypev_susefulPeople power2012 duaneraymond_hypev_suseful
People power2012 duaneraymond_hypev_susefulGOOD Agency
 
People power2012 matthewsmerdon_speakingtruthtopower
People power2012 matthewsmerdon_speakingtruthtopowerPeople power2012 matthewsmerdon_speakingtruthtopower
People power2012 matthewsmerdon_speakingtruthtopowerGOOD Agency
 
People power2012 justinepannett_puppypower
People power2012 justinepannett_puppypowerPeople power2012 justinepannett_puppypower
People power2012 justinepannett_puppypowerGOOD Agency
 
Is social giving fundraising's "Third Way"?_SocialMediaWeek_13_02_12
Is social giving fundraising's "Third Way"?_SocialMediaWeek_13_02_12Is social giving fundraising's "Third Way"?_SocialMediaWeek_13_02_12
Is social giving fundraising's "Third Way"?_SocialMediaWeek_13_02_12GOOD Agency
 
Good Bites...on brand and fundraising 21_10_2011: Mind Case Study
Good Bites...on brand and fundraising 21_10_2011: Mind Case StudyGood Bites...on brand and fundraising 21_10_2011: Mind Case Study
Good Bites...on brand and fundraising 21_10_2011: Mind Case StudyGOOD Agency
 
Good Bites...on brand and fundraising 21_10_2011: Ruth Richards presentation
Good Bites...on brand and fundraising 21_10_2011: Ruth Richards presentationGood Bites...on brand and fundraising 21_10_2011: Ruth Richards presentation
Good Bites...on brand and fundraising 21_10_2011: Ruth Richards presentationGOOD Agency
 
Good Bites...on brand and fundraising 21_10_2011: Dan Dufour and Debbie Clark...
Good Bites...on brand and fundraising 21_10_2011: Dan Dufour and Debbie Clark...Good Bites...on brand and fundraising 21_10_2011: Dan Dufour and Debbie Clark...
Good Bites...on brand and fundraising 21_10_2011: Dan Dufour and Debbie Clark...GOOD Agency
 
Good Bites...on legacies 14_09_2011: Rob Cope presentation
Good Bites...on legacies 14_09_2011: Rob Cope presentationGood Bites...on legacies 14_09_2011: Rob Cope presentation
Good Bites...on legacies 14_09_2011: Rob Cope presentationGOOD Agency
 
Good bites...on digital 07_05_2011
Good bites...on digital 07_05_2011Good bites...on digital 07_05_2011
Good bites...on digital 07_05_2011GOOD Agency
 
Increasing income through brand and communications_Kleinwort Benson event_16_...
Increasing income through brand and communications_Kleinwort Benson event_16_...Increasing income through brand and communications_Kleinwort Benson event_16_...
Increasing income through brand and communications_Kleinwort Benson event_16_...GOOD Agency
 
Good bites on_integration_final
Good bites on_integration_finalGood bites on_integration_final
Good bites on_integration_finalGOOD Agency
 

More from GOOD Agency (20)

Good Bites on Christmas Appeals, July 2013
Good Bites on Christmas Appeals, July 2013Good Bites on Christmas Appeals, July 2013
Good Bites on Christmas Appeals, July 2013
 
Dan Dufour at Good Bites...on branding inside out
Dan Dufour at Good Bites...on branding inside outDan Dufour at Good Bites...on branding inside out
Dan Dufour at Good Bites...on branding inside out
 
Cancer Research UK Race for Life at Good Bites...on branding inside out
Cancer Research UK Race for Life at Good Bites...on branding inside outCancer Research UK Race for Life at Good Bites...on branding inside out
Cancer Research UK Race for Life at Good Bites...on branding inside out
 
Annie Moreton, Head of Individual Giving at Save the Children: Good Bites Big...
Annie Moreton, Head of Individual Giving at Save the Children: Good Bites Big...Annie Moreton, Head of Individual Giving at Save the Children: Good Bites Big...
Annie Moreton, Head of Individual Giving at Save the Children: Good Bites Big...
 
Craig Linton, Head of Fundraising at RLSM: Good Bites Big Appeals
Craig Linton, Head of Fundraising at RLSM: Good Bites Big AppealsCraig Linton, Head of Fundraising at RLSM: Good Bites Big Appeals
Craig Linton, Head of Fundraising at RLSM: Good Bites Big Appeals
 
Matthew Sherrington, Strategy Director at The Good Agency: Good Bites Big App...
Matthew Sherrington, Strategy Director at The Good Agency: Good Bites Big App...Matthew Sherrington, Strategy Director at The Good Agency: Good Bites Big App...
Matthew Sherrington, Strategy Director at The Good Agency: Good Bites Big App...
 
Putting supporters back in charge
Putting supporters back in chargePutting supporters back in charge
Putting supporters back in charge
 
Growing your appeal, Debbie West at the IoF National Convention 2012
Growing your appeal, Debbie West at the IoF National Convention 2012Growing your appeal, Debbie West at the IoF National Convention 2012
Growing your appeal, Debbie West at the IoF National Convention 2012
 
CharityComms_SocialMediaConference 2012 - Getting heard in an ever louder wor...
CharityComms_SocialMediaConference 2012 - Getting heard in an ever louder wor...CharityComms_SocialMediaConference 2012 - Getting heard in an ever louder wor...
CharityComms_SocialMediaConference 2012 - Getting heard in an ever louder wor...
 
People power2012 duaneraymond_hypev_suseful
People power2012 duaneraymond_hypev_susefulPeople power2012 duaneraymond_hypev_suseful
People power2012 duaneraymond_hypev_suseful
 
People power2012 matthewsmerdon_speakingtruthtopower
People power2012 matthewsmerdon_speakingtruthtopowerPeople power2012 matthewsmerdon_speakingtruthtopower
People power2012 matthewsmerdon_speakingtruthtopower
 
People power2012 justinepannett_puppypower
People power2012 justinepannett_puppypowerPeople power2012 justinepannett_puppypower
People power2012 justinepannett_puppypower
 
Is social giving fundraising's "Third Way"?_SocialMediaWeek_13_02_12
Is social giving fundraising's "Third Way"?_SocialMediaWeek_13_02_12Is social giving fundraising's "Third Way"?_SocialMediaWeek_13_02_12
Is social giving fundraising's "Third Way"?_SocialMediaWeek_13_02_12
 
Good Bites...on brand and fundraising 21_10_2011: Mind Case Study
Good Bites...on brand and fundraising 21_10_2011: Mind Case StudyGood Bites...on brand and fundraising 21_10_2011: Mind Case Study
Good Bites...on brand and fundraising 21_10_2011: Mind Case Study
 
Good Bites...on brand and fundraising 21_10_2011: Ruth Richards presentation
Good Bites...on brand and fundraising 21_10_2011: Ruth Richards presentationGood Bites...on brand and fundraising 21_10_2011: Ruth Richards presentation
Good Bites...on brand and fundraising 21_10_2011: Ruth Richards presentation
 
Good Bites...on brand and fundraising 21_10_2011: Dan Dufour and Debbie Clark...
Good Bites...on brand and fundraising 21_10_2011: Dan Dufour and Debbie Clark...Good Bites...on brand and fundraising 21_10_2011: Dan Dufour and Debbie Clark...
Good Bites...on brand and fundraising 21_10_2011: Dan Dufour and Debbie Clark...
 
Good Bites...on legacies 14_09_2011: Rob Cope presentation
Good Bites...on legacies 14_09_2011: Rob Cope presentationGood Bites...on legacies 14_09_2011: Rob Cope presentation
Good Bites...on legacies 14_09_2011: Rob Cope presentation
 
Good bites...on digital 07_05_2011
Good bites...on digital 07_05_2011Good bites...on digital 07_05_2011
Good bites...on digital 07_05_2011
 
Increasing income through brand and communications_Kleinwort Benson event_16_...
Increasing income through brand and communications_Kleinwort Benson event_16_...Increasing income through brand and communications_Kleinwort Benson event_16_...
Increasing income through brand and communications_Kleinwort Benson event_16_...
 
Good bites on_integration_final
Good bites on_integration_finalGood bites on_integration_final
Good bites on_integration_final
 

Recently uploaded

ppt your views.ppt your views of your college in your eyes
ppt your views.ppt your views of your college in your eyesppt your views.ppt your views of your college in your eyes
ppt your views.ppt your views of your college in your eyesashishpaul799
 
The impact of social media on mental health and well-being has been a topic o...
The impact of social media on mental health and well-being has been a topic o...The impact of social media on mental health and well-being has been a topic o...
The impact of social media on mental health and well-being has been a topic o...sanghavirahi2
 
The Benefits and Challenges of Open Educational Resources
The Benefits and Challenges of Open Educational ResourcesThe Benefits and Challenges of Open Educational Resources
The Benefits and Challenges of Open Educational Resourcesaileywriter
 
The basics of sentences session 4pptx.pptx
The basics of sentences session 4pptx.pptxThe basics of sentences session 4pptx.pptx
The basics of sentences session 4pptx.pptxheathfieldcps1
 
Sha'Carri Richardson Presentation 202345
Sha'Carri Richardson Presentation 202345Sha'Carri Richardson Presentation 202345
Sha'Carri Richardson Presentation 202345beazzy04
 
Matatag-Curriculum and the 21st Century Skills Presentation.pptx
Matatag-Curriculum and the 21st Century Skills Presentation.pptxMatatag-Curriculum and the 21st Century Skills Presentation.pptx
Matatag-Curriculum and the 21st Century Skills Presentation.pptxJenilouCasareno
 
How to Split Bills in the Odoo 17 POS Module
How to Split Bills in the Odoo 17 POS ModuleHow to Split Bills in the Odoo 17 POS Module
How to Split Bills in the Odoo 17 POS ModuleCeline George
 
Instructions for Submissions thorugh G- Classroom.pptx
Instructions for Submissions thorugh G- Classroom.pptxInstructions for Submissions thorugh G- Classroom.pptx
Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
 
[GDSC YCCE] Build with AI Online Presentation
[GDSC YCCE] Build with AI Online Presentation[GDSC YCCE] Build with AI Online Presentation
[GDSC YCCE] Build with AI Online PresentationGDSCYCCE
 
How to the fix Attribute Error in odoo 17
How to the fix Attribute Error in odoo 17How to the fix Attribute Error in odoo 17
How to the fix Attribute Error in odoo 17Celine George
 
Advances in production technology of Grapes.pdf
Advances in production technology of Grapes.pdfAdvances in production technology of Grapes.pdf
Advances in production technology of Grapes.pdfDr. M. Kumaresan Hort.
 
Danh sách HSG Bộ môn cấp trường - Cấp THPT.pdf
Danh sách HSG Bộ môn cấp trường - Cấp THPT.pdfDanh sách HSG Bộ môn cấp trường - Cấp THPT.pdf
Danh sách HSG Bộ môn cấp trường - Cấp THPT.pdfQucHHunhnh
 
How to Manage Notification Preferences in the Odoo 17
How to Manage Notification Preferences in the Odoo 17How to Manage Notification Preferences in the Odoo 17
How to Manage Notification Preferences in the Odoo 17Celine George
 
INU_CAPSTONEDESIGN_비밀번호486_업로드용 발표자료.pdf
INU_CAPSTONEDESIGN_비밀번호486_업로드용 발표자료.pdfINU_CAPSTONEDESIGN_비밀번호486_업로드용 발표자료.pdf
INU_CAPSTONEDESIGN_비밀번호486_업로드용 발표자료.pdfbu07226
 
Gyanartha SciBizTech Quiz slideshare.pptx
Gyanartha SciBizTech Quiz slideshare.pptxGyanartha SciBizTech Quiz slideshare.pptx
Gyanartha SciBizTech Quiz slideshare.pptxShibin Azad
 
Basic phrases for greeting and assisting costumers
Basic phrases for greeting and assisting costumersBasic phrases for greeting and assisting costumers
Basic phrases for greeting and assisting costumersPedroFerreira53928
 
PART A. Introduction to Costumer Service
PART A. Introduction to Costumer ServicePART A. Introduction to Costumer Service
PART A. Introduction to Costumer ServicePedroFerreira53928
 
Industrial Training Report- AKTU Industrial Training Report
Industrial Training Report- AKTU Industrial Training ReportIndustrial Training Report- AKTU Industrial Training Report
Industrial Training Report- AKTU Industrial Training ReportAvinash Rai
 

Recently uploaded (20)

ppt your views.ppt your views of your college in your eyes
ppt your views.ppt your views of your college in your eyesppt your views.ppt your views of your college in your eyes
ppt your views.ppt your views of your college in your eyes
 
The impact of social media on mental health and well-being has been a topic o...
The impact of social media on mental health and well-being has been a topic o...The impact of social media on mental health and well-being has been a topic o...
The impact of social media on mental health and well-being has been a topic o...
 
The Benefits and Challenges of Open Educational Resources
The Benefits and Challenges of Open Educational ResourcesThe Benefits and Challenges of Open Educational Resources
The Benefits and Challenges of Open Educational Resources
 
The basics of sentences session 4pptx.pptx
The basics of sentences session 4pptx.pptxThe basics of sentences session 4pptx.pptx
The basics of sentences session 4pptx.pptx
 
Operations Management - Book1.p - Dr. Abdulfatah A. Salem
Operations Management - Book1.p  - Dr. Abdulfatah A. SalemOperations Management - Book1.p  - Dr. Abdulfatah A. Salem
Operations Management - Book1.p - Dr. Abdulfatah A. Salem
 
Sha'Carri Richardson Presentation 202345
Sha'Carri Richardson Presentation 202345Sha'Carri Richardson Presentation 202345
Sha'Carri Richardson Presentation 202345
 
Matatag-Curriculum and the 21st Century Skills Presentation.pptx
Matatag-Curriculum and the 21st Century Skills Presentation.pptxMatatag-Curriculum and the 21st Century Skills Presentation.pptx
Matatag-Curriculum and the 21st Century Skills Presentation.pptx
 
How to Split Bills in the Odoo 17 POS Module
How to Split Bills in the Odoo 17 POS ModuleHow to Split Bills in the Odoo 17 POS Module
How to Split Bills in the Odoo 17 POS Module
 
Instructions for Submissions thorugh G- Classroom.pptx
Instructions for Submissions thorugh G- Classroom.pptxInstructions for Submissions thorugh G- Classroom.pptx
Instructions for Submissions thorugh G- Classroom.pptx
 
[GDSC YCCE] Build with AI Online Presentation
[GDSC YCCE] Build with AI Online Presentation[GDSC YCCE] Build with AI Online Presentation
[GDSC YCCE] Build with AI Online Presentation
 
How to the fix Attribute Error in odoo 17
How to the fix Attribute Error in odoo 17How to the fix Attribute Error in odoo 17
How to the fix Attribute Error in odoo 17
 
B.ed spl. HI pdusu exam paper-2023-24.pdf
B.ed spl. HI pdusu exam paper-2023-24.pdfB.ed spl. HI pdusu exam paper-2023-24.pdf
B.ed spl. HI pdusu exam paper-2023-24.pdf
 
Advances in production technology of Grapes.pdf
Advances in production technology of Grapes.pdfAdvances in production technology of Grapes.pdf
Advances in production technology of Grapes.pdf
 
Danh sách HSG Bộ môn cấp trường - Cấp THPT.pdf
Danh sách HSG Bộ môn cấp trường - Cấp THPT.pdfDanh sách HSG Bộ môn cấp trường - Cấp THPT.pdf
Danh sách HSG Bộ môn cấp trường - Cấp THPT.pdf
 
How to Manage Notification Preferences in the Odoo 17
How to Manage Notification Preferences in the Odoo 17How to Manage Notification Preferences in the Odoo 17
How to Manage Notification Preferences in the Odoo 17
 
INU_CAPSTONEDESIGN_비밀번호486_업로드용 발표자료.pdf
INU_CAPSTONEDESIGN_비밀번호486_업로드용 발표자료.pdfINU_CAPSTONEDESIGN_비밀번호486_업로드용 발표자료.pdf
INU_CAPSTONEDESIGN_비밀번호486_업로드용 발표자료.pdf
 
Gyanartha SciBizTech Quiz slideshare.pptx
Gyanartha SciBizTech Quiz slideshare.pptxGyanartha SciBizTech Quiz slideshare.pptx
Gyanartha SciBizTech Quiz slideshare.pptx
 
Basic phrases for greeting and assisting costumers
Basic phrases for greeting and assisting costumersBasic phrases for greeting and assisting costumers
Basic phrases for greeting and assisting costumers
 
PART A. Introduction to Costumer Service
PART A. Introduction to Costumer ServicePART A. Introduction to Costumer Service
PART A. Introduction to Costumer Service
 
Industrial Training Report- AKTU Industrial Training Report
Industrial Training Report- AKTU Industrial Training ReportIndustrial Training Report- AKTU Industrial Training Report
Industrial Training Report- AKTU Industrial Training Report
 

Integration afternoon 1 intro 6 july 2010

  • 1.  
  • 2. Save the Children Toolkit Quest and Barriers Supporter Experiences Motivations and Values Integration: What it Means Emotions in Decision-making Influencing and Social Psychology Opportunities Influencing and Social Psychology Planning Tools
  • 4.
  • 6. And our supporters are changing Valley of Death! Dorothy Donor Susan Supporter
  • 7.
  • 8.
  • 9. Transformational connection Low value High value Single product Multi products Transaction Relationship Aware Emotionally engaged Project responsive Brand loyal Supporter Ambassador Uninformed Informed Sceptical Trusting Activity Experience Moment Memory
  • 10.  
  • 11.
  • 12.
  • 13. But it’s difficult Definition of value Supporter insight Managing data Ownership / responsibilities Supporter vision Supporter care strategy Integration with branches Communication strategies Shared objectives Consistent procedures Leadership Change management Organisational mindset Evaluation Integrated communications
  • 14. We think these are important
  • 15.

Editor's Notes

  1. Brand re-positioning – inside –out. Have to take existing supporters with you. BUT BRAND INTEGRITY Fundraising goals – not just integrated marketing, but organisational focus Supporter acquisition – lead-generation on the back of campaigns, emergencies Public support to leverage advocacy – “we have the numbers behind us” Consumer/public pressure on specific targets – petitions etc Supporter involvement – building your base. “capacity building your movement”
  2. Brand re-positioning – inside –out. Have to take existing supporters with you. BUT BRAND INTEGRITY Fundraising goals – not just integrated marketing, but organisational focus Supporter acquisition – lead-generation on the back of campaigns, emergencies Public support to leverage advocacy – “we have the numbers behind us” Consumer/public pressure on specific targets – petitions etc Supporter involvement – building your base. “capacity building your movement”
  3. And more: Outside – inside Passive – active Watching – involved Detached - belonging
  4. If you’re not pulling together, you’re pulling apart.
  5. Article of Faith! Intuition in need of justification. Cause and Effect? No, who is testing whole streams to prove it? But definitely building True Fans.
  6. Does it work? What’s your measure!