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Dear Readers
“If the only prayer you said in your
whole life was, ‘thank you,’ that
would suffice.” – Meister Eckhart
Why are we miser in saying
THANK YOU?
How would our relationships change
if we say THANK YOU to people
around us?
Does THANK YOU matter if we say it
every time to someone who holds
the lift for us, serves us tea in the
office or extends us acts of daily
service?
How would the world around us
change if we go out every day to
catch people doing things right and
say THANK YOU to them?
Do we need to wait for something
big to happen to say THANK YOU?
Time to LET GO the complaining self
and create the COMPLIMENTING
SELF!
whY not!
Cheers,
Rajiv Khurana
Editor
rajiv@rajivkhurana.com
9810211256.
#1
GRATITTUDE 2
How Gratitude Can
Change Your Life
3-6
A Message by George
Carlin
7-8
Thank You 9
Gratitude quotes 10
In this issue…
YWindow for action
loving professionals
1
#26 May 1, 2014
Coaching Learning Advancing Sharpening Smartening ©
Advt. Pages 11-12
YWindow for action
loving professionals
2
#26 May 1, 2014
G
R
A
T
I
T
Give appreciation
U
E
D
Regularly find reasons to
say THANK YOU
Accept people as they
are
Treat people with
courtesies
Invest time in relations
that matter
Tolerate occasional set-
backs from people; take
them as lessons learnt
Understand if things
don’t go right
Display trust
Enthuse and influence
with your GRATITUDE
With
GRATITUDE
to readers
of Ymag…
Rajiv Khurana
CMC, FIMC
YWindow for action
loving professionals
3
#26 May 1, 2014
Gratitude means
thankfulness, counting
your blessings, noticing
simple pleasures, and
acknowledging
everything that you
receive. It means
learning to live your life
as if everything were a
miracle, and being aware
on a continuous basis of
how much you’ve been
given. Gratitude shifts
your focus from what
your life lacks to the
abundance that is
already present. In
addition, behavioral and
psychological research
has shown the surprising
life improvements that
can stem from the
practice of gratitude.
Giving thanks makes
people happier and more
resilient, it strengthens
relationships, it improves
health, and it reduces
stress.
Research Shows Gratitude
Heightens Quality of Life
Two psychologists, Michael McCollough
of Southern Methodist University in
Dallas, Texas, and Robert Emmons of the
University of California at Davis, wrote an
article about an experiment they
conducted on gratitude and its impact on
well-being. The study split several
hundred people into three different
groups and all of the participants were
asked to keep daily diaries. The first
group kept a diary of the events that
occurred during the day without being
told specifically to write about either
good or bad things; the second group
was told to record their unpleasant
experiences; and the last group was
instructed to make a daily list of things
for which they were grateful. The results
of the study indicated that daily
gratitude exercises resulted in higher
reported levels of alertness, enthusiasm,
determination, optimism, and energy. In
addition, those in the gratitude group
experienced less depression and stress,
were more likely to help others,
exercised more regularly, and made
greater progress toward achieving
personal goals.
How Gratitude Can Change
Your Life
Marelisa Fabrega
YWindow for action
loving professionals
4
#26 May 1, 2014
Dr. Emmons – who has been studying gratitude
for almost ten years and is considered by many to
be the world’s leading authority on gratitude – is
author of the book, “Thanks!: How the New
Science of Gratitude Can Make You Happier ”. The
information in this book is based on research
involving thousands of people conducted by a
number of different researchers around the
world. One of the things these studies show is
that practicing gratitude can increase happiness
levels by around 25%. This is significant, among
other things, because just as there’s a certain
weight that feels natural to your body and which
your body strives to maintain, your basic level of
happiness is set at a predetermined point. If
something bad happens to you during the day,
your happiness can drop momentarily, but then it
returns to its natural set-point. Likewise, if
something positive happens to you, your level of
happiness rises, and then it returns once again to
your “happiness set-point”. A practice of gratitude
raises your “happiness set-point” so you can
remain at a higher level of happiness regardless of
outside circumstances.
In addition, Dr. Emmons’ research shows that
those who practice gratitude tend to be more
creative, bounce back more quickly from
adversity, have a stronger immune system, and
have stronger social relationships than those who
don’t practice gratitude. He further points out
that “To say we feel grateful is not to say that
everything in our lives is necessarily great. It just
means we are aware of our blessings.”
YWindow for action
loving professionals
5
#26 May 1, 2014
Notice and Appreciate Each Day’s Gifts
People tend to take for granted the good that is already present
in their lives. There’s a gratitude exercise that instructs that you
should imagine losing some of the things that you take for
granted, such as your home, your ability to see or hear, your
ability to walk, or anything that currently gives you comfort.
Then imagine getting each of these things back, one by one, and
consider how grateful you would be for each and every one. In
addition, you need to start finding joy in the small things instead
of holding out for big achievements—such as getting the
promotion, having a comfortable nest egg saved up, getting
married, having the baby, and so on–before allowing yourself to
feel gratitude and joy.
Another way to use giving thanks to appreciate life more fully is
to use gratitude to help you put things in their proper
perspective. When things don’t go your way, remember that
every difficulty carries within it the seeds of an equal or greater
benefit. In the face of adversity ask yourself: “What’s good
about this?”, “What can I learn from this?”, and “How can I
benefit from this?”
There are Many Ways to Practice Gratitude
A common method to develop the practice of gratitude is to
keep a gratitude journal, a concept that was made famous by
Sarah Ban Breathnach’s book “Simple Abundance Journal of
Gratitude ”. This exercise basically consists of writing down every
day a list of three to ten things for which you are grateful; you
can do this first thing in the morning or before going to bed at
night. Another exercise you can try is to write a gratitude letter
to a person who has exerted a positive influence in your life but
whom you have not properly thanked. Some experts suggest
that you set up a meeting with this person and read the letter to
them face to face.
YWindow for action
loving professionals
6
#26 May 1, 2014
Last year millions of people took the challenge proposed by Will
Bowen, a Kansas City minister, to go 21 days without
complaining, criticizing, or gossiping. To help condition the
participants to stop complaining, they each wore a purple No-
Complaint wristband. Several authors in the self-improvement
genre have suggested that people do something similar to help
condition themselves to be constantly aware of the things in life
that they’re grateful for.
A variation of the wristband concept is to create a gratitude
charm bracelet, with either one meaningful charm or different
charms representing the things you’re most grateful for. For
example, you could have a charm shaped like a heart to
symbolize your significant other, figurines to represent different
family members, an apple to represent health, a dollar sign to
symbolize abundance, a charm that represents your current
profession or a future career, and maybe a charm that makes
you laugh to represent humor and joy.
Conclusion
Once you become oriented toward looking for things to be
grateful for, you will find that you begin to appreciate simple
pleasures and things that you previously took for granted.
Gratitude should not be just a reaction to getting what you
want, but an all-the-time gratitude, the kind where you notice
the little things and where you constantly look for the good even
in unpleasant situations. Today, start bringing gratitude to your
experiences, instead of waiting for a positive experience in order
to feel grateful; in this way, you’ll be on your way toward
becoming a master of gratitude.
http://www.thechangeblog.com/
YWindow for action
loving professionals
7
#26 May 1, 2014
A Message by George Carlin
The paradox of our time in history is that we have
taller buildings but shorter tempers, wider
Freeways ,but narrower viewpoints. We spend more,
but have less, we buy more, but enjoy less. We have
bigger houses and smaller families, more
conveniences, but less time. We have more degrees
but less sense, more knowledge, but less judgment,
more experts, yet more problems, more medicine, but
less wellness.
We drink too much, smoke too much, spend too
recklessly, laugh too little, drive too fast, get too angry,
stay up too late, get up too tired, read too little, watch
TV too much, and pray too seldom.
We have multiplied our possessions, but reduced our
values. We talk too much, love too seldom, and hate
too often.
We've learned how to make a living, but not a life.
We've added years to life not life to years. We've been
all the way to the moon and back, but have trouble
crossing the street to meet a new neighbor. We
conquered outer space but not inner space. We've
done larger things, but not better things.
We've cleaned up the air, but polluted the soul. We've
conquered the atom, but not our prejudice. We write
more, but learn less. We plan more, but accomplish
less. We've learned to rush, but not to wait. We build
more computers to hold more information, to produce
more copies than ever, but we communicate less and
less.
Isn't it amazing
that George Carlin
- comedian of the
70's and 80's -
could write
something so very
eloquent...and so
very appropriate?
YWindow for action
loving professionals
8
#26 May 1, 2014
These are the times of fast foods and slow digestion, big men and small
character, steep profits and shallow relationships. These are the days of
two incomes but more divorce, fancier houses, but broken homes. These
are days of quick trips, disposable diapers, throwaway morality, one night
stands, overweight bodies, and pills that do everything from cheer, to
quiet, to kill. It is a time when there is much in the showroom window and
nothing in the stockroom. A time when technology can bring this letter to
you, and a time when you can choose either to share this insight, or to just
hit delete...
Remember; spend some time with your loved ones, because they are not
going to be around forever.
Remember, say a kind word to someone who looks up to you in awe,
because that little person soon will grow up and leave your side.
Remember, to give a warm hug to the one next to you, because that is the
only treasure you can give with your heart and it doesn't cost a cent.
Remember, to say, 'I love you' to your partner and your loved ones, but
most of all mean it. A kiss and an embrace will mend hurt when it comes
from deep inside of you.
Remember to hold hands and cherish the moment for someday that
person will not be there again.
Give time to love, give time to speak! And give time to share the precious
thoughts in your mind.
AND ALWAYS REMEMBER:
Life is not measured by the number of breaths we take, but by the
moments that take our breath away.
George Carlin
YWindow for action
loving professionals
9
#26 May 1, 2014
Be Thankful
Be thankful that you don’t already have
everything you desire,
If you did, what would there be to look
forward to?
Be thankful when you don’t know
something
For it gives you the opportunity to learn.
Be thankful for the difficult times.
During those times you grow.
Be thankful for your limitations
Because they give you opportunities for
improvement.
Be thankful for each new challenge
Because it will build your strength and
character.
Be thankful for your mistakes
They will teach you valuable lessons.
Be thankful when you’re tired and weary
Because it means you’ve made a
difference.
It is easy to be thankful for the good
things.
A life of rich fulfillment comes to those
who are
also thankful for the setbacks.
GRATITUDE can turn a negative into a
positive.
Find a way to be thankful for your
troubles
and they can become your blessings.
~ Author Unknown ~
YWindow for action
loving professionals
10
Gratitude is the fairest blossom
which springs from the soul.
Henry Ward Beecher
Gratitude makes sense of our
past, brings peace for today, and
creates a vision for tomorrow.
Melody Beattie
If having a soul means being able
to feel love and loyalty and
gratitude, then animals are better
off than a lot of humans.
James Herriot
We learned about gratitude and
humility - that so many people
had a hand in our success, from
the teachers who inspired us to
the janitors who kept our school
clean... and we were taught to
value everyone's contribution and
treat everyone with respect.
Michelle Obama
Thankfulness is the beginning of
gratitude. Gratitude is the
completion of thankfulness.
Thankfulness may consist merely
of words. Gratitude is shown in
acts.
Henri Frederic Amiel
When it comes to life the critical
thing is whether you take things
for granted or take them with
gratitude.
Gilbert K. Chesterton
Gratitude is the sign of noble
souls.
Aesop
As we express our gratitude, we must
never forget that the highest
appreciation is not to utter words, but
to live by them.
John F. Kennedy
Develop an attitude of gratitude, and
give thanks for everything that
happens to you, knowing that every
step forward is a step toward achieving
something bigger and better than your
current situation.
Brian Tracy
Gratitude unlocks the fullness of life. It
turns what we have into enough, and
more. It turns denial into acceptance,
chaos to order, confusion to clarity. It
can turn a meal into a feast, a house
into a home, a stranger into a friend.
Melody Beattie
'Thank you' is the best prayer that
anyone could say. I say that one a lot.
Thank you expresses extreme
gratitude, humility, understanding.
Alice Walker
www.thepersonnellab.com
or
http://tinyurl.com/q45glgs
#26 May 1, 2014
Help People
Acquire
Improve
Master
Coaching Learning Advancing Sharpening Smartening ©
rajiv@rajivkhurana.com
Coaching Learning Advancing Sharpening Smartening ©
Awareness
Creation
Broadening
Horizon
Creating
Curiosity
Decluttering
Thoughts
Enthusing
Actions
Rejuvenating PERSONAL BRAND
Accelerating CHANGE MANAGEMENT
Jumping ahead with IMPACTFUL PERFORMANCE
Intensifying INFLUENCING
Vibrant CREATIVITY
Knockout BUSINESS PRESENTATIONS
Harmonizing RELATIONSHIPS
Upgrading LEADERSHIP EFFECTIVENESS
Role-impacting COACHING & MENTORING
Achieving high results through TEAM PLAYING
Novel ways for TRAINING THROUGH MULTIMEDIA
Actioning high calibre CUSTOMER SERVICE
Call these the handshake programmes or
celebrating Learning and Development in ‘tasters’
menu’, these 3 hours customized inputs will help
your people undergo sensitization through
Coaching Learning Advancing Sharpening Smartening
at your place and time with the quality
commitment of Rajiv Khurana, CMC, FIMC.
Visit us at
thepersonnellab.com
to know more about
our consulting
facilitation.
Better call us at
9810211256 .
Rajiv Khurana
CMC, FIMC
rajiv@rajivkhurana.com

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Thankfulness and gratitude

  • 1. Dear Readers “If the only prayer you said in your whole life was, ‘thank you,’ that would suffice.” – Meister Eckhart Why are we miser in saying THANK YOU? How would our relationships change if we say THANK YOU to people around us? Does THANK YOU matter if we say it every time to someone who holds the lift for us, serves us tea in the office or extends us acts of daily service? How would the world around us change if we go out every day to catch people doing things right and say THANK YOU to them? Do we need to wait for something big to happen to say THANK YOU? Time to LET GO the complaining self and create the COMPLIMENTING SELF! whY not! Cheers, Rajiv Khurana Editor rajiv@rajivkhurana.com 9810211256. #1 GRATITTUDE 2 How Gratitude Can Change Your Life 3-6 A Message by George Carlin 7-8 Thank You 9 Gratitude quotes 10 In this issue… YWindow for action loving professionals 1 #26 May 1, 2014 Coaching Learning Advancing Sharpening Smartening © Advt. Pages 11-12
  • 2. YWindow for action loving professionals 2 #26 May 1, 2014 G R A T I T Give appreciation U E D Regularly find reasons to say THANK YOU Accept people as they are Treat people with courtesies Invest time in relations that matter Tolerate occasional set- backs from people; take them as lessons learnt Understand if things don’t go right Display trust Enthuse and influence with your GRATITUDE With GRATITUDE to readers of Ymag… Rajiv Khurana CMC, FIMC
  • 3. YWindow for action loving professionals 3 #26 May 1, 2014 Gratitude means thankfulness, counting your blessings, noticing simple pleasures, and acknowledging everything that you receive. It means learning to live your life as if everything were a miracle, and being aware on a continuous basis of how much you’ve been given. Gratitude shifts your focus from what your life lacks to the abundance that is already present. In addition, behavioral and psychological research has shown the surprising life improvements that can stem from the practice of gratitude. Giving thanks makes people happier and more resilient, it strengthens relationships, it improves health, and it reduces stress. Research Shows Gratitude Heightens Quality of Life Two psychologists, Michael McCollough of Southern Methodist University in Dallas, Texas, and Robert Emmons of the University of California at Davis, wrote an article about an experiment they conducted on gratitude and its impact on well-being. The study split several hundred people into three different groups and all of the participants were asked to keep daily diaries. The first group kept a diary of the events that occurred during the day without being told specifically to write about either good or bad things; the second group was told to record their unpleasant experiences; and the last group was instructed to make a daily list of things for which they were grateful. The results of the study indicated that daily gratitude exercises resulted in higher reported levels of alertness, enthusiasm, determination, optimism, and energy. In addition, those in the gratitude group experienced less depression and stress, were more likely to help others, exercised more regularly, and made greater progress toward achieving personal goals. How Gratitude Can Change Your Life Marelisa Fabrega
  • 4. YWindow for action loving professionals 4 #26 May 1, 2014 Dr. Emmons – who has been studying gratitude for almost ten years and is considered by many to be the world’s leading authority on gratitude – is author of the book, “Thanks!: How the New Science of Gratitude Can Make You Happier ”. The information in this book is based on research involving thousands of people conducted by a number of different researchers around the world. One of the things these studies show is that practicing gratitude can increase happiness levels by around 25%. This is significant, among other things, because just as there’s a certain weight that feels natural to your body and which your body strives to maintain, your basic level of happiness is set at a predetermined point. If something bad happens to you during the day, your happiness can drop momentarily, but then it returns to its natural set-point. Likewise, if something positive happens to you, your level of happiness rises, and then it returns once again to your “happiness set-point”. A practice of gratitude raises your “happiness set-point” so you can remain at a higher level of happiness regardless of outside circumstances. In addition, Dr. Emmons’ research shows that those who practice gratitude tend to be more creative, bounce back more quickly from adversity, have a stronger immune system, and have stronger social relationships than those who don’t practice gratitude. He further points out that “To say we feel grateful is not to say that everything in our lives is necessarily great. It just means we are aware of our blessings.”
  • 5. YWindow for action loving professionals 5 #26 May 1, 2014 Notice and Appreciate Each Day’s Gifts People tend to take for granted the good that is already present in their lives. There’s a gratitude exercise that instructs that you should imagine losing some of the things that you take for granted, such as your home, your ability to see or hear, your ability to walk, or anything that currently gives you comfort. Then imagine getting each of these things back, one by one, and consider how grateful you would be for each and every one. In addition, you need to start finding joy in the small things instead of holding out for big achievements—such as getting the promotion, having a comfortable nest egg saved up, getting married, having the baby, and so on–before allowing yourself to feel gratitude and joy. Another way to use giving thanks to appreciate life more fully is to use gratitude to help you put things in their proper perspective. When things don’t go your way, remember that every difficulty carries within it the seeds of an equal or greater benefit. In the face of adversity ask yourself: “What’s good about this?”, “What can I learn from this?”, and “How can I benefit from this?” There are Many Ways to Practice Gratitude A common method to develop the practice of gratitude is to keep a gratitude journal, a concept that was made famous by Sarah Ban Breathnach’s book “Simple Abundance Journal of Gratitude ”. This exercise basically consists of writing down every day a list of three to ten things for which you are grateful; you can do this first thing in the morning or before going to bed at night. Another exercise you can try is to write a gratitude letter to a person who has exerted a positive influence in your life but whom you have not properly thanked. Some experts suggest that you set up a meeting with this person and read the letter to them face to face.
  • 6. YWindow for action loving professionals 6 #26 May 1, 2014 Last year millions of people took the challenge proposed by Will Bowen, a Kansas City minister, to go 21 days without complaining, criticizing, or gossiping. To help condition the participants to stop complaining, they each wore a purple No- Complaint wristband. Several authors in the self-improvement genre have suggested that people do something similar to help condition themselves to be constantly aware of the things in life that they’re grateful for. A variation of the wristband concept is to create a gratitude charm bracelet, with either one meaningful charm or different charms representing the things you’re most grateful for. For example, you could have a charm shaped like a heart to symbolize your significant other, figurines to represent different family members, an apple to represent health, a dollar sign to symbolize abundance, a charm that represents your current profession or a future career, and maybe a charm that makes you laugh to represent humor and joy. Conclusion Once you become oriented toward looking for things to be grateful for, you will find that you begin to appreciate simple pleasures and things that you previously took for granted. Gratitude should not be just a reaction to getting what you want, but an all-the-time gratitude, the kind where you notice the little things and where you constantly look for the good even in unpleasant situations. Today, start bringing gratitude to your experiences, instead of waiting for a positive experience in order to feel grateful; in this way, you’ll be on your way toward becoming a master of gratitude. http://www.thechangeblog.com/
  • 7. YWindow for action loving professionals 7 #26 May 1, 2014 A Message by George Carlin The paradox of our time in history is that we have taller buildings but shorter tempers, wider Freeways ,but narrower viewpoints. We spend more, but have less, we buy more, but enjoy less. We have bigger houses and smaller families, more conveniences, but less time. We have more degrees but less sense, more knowledge, but less judgment, more experts, yet more problems, more medicine, but less wellness. We drink too much, smoke too much, spend too recklessly, laugh too little, drive too fast, get too angry, stay up too late, get up too tired, read too little, watch TV too much, and pray too seldom. We have multiplied our possessions, but reduced our values. We talk too much, love too seldom, and hate too often. We've learned how to make a living, but not a life. We've added years to life not life to years. We've been all the way to the moon and back, but have trouble crossing the street to meet a new neighbor. We conquered outer space but not inner space. We've done larger things, but not better things. We've cleaned up the air, but polluted the soul. We've conquered the atom, but not our prejudice. We write more, but learn less. We plan more, but accomplish less. We've learned to rush, but not to wait. We build more computers to hold more information, to produce more copies than ever, but we communicate less and less. Isn't it amazing that George Carlin - comedian of the 70's and 80's - could write something so very eloquent...and so very appropriate?
  • 8. YWindow for action loving professionals 8 #26 May 1, 2014 These are the times of fast foods and slow digestion, big men and small character, steep profits and shallow relationships. These are the days of two incomes but more divorce, fancier houses, but broken homes. These are days of quick trips, disposable diapers, throwaway morality, one night stands, overweight bodies, and pills that do everything from cheer, to quiet, to kill. It is a time when there is much in the showroom window and nothing in the stockroom. A time when technology can bring this letter to you, and a time when you can choose either to share this insight, or to just hit delete... Remember; spend some time with your loved ones, because they are not going to be around forever. Remember, say a kind word to someone who looks up to you in awe, because that little person soon will grow up and leave your side. Remember, to give a warm hug to the one next to you, because that is the only treasure you can give with your heart and it doesn't cost a cent. Remember, to say, 'I love you' to your partner and your loved ones, but most of all mean it. A kiss and an embrace will mend hurt when it comes from deep inside of you. Remember to hold hands and cherish the moment for someday that person will not be there again. Give time to love, give time to speak! And give time to share the precious thoughts in your mind. AND ALWAYS REMEMBER: Life is not measured by the number of breaths we take, but by the moments that take our breath away. George Carlin
  • 9. YWindow for action loving professionals 9 #26 May 1, 2014 Be Thankful Be thankful that you don’t already have everything you desire, If you did, what would there be to look forward to? Be thankful when you don’t know something For it gives you the opportunity to learn. Be thankful for the difficult times. During those times you grow. Be thankful for your limitations Because they give you opportunities for improvement. Be thankful for each new challenge Because it will build your strength and character. Be thankful for your mistakes They will teach you valuable lessons. Be thankful when you’re tired and weary Because it means you’ve made a difference. It is easy to be thankful for the good things. A life of rich fulfillment comes to those who are also thankful for the setbacks. GRATITUDE can turn a negative into a positive. Find a way to be thankful for your troubles and they can become your blessings. ~ Author Unknown ~
  • 10. YWindow for action loving professionals 10 Gratitude is the fairest blossom which springs from the soul. Henry Ward Beecher Gratitude makes sense of our past, brings peace for today, and creates a vision for tomorrow. Melody Beattie If having a soul means being able to feel love and loyalty and gratitude, then animals are better off than a lot of humans. James Herriot We learned about gratitude and humility - that so many people had a hand in our success, from the teachers who inspired us to the janitors who kept our school clean... and we were taught to value everyone's contribution and treat everyone with respect. Michelle Obama Thankfulness is the beginning of gratitude. Gratitude is the completion of thankfulness. Thankfulness may consist merely of words. Gratitude is shown in acts. Henri Frederic Amiel When it comes to life the critical thing is whether you take things for granted or take them with gratitude. Gilbert K. Chesterton Gratitude is the sign of noble souls. Aesop As we express our gratitude, we must never forget that the highest appreciation is not to utter words, but to live by them. John F. Kennedy Develop an attitude of gratitude, and give thanks for everything that happens to you, knowing that every step forward is a step toward achieving something bigger and better than your current situation. Brian Tracy Gratitude unlocks the fullness of life. It turns what we have into enough, and more. It turns denial into acceptance, chaos to order, confusion to clarity. It can turn a meal into a feast, a house into a home, a stranger into a friend. Melody Beattie 'Thank you' is the best prayer that anyone could say. I say that one a lot. Thank you expresses extreme gratitude, humility, understanding. Alice Walker www.thepersonnellab.com or http://tinyurl.com/q45glgs #26 May 1, 2014
  • 11. Help People Acquire Improve Master Coaching Learning Advancing Sharpening Smartening © rajiv@rajivkhurana.com
  • 12. Coaching Learning Advancing Sharpening Smartening © Awareness Creation Broadening Horizon Creating Curiosity Decluttering Thoughts Enthusing Actions Rejuvenating PERSONAL BRAND Accelerating CHANGE MANAGEMENT Jumping ahead with IMPACTFUL PERFORMANCE Intensifying INFLUENCING Vibrant CREATIVITY Knockout BUSINESS PRESENTATIONS Harmonizing RELATIONSHIPS Upgrading LEADERSHIP EFFECTIVENESS Role-impacting COACHING & MENTORING Achieving high results through TEAM PLAYING Novel ways for TRAINING THROUGH MULTIMEDIA Actioning high calibre CUSTOMER SERVICE Call these the handshake programmes or celebrating Learning and Development in ‘tasters’ menu’, these 3 hours customized inputs will help your people undergo sensitization through Coaching Learning Advancing Sharpening Smartening at your place and time with the quality commitment of Rajiv Khurana, CMC, FIMC. Visit us at thepersonnellab.com to know more about our consulting facilitation. Better call us at 9810211256 . Rajiv Khurana CMC, FIMC rajiv@rajivkhurana.com