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kellyservices.us/ITcareers
Kelly IT Resources®
is a registered trademark of Kelly Services
All other trademarks are property of their respective owners
An Equal Opportunity Employer © 2016 Kelly Services, Inc. 16-0767
Kelly®
has the connections to develop your IT career. Our customers include 95
percent of Fortune 100™
companies. We put a new employee to work every 36
seconds, and every two minutes one gets hired by a Kelly customer.
CULTURAL FIT
YOUR TRUSTED PARTNER
INTERPERSONAL SKILLS
BE AN IDEAL CANDIDATE
“Ideal candidates
value understanding
the culture. They show
a vested interest in
making the group
better. They enjoy their
work.”
It’s not always about the
technical knowledge
you’ve acquired—hiring managers
place equal emphasis on
interpersonal skills.
The candidate who fits in with the
company and team will land the job.
Nearly 70% of IT hiring managers say cultural fit
plays an important role in your evaluation as a candidate.
Interviewers may not always be looking for a success story.
If you’re asked about a situation that went wrong, describe
how you dealt with it, what you learned, and what steps you
took to create a positive outcome.
Pro tip:
It takes more than one factor to grab the attention
of an IT hiring manager. Remember to present yourself as a
well-rounded candidate, and you’ll be in a great position to get hired.
Survey methodology: The 2015 Hiring Manager Research (U.S./Canada) was conducted by RDA Group®
on behalf of Kelly Services®
. More than 1,000 hiring managers
in the U.S. and Canada were surveyed. Participants had direct-hiring responsibilities for talent in healthcare, engineering, finance and accounting, IT, and scientific fields.
Results represent a cross section of industries and career disciplines. Of the total surveyed, 210 were IT hiring managers.
Hiring managers are regularly looking to evaluate the following interpersonal skills:
Behavior-based questions
Hiring managers observe your
mannerisms and nonverbal cues during
an interview to evaluate these skills. They
also listen to the questions you ask to
assess your attitude and interest in the
position. Behavioral questions, however,
are the top way that your interpersonal
skills will be put to the test.
Can you listen and
comprehend well?
Do you have a
positive attitude?
Can you collaborate
with the team?
Do you work well
under pressure?
Tell me about a situation in which you had
to make a quick decision
Tell me about a time when you had to deal
with conflict with a team member
Describe a time when you were involved in a
stressful situation, but still got the job done
Examples of behavior-based questions:
Search for IT jobs on our Kelly Career Network®
Sign up for our IT Career Tips Newsletter
Visit the IT Career Resource Center for more career insights
OBSERVATIONS FROM IT
HIRING MANAGERS
For IT professionals, technical skills matter
when it comes to securing an interview.
TECHNICAL SKILLS
OBSERVATIONS FROM IT
HIRING MANAGERS
“The ability to fully
diagnose and resolve a
problem from beginning to
end is the most critical skill
in my business.”
Pro tip:
The right certifications and project experience can set your résumé
apart—but don’t just list experiences. Provide examples of how
past projects, certifications, or initiatives led to positive outcomes
or change for past employers. If relevant, always include how your
performance improved the organization’s bottom line or helped to
meet goals or objectives.
Nearly 8 in 10 IT hiring managers will match the
skills listed on your résumé to the job description they
are hiring for to determine if you should be offered an interview.
DO YOU HAVE WHAT IT HIRING
MANAGERS ARE LOOKING FOR?
Nearly 60% of IT hiring managers
struggle to find people with the right combination of skills
for the job. An ideal candidate scores high marks across
three different categories.
A company’s culture can also be assessed
by talking to past and present employees in
person or via LinkedIn®
, checking peer review
sites such as Glassdoor®
, or by speaking with
a knowledgeable recruiter.
Pro tip:
Research the company culture ahead of time. Most
companies have a mission statement or “about us”
section on their website. Always ask questions about
the company culture during an interview, and make
sure to communicate why
you would be a good fit.
Technical
skills vary by
job and industry. A few that
are important for all IT
professionals to have include
programming knowledge, project
management skills, and computing/systems
architecture methodology.
OBSERVATIONS FROM IT
HIRING MANAGERS
“Communication
skills are vital. The
candidate has to be able
to take direction, but also
think for themselves and
contribute appropriate
feedback.”
“Because we are a
company that works face to face
with clients, it is very important
to us that employees have good
interpersonal skills—or that they’re
open to learning how to conduct
themselves in interpersonal
relationships.”
INTERPERSONAL
SKILLS
CULTURAL
FIT
TECHNICAL
SKILLS
IDEAL
CANDIDATE

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Do you have what IT Hiring Managers are looking for?

  • 1. kellyservices.us/ITcareers Kelly IT Resources® is a registered trademark of Kelly Services All other trademarks are property of their respective owners An Equal Opportunity Employer © 2016 Kelly Services, Inc. 16-0767 Kelly® has the connections to develop your IT career. Our customers include 95 percent of Fortune 100™ companies. We put a new employee to work every 36 seconds, and every two minutes one gets hired by a Kelly customer. CULTURAL FIT YOUR TRUSTED PARTNER INTERPERSONAL SKILLS BE AN IDEAL CANDIDATE “Ideal candidates value understanding the culture. They show a vested interest in making the group better. They enjoy their work.” It’s not always about the technical knowledge you’ve acquired—hiring managers place equal emphasis on interpersonal skills. The candidate who fits in with the company and team will land the job. Nearly 70% of IT hiring managers say cultural fit plays an important role in your evaluation as a candidate. Interviewers may not always be looking for a success story. If you’re asked about a situation that went wrong, describe how you dealt with it, what you learned, and what steps you took to create a positive outcome. Pro tip: It takes more than one factor to grab the attention of an IT hiring manager. Remember to present yourself as a well-rounded candidate, and you’ll be in a great position to get hired. Survey methodology: The 2015 Hiring Manager Research (U.S./Canada) was conducted by RDA Group® on behalf of Kelly Services® . More than 1,000 hiring managers in the U.S. and Canada were surveyed. Participants had direct-hiring responsibilities for talent in healthcare, engineering, finance and accounting, IT, and scientific fields. Results represent a cross section of industries and career disciplines. Of the total surveyed, 210 were IT hiring managers. Hiring managers are regularly looking to evaluate the following interpersonal skills: Behavior-based questions Hiring managers observe your mannerisms and nonverbal cues during an interview to evaluate these skills. They also listen to the questions you ask to assess your attitude and interest in the position. Behavioral questions, however, are the top way that your interpersonal skills will be put to the test. Can you listen and comprehend well? Do you have a positive attitude? Can you collaborate with the team? Do you work well under pressure? Tell me about a situation in which you had to make a quick decision Tell me about a time when you had to deal with conflict with a team member Describe a time when you were involved in a stressful situation, but still got the job done Examples of behavior-based questions: Search for IT jobs on our Kelly Career Network® Sign up for our IT Career Tips Newsletter Visit the IT Career Resource Center for more career insights OBSERVATIONS FROM IT HIRING MANAGERS For IT professionals, technical skills matter when it comes to securing an interview. TECHNICAL SKILLS OBSERVATIONS FROM IT HIRING MANAGERS “The ability to fully diagnose and resolve a problem from beginning to end is the most critical skill in my business.” Pro tip: The right certifications and project experience can set your résumé apart—but don’t just list experiences. Provide examples of how past projects, certifications, or initiatives led to positive outcomes or change for past employers. If relevant, always include how your performance improved the organization’s bottom line or helped to meet goals or objectives. Nearly 8 in 10 IT hiring managers will match the skills listed on your résumé to the job description they are hiring for to determine if you should be offered an interview. DO YOU HAVE WHAT IT HIRING MANAGERS ARE LOOKING FOR? Nearly 60% of IT hiring managers struggle to find people with the right combination of skills for the job. An ideal candidate scores high marks across three different categories. A company’s culture can also be assessed by talking to past and present employees in person or via LinkedIn® , checking peer review sites such as Glassdoor® , or by speaking with a knowledgeable recruiter. Pro tip: Research the company culture ahead of time. Most companies have a mission statement or “about us” section on their website. Always ask questions about the company culture during an interview, and make sure to communicate why you would be a good fit. Technical skills vary by job and industry. A few that are important for all IT professionals to have include programming knowledge, project management skills, and computing/systems architecture methodology. OBSERVATIONS FROM IT HIRING MANAGERS “Communication skills are vital. The candidate has to be able to take direction, but also think for themselves and contribute appropriate feedback.” “Because we are a company that works face to face with clients, it is very important to us that employees have good interpersonal skills—or that they’re open to learning how to conduct themselves in interpersonal relationships.” INTERPERSONAL SKILLS CULTURAL FIT TECHNICAL SKILLS IDEAL CANDIDATE