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Off the-Shelf vs Customized Questionnaires

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When looking to conduct 360 feedback surveys, process owners often face this dilemma: should they get one of the many off-the-shelf questionnaires readily available or use a questionnaire customized to their requirements? There is also a general perception that customized questionnaires are more effective than off-the-shelf ones.

Publié dans : Recrutement & RH
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Off the-Shelf vs Customized Questionnaires

  1. 1. Whether you use a customized questionnaire or a ready-to-use one in your 360 survey depends on a variety of factors. Off-the-Shelf vs Customized Questionnaires: Which one to use in your 360 Survey? When looking to conduct 360 feedback surveys, process owners often face this dilemma: should they get one of the many off-the-shelf questionnaires readily available or use a questionnaire customized to their requirements? There is also a general perception that customized questionnaires are more effective than off-the- shelf ones. However, the trade-off is not so simple and depends on a few other factors outlined below: Factor Customized Questionnaires Off-the-Shelf Questionnaires Purpose Current Capability Status Coverage Budget If there is a specific strategic goal or purpose for the 360 exercise If you already have a widely- used competency framework in place or have the skills internally to develop one If looking to provide general development feedback to employees If you do not have an existing competency framework or the internal capability to develop one in time If you are looking to conduct the process for a large number of people Time If you are looking to conduct the process for a few key employees Expensive since generally involves support of external consultants Takes time to create and roll-out Inexpensive as generally available on pay-per-use basis Available on demand and faster to roll-out So, if you are looking to conduct the exercise for a few selected employees as part of the organization development process, we recommend that you use an off-the- shelf questionnaire. However, if you are conducting the survey as part of a strategic initiative or as a wider organization-wide initiative, then we recommend that you develop a customized questionnaire for the process. Contact Us Phone: +91-124-4201824 Email: info@thinktalentindia.com

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