Disruptive financial tech players are decoupling consumers from their primary financial and banking relationships with their banks, giving rise to suspicious that bill gates was right when he said "in the future we will still need to do banking, we just won't need banks". While this may be a view in the extreme certainly when we advise traditional banks on the banking of tomorrow we look to non-banks, the developing world and fintech for inspiration. And consumers are already voting with their digital digits and becoming accustomed to trusting non-banks with their banking needs. Bankers beware. Take a look at the following statistics from some of our presentations to finance and banking clients in the UK, USA, Austria, Sweden and Australia.
2. T H I N Q U E
LONG DIGITAL / SHORT ANALOGUE
Source: ABA, Nielsen Research, Javelin Strategy & Research
60
50
30
40
20
10
0
2007 2008 2009 2010 2011 2012 2013 2014 2015
Mobile
Expon. (Internet)
Internet
ATM
Call centre
Log. (Branch)
Branch
3. T H I N Q U EJamie Dimon, JPMorgan Chase CEO
Globally, FinTech players can disrupt
global banking revenues of $ 4.7 trillion USD
and profits of $ 470 billion USD.
"Silicon Valley is coming"
Need a Loan?
Need to Transfer
Cash Overseas?
Need a Financial
Plan and Implementation?
4. T H I N Q U E
THE SHAPE OF THINGS TO COME
Source: CB Insights
12
14
10
6
8
4
2
0
2008 2009 2010 2011 2012 2013 2014
Global investment in fintech, $bn
Europe
Other
Asia Pacific
United States
5. T H I N Q U E
A LENDER BE
Source: Goldman Sacha; company reports
2,5
1,5
2
1
0,5
0
2009 2010 2011 2012 2013 2014
New loans issued, $bn
Prosper
Zopa
SoFi
Lending club
RateSetter
6. T H I N Q U E
CASHLESS FUTURES
Source: theguardian.com
Increase of sales of Situation Stockholm,
since mobilization with iZettle.
Number of armed robberies according
to the Swedish Bankers Association.
59%
30year low
Of Swedish Pensioners use cash-cards
everywhere according to the Pensioners’
Organisation.
50%
8. T H I N Q U E
GROWTH IN MOBILE DATA
IN CENTRAL AND EASTERN EUROPE
Source: Internet Society: Global Internet Report 2014
3,000,000
2,500,000
4,000,000
3,500,000
1,500,000
2,000,000
1,000,000
500,000
0
2014
242,253
464,299
831,932
1,408,927
2,230,698
3,495,963
2015* 2016* 2017* 2018* 2019*
TRAFFICINTERABYTESPERMONTH
9. T H I N Q U E
CLICK MEETS BRICK
BRICKCLICK
Convergence of digital & physical
10. T H I N Q U E
OMNICHANNEL DREAMS
While banks view an omnichannel approach as important,
most are in the early stages of developing one.
Source: Bain Retail Bank of the Future Benchmarking Survey, 2013
1
0.75
0.5
0.25
0
VERY
IMPORTANT
EXTREMELY
IMPORTANT
90-100%
20-50%
70-90%
50-70%
Less than 20%