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Institute for Applied Workscience (IAW)
 Information- and Technology Management (IMTM)
 Prof. Dr.-Ing. Thomas Herrmann

Mobile devices – a medium to
participate in collaborative creativity
and learning
(Thomas Herrmann, Alexander Nolte)


 Interdisciplinary research

    interactive rooms as flexibly
                        adaptable
spaces for Learning



 Thomas Herrmann   EC-Tel 2012 – Workshop MLCW12   1
Understanding of creativity


people behave creatively, if they try to develop something
which is considered as new in a concrete context and also as
useful by their peers.

Creativity is not a fixed personal characteristic but can be
supported and increased
                                                          Multiple   Focusing –
                                            serendipity   impulses    looking
   playfulness
                                                                      around


                         Multiple
                        variations


 Thomas Herrmann   EC-Tel 2012 – Workshop MLCW12                              2
Collaborative creativity




                                                  Trust     Coming
                                                           together -
                                                          going apart
 Multiple perspectives are integrated in
 a setting where people interact
 closely within a group and have a
 chance to build trust between them
Thomas Herrmann   EC-Tel 2012 – Workshop MLCW12                         3
Creativity: Mix of Divergence and
Convergence

During divergence, every idea is welcome and valued

Convergence needs the ability to enter into a discourse of
critical review, combination and variation of ideas and synergy
building.

                          Divergence                Convergence

                       Mobile Devices              Shared Displays




 Thomas Herrmann   EC-Tel 2012 – Workshop MLCW12                     4
Modes of collaboration and behavior
  to be supported - A:

    1. People communicating and / or working collaboratively on artifacts
    2. People individually work on artifacts while being observed by others
       (the others
         may remain in the role of observers or
         try to inspire the active person)
    3. People working in solitude to prepare ideas (they
         can be focused on themselves or
         allow themselves to be distracted and /or inspired by what others
           are doing).
    4. Communication and collaboration can take part in the whole group or
       in smaller breakout groups;
         during the meetings
            (co-located, synchronously) or
         between meetings
            (dislocated, asynchronous).

Thomas Herrmann   EC-Tel 2012 – Workshop MLCW12                           5
Modes of collaboration and behavior
  to be supported - B:

    1. People communicating and / or working collaboratively on artifacts
    2. People individually work on artifacts while being observed by others
       (the others
         may remain in the role of observers or
         try to inspire the active person)
    3. People working in solitude to prepare ideas (they
         can be focused on themselves or
         allow themselves to be distracted and /or inspired by what others
           are doing).
    4. Communication and collaboration can take part in the whole group or
       in smaller breakout groups;
         during the meetings
            (co-located, synchronously) or
         between meetings
            (dislocated, asynchronous).

Thomas Herrmann   EC-Tel 2012 – Workshop MLCW12                           6
Role of
  Mobiles I:

  To make this variety of modes possible and also to build
  bridges between them, mobile devices
  – controlled by individuals –
  can be combined with large display
   – representing a part of the public space.




Thomas Herrmann   EC-Tel 2012 – Workshop MLCW12              7
Learning …


      … a process where people
      become familiar with existing knowledge and
      practices
      and eventually become a part of communities which
      work on specific types of tasks.

      Most of these tasks are unique in history with respect
      to their situatedness.
      Working on these tasks requires to construct
      knowledge which is new with respect to a
      community and a certain situation …  Creativity


Thomas Herrmann   EC-Tel 2012 – Workshop MLCW12                8
Role of
  Mobiles II:



   Shared Displays  used to present existing
    knowledge of teachers and students

   Mobiles  used to research and construct
    knowledge, to work in small groups




Thomas Herrmann   EC-Tel 2012 – Workshop MLCW12   9
Interaction room at the University of Bochum

  integrate shared displays and mobiles –
  and several kinds of artifacts




Thomas Herrmann   EC-Tel 2012 – Workshop MLCW12   10
Role of
  Mobiles III:

   Do not only support local independence and mobility but
   1. Individual work as part of group meetings
   2. Flexible switching between private and public spaces
   3. Taking artefacts away …or bringing them into a
      workshop
   4. going apart and coming together
   5. Using mobiles as a tool.
   6. Using mobiles to interact with others




Thomas Herrmann   EC-Tel 2012 – Workshop MLCW12              11
Our Research: Using creativity techniques for
  Developing business process models
     Combining brainstorming methods with process modeling.
     Several cycles of prototyping and evaluation




Thomas Herrmann   EC-Tel 2012 – Workshop MLCW12               12
Using creativity techniques for developing
  business process models
     Combining brainstorming methods with process modeling.
     Several cycles of empirical research and prototyping




                  Divergence

                                        Convergence
Thomas Herrmann   EC-Tel 2012 – Workshop MLCW12               13
Features of brainstorming
  based process modeling - A
  1. The group can contribute to not only one but to several
     brainstorming topics simultaneously
  2. Every element of an existing process model (or any other kind of
     document) may be completed within a short brainstorming cycle
  3. The participants can see a list of their own contributions and can
     complete them by adding comments afterwards.




Thomas Herrmann   EC-Tel 2012 – Workshop MLCW12                           14
Features of brainstorming
  based process modeling - B

  1. The group can contribute to not only one but to several
     brainstorming topics simultaneously
  2. Every element of a process model (or any other kind of
     document) may be completed within a short
     brainstorming cycle
  3. The participants can see a list of their own contributions
     and can complete them by adding comments
     afterwards.
  4. The facilitator can influence the brainstorming process
     by submitting prepared prompts which inspire the
     participants
  5. and by opening or closing brainstorming sessions on a
     certain topic while other topics are going on.

Thomas Herrmann   EC-Tel 2012 – Workshop MLCW12                   15
Role of Mobiles IV - A:


  Results from creative process modeling experiments:

  Usage of mobiles                                Usage of the large screen
   Entering the own ideas                         Displaying the whole group’s
                                                    contributions
   Receiving coordinative hints                   Presenting the result of the
    for the collaboration                           collaborative process
   Collecting items                               Structuring collections of items
   Browsing in research spaces                    Presenting
   Introducing the own                            Sharing experience and
    experience and examples                         examples
   Triggering other participants                  Triggering the group
   Entering feedback                              Displaying feedback
   Commenting                                     Displaying comments


Thomas Herrmann   EC-Tel 2012 – Workshop MLCW12                                  16
Role of Mobiles IV - B:


  Results from creative process modeling experiments:

  Usage of mobiles                                Usage of the large screen
   Entering the own ideas                         Displaying the whole group’s
                                                    contributions
   Receiving coordinative hints                   Presenting the result of the
    for the collaboration                           collaborative process
   Collecting items                               Structuring collections of items
   Browsing in research spaces                    Presenting
   Introducing the own                            Sharing experience and
    experience and examples                         examples
   Triggering other participants                  Triggering the group
   Entering feedback                              Displaying feedback
   Commenting                                     Displaying comments


Thomas Herrmann   EC-Tel 2012 – Workshop MLCW12                                  17
Steps of a scenario - A


       presentation                               Adding ideas to          Annotating
        of existing                               the presented           contributions
        knowledge                                  material via             of others
                                                  brainstorming


                                                                     Triggering
          Plenary                                 Continuous
                                                                     role taking
        discussions                                feedback
                                                  To teacher /                      Initiating
                                                   facilitator                      reflection
          Work in                                                                       via
          breakout                                                  Distribu-       brainstor
           groups                                                     ting            ming
                                                   Adapting         coordi-
                                                   the colla-        native
           Work in                                  boration         hints
           solitude                                  modes
Thomas Herrmann   EC-Tel 2012 – Workshop MLCW12                                             18
Steps of a scenario - B


       presentation                               Adding ideas to          Annotating
        of existing                               the presented           contributions
        knowledge                                  material via             of others
                                                  brainstorming


                                                                     Triggering
          Plenary                                 Continuous
                                                                     role taking
        discussions                                feedback
                                                  To teacher /                      Initiating
                                                   facilitator                      reflection
          Work in                                                                       via
          breakout                                                  Distribu-       brainstor
           groups                                                     ting            ming
                                                   Adapting         coordi-
                                                   the colla-        native
           Work in                                  boration         hints
           solitude                                  modes
Thomas Herrmann   EC-Tel 2012 – Workshop MLCW12                                             19
Creativity and Experience design



   Mobiles can be used to emphasize
    playfulness
    contingency,
    surprising effects
    autonomy
    Spontaneous interaction /side talks with others in
     the classroom
    revising presented material



Thomas Herrmann   EC-Tel 2012 – Workshop MLCW12       20
Further background




                                                  in D. Randall; P. Salembier (Hrsg.): From CSCW
                                                  to Web 2.0, Springer, Berlin, S.65-95. 2010.




Thomas Herrmann   EC-Tel 2012 – Workshop MLCW12                                             21

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Mobile creativity-th2

  • 1. Institute for Applied Workscience (IAW) Information- and Technology Management (IMTM) Prof. Dr.-Ing. Thomas Herrmann Mobile devices – a medium to participate in collaborative creativity and learning (Thomas Herrmann, Alexander Nolte)  Interdisciplinary research  interactive rooms as flexibly adaptable spaces for Learning Thomas Herrmann EC-Tel 2012 – Workshop MLCW12 1
  • 2. Understanding of creativity people behave creatively, if they try to develop something which is considered as new in a concrete context and also as useful by their peers. Creativity is not a fixed personal characteristic but can be supported and increased Multiple Focusing – serendipity impulses looking playfulness around Multiple variations Thomas Herrmann EC-Tel 2012 – Workshop MLCW12 2
  • 3. Collaborative creativity Trust Coming together - going apart Multiple perspectives are integrated in a setting where people interact closely within a group and have a chance to build trust between them Thomas Herrmann EC-Tel 2012 – Workshop MLCW12 3
  • 4. Creativity: Mix of Divergence and Convergence During divergence, every idea is welcome and valued Convergence needs the ability to enter into a discourse of critical review, combination and variation of ideas and synergy building. Divergence Convergence Mobile Devices Shared Displays Thomas Herrmann EC-Tel 2012 – Workshop MLCW12 4
  • 5. Modes of collaboration and behavior to be supported - A: 1. People communicating and / or working collaboratively on artifacts 2. People individually work on artifacts while being observed by others (the others  may remain in the role of observers or  try to inspire the active person) 3. People working in solitude to prepare ideas (they  can be focused on themselves or  allow themselves to be distracted and /or inspired by what others are doing). 4. Communication and collaboration can take part in the whole group or in smaller breakout groups;  during the meetings (co-located, synchronously) or  between meetings (dislocated, asynchronous). Thomas Herrmann EC-Tel 2012 – Workshop MLCW12 5
  • 6. Modes of collaboration and behavior to be supported - B: 1. People communicating and / or working collaboratively on artifacts 2. People individually work on artifacts while being observed by others (the others  may remain in the role of observers or  try to inspire the active person) 3. People working in solitude to prepare ideas (they  can be focused on themselves or  allow themselves to be distracted and /or inspired by what others are doing). 4. Communication and collaboration can take part in the whole group or in smaller breakout groups;  during the meetings (co-located, synchronously) or  between meetings (dislocated, asynchronous). Thomas Herrmann EC-Tel 2012 – Workshop MLCW12 6
  • 7. Role of Mobiles I: To make this variety of modes possible and also to build bridges between them, mobile devices – controlled by individuals – can be combined with large display – representing a part of the public space. Thomas Herrmann EC-Tel 2012 – Workshop MLCW12 7
  • 8. Learning … … a process where people become familiar with existing knowledge and practices and eventually become a part of communities which work on specific types of tasks. Most of these tasks are unique in history with respect to their situatedness. Working on these tasks requires to construct knowledge which is new with respect to a community and a certain situation …  Creativity Thomas Herrmann EC-Tel 2012 – Workshop MLCW12 8
  • 9. Role of Mobiles II:  Shared Displays  used to present existing knowledge of teachers and students  Mobiles  used to research and construct knowledge, to work in small groups Thomas Herrmann EC-Tel 2012 – Workshop MLCW12 9
  • 10. Interaction room at the University of Bochum integrate shared displays and mobiles – and several kinds of artifacts Thomas Herrmann EC-Tel 2012 – Workshop MLCW12 10
  • 11. Role of Mobiles III: Do not only support local independence and mobility but 1. Individual work as part of group meetings 2. Flexible switching between private and public spaces 3. Taking artefacts away …or bringing them into a workshop 4. going apart and coming together 5. Using mobiles as a tool. 6. Using mobiles to interact with others Thomas Herrmann EC-Tel 2012 – Workshop MLCW12 11
  • 12. Our Research: Using creativity techniques for Developing business process models Combining brainstorming methods with process modeling. Several cycles of prototyping and evaluation Thomas Herrmann EC-Tel 2012 – Workshop MLCW12 12
  • 13. Using creativity techniques for developing business process models Combining brainstorming methods with process modeling. Several cycles of empirical research and prototyping Divergence Convergence Thomas Herrmann EC-Tel 2012 – Workshop MLCW12 13
  • 14. Features of brainstorming based process modeling - A 1. The group can contribute to not only one but to several brainstorming topics simultaneously 2. Every element of an existing process model (or any other kind of document) may be completed within a short brainstorming cycle 3. The participants can see a list of their own contributions and can complete them by adding comments afterwards. Thomas Herrmann EC-Tel 2012 – Workshop MLCW12 14
  • 15. Features of brainstorming based process modeling - B 1. The group can contribute to not only one but to several brainstorming topics simultaneously 2. Every element of a process model (or any other kind of document) may be completed within a short brainstorming cycle 3. The participants can see a list of their own contributions and can complete them by adding comments afterwards. 4. The facilitator can influence the brainstorming process by submitting prepared prompts which inspire the participants 5. and by opening or closing brainstorming sessions on a certain topic while other topics are going on. Thomas Herrmann EC-Tel 2012 – Workshop MLCW12 15
  • 16. Role of Mobiles IV - A: Results from creative process modeling experiments: Usage of mobiles Usage of the large screen  Entering the own ideas  Displaying the whole group’s contributions  Receiving coordinative hints  Presenting the result of the for the collaboration collaborative process  Collecting items  Structuring collections of items  Browsing in research spaces  Presenting  Introducing the own  Sharing experience and experience and examples examples  Triggering other participants  Triggering the group  Entering feedback  Displaying feedback  Commenting  Displaying comments Thomas Herrmann EC-Tel 2012 – Workshop MLCW12 16
  • 17. Role of Mobiles IV - B: Results from creative process modeling experiments: Usage of mobiles Usage of the large screen  Entering the own ideas  Displaying the whole group’s contributions  Receiving coordinative hints  Presenting the result of the for the collaboration collaborative process  Collecting items  Structuring collections of items  Browsing in research spaces  Presenting  Introducing the own  Sharing experience and experience and examples examples  Triggering other participants  Triggering the group  Entering feedback  Displaying feedback  Commenting  Displaying comments Thomas Herrmann EC-Tel 2012 – Workshop MLCW12 17
  • 18. Steps of a scenario - A presentation Adding ideas to Annotating of existing the presented contributions knowledge material via of others brainstorming Triggering Plenary Continuous role taking discussions feedback To teacher / Initiating facilitator reflection Work in via breakout Distribu- brainstor groups ting ming Adapting coordi- the colla- native Work in boration hints solitude modes Thomas Herrmann EC-Tel 2012 – Workshop MLCW12 18
  • 19. Steps of a scenario - B presentation Adding ideas to Annotating of existing the presented contributions knowledge material via of others brainstorming Triggering Plenary Continuous role taking discussions feedback To teacher / Initiating facilitator reflection Work in via breakout Distribu- brainstor groups ting ming Adapting coordi- the colla- native Work in boration hints solitude modes Thomas Herrmann EC-Tel 2012 – Workshop MLCW12 19
  • 20. Creativity and Experience design Mobiles can be used to emphasize  playfulness  contingency,  surprising effects  autonomy  Spontaneous interaction /side talks with others in the classroom  revising presented material Thomas Herrmann EC-Tel 2012 – Workshop MLCW12 20
  • 21. Further background in D. Randall; P. Salembier (Hrsg.): From CSCW to Web 2.0, Springer, Berlin, S.65-95. 2010. Thomas Herrmann EC-Tel 2012 – Workshop MLCW12 21