The Future-Ready Finance Leader: What Got
You Here, Won’t Get You There
Tom Hood, CPA, CITP, CGMA
@tomhood
#CPATheONE
The Business Learning Institute

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BLI.CNF.IO

“The greatest shortcoming of the human race is our inability to
understand the exponential function.” - Albert A. Bartlett

“We stand on the brink of a
technological revolution that
will fundamentally alter the
way we live, work, and relate
to one another. In its scale,
scope, and complexity, the
transformation will be unlike
anything humankind has
experienced before.”
Klaus Schwab
World Economic Forum

“In the next five years, game-changing
technologies will transform every
business process, including how we
sell, market, communicate, collaborate,
educate, train and innovate.”
- Daniel Burrus

Change: doing things differently
Transformation

”If the rate of change
on the outside exceeds
the rate of change on
the inside, the end is
near.” – Jack Welch

82%
66%
55%
45% 43%
39% 38%
25%
21%
18%
7% 7%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Beingproactive
vs.reactive
Doing
m
orew
ith
less
Keepingup
with
technology
Finding
the
rightpeople
Executive
alignm
entand
buy-in
Talentretention
lack
ofresourcesforaccountingand
finance
Olderleadersgetting
in
the
way
ofprogress
Keepingup
with
standardsand
regulations
Succession
and
retirem
ents
Com
petition
and
clientretention
Other
What are your biggest challenges? (Choose 5)
1. Being proactive vs. reactive
2. Doing more with less
3. Keeping up with technology
4. Finding the right people
5. Executive alignment and buy-in
6. Talent retention
Top Challenges Facing Mgmt Accts
#IMA18ACE

56%
50%
48% 48%
42%
38%
2%
0%
10%
20%
30%
40%
50%
60%
Tension
between old
(compliance,
controls) and
new (strategic,
value-add)
Lack of ability
to delegate
due to lack of
skills in finance
team
Rolestretch -
increasing
operational
responsibilities
prevent
strategic focus
Lack of
capabilities in
finance
function to
meet future
strategic
priorities
Lack of IT
systems
support
Not enough
resources
support from
C-Suite
Other
What are your biggest challenges in
finance/accounting? (Pick Top 3)
1. Tension between old (compliance, controls)
and new (strategic, value-add)
2. Lack of ability to delegate due to lack of skills
in finance team
3. Role stretch - increasing operational
responsibilities prevent strategic focus
4. Lack of capabilities in finance function to meet
future strategic priorities
5. Lack of IT systems support
6. Not enough resources support from C-Suite
Biggest Challenges inAccounting/Finance
#IMA18ACE

Our #1 challenge?

#FutureReady
The capacity to be anticipatory
(aware, predictive and adaptive) of
emerging technology and trends in
business, demographics, and the
social environment impacting your
organization and industry.

Give a man a fish and you feed him
for a day. Teach a man how to fish
and you feed him for a lifetime.
- Lao Tzu

“You can’t stop the waves,
but you can learn how to surf.”
– Jon Kabat-Zinn

Aware

The 4th Industrial Revolution

Vaporized
Whatever can be vaporized will be vaporized.
- Robert Tereck author of Vaporized:Solid Strategies for Success in a Dematerialized World

}
Vaporized
“Whatever can be vaporized will be vaporized.”
Robert Tereck author of Vaporized: Solid Strategies for Success in a Dematerialized World

Source: Deloitte | Accenture
Artificial intelligence Blockchain
Data analytics Cybersecurity
ROBOTICS is predicted to automate or eliminate up to...
of basic accounting
work by 2020.

Bots in Accounting (RPA)

Warner Bros/courtesy Everett Collection / Everett Collection
What happens to this industry
when all financial and economic
data is being updated,
automatically and indisputably in
real time? What happens to the
people who lose their jobs? What
happens to the work culture?
If the future foreseen by this book
comes to pass, we’ll witness the
biggest employment shakeup the
world has ever seen… And this
time, the most vulnerable jobs are
not the usual suspects: the factory
workers, the low-level clerks, or
the retail store assistants. Now it’s
the accountants, the bankers, the
portfolio managers, the insurers,
the title officers, the escrow
agents, and the trustees—and,
yes, even the lawyers.
- Michael Casey & Paul Vigna

“Blockchain is bringing new challenges and
opportunities to the audit and assurance
profession. As the paper makes clear, CPAs
will need to evolve their skillsets and
knowledge to meet the anticipated
demands of the business world as
blockchain and other new technologies are
more widely adopted.” – Sue Coffey –
AICPA EVP
“Change comes quickly,” says Gord Beal,
vice president of research, guidance and
support at CPA Canada. “Anticipation,
early understanding and integration of
innovative technologies is critical to the
success of our members and the
organizations they serve.

6 Days
2 Secs

Predict

Predict - HardTrends
Three HardTrends:
1. Government Regulation
2. Technology
3. Demographics

Regulations & Standards
● IFRS
● RevRec
● GDPR
● LEI
● SBR

1. Big Data analytics
2. Mobile apps for business processes
3. Advanced cloud computing
4. Blockchains
5. Adaptive and predictive cybersecurity
6. Virtualization and automation of processes and
services - RPA
7. Smarter smartphones and Tablets
8. Artificial intelligence cognitive computing in audit and
tax
9. Virtualization of desktop and storage
10.The internet of things IoT
Top 10 Technology Hard Trends Shaping the Profession in 2018
#IMA18ACE

http://bit.ly/BLIaoaf
Your turn!
A Hard Trend is a projection based on measurable,
tangible, and fully predictable facts, events, or
objects. It’s something that will happen: a future
fact that cannot be changed. Strategy based on the
certainty of Hard Trends has low risk. Hard Trend
categories include Technology, Demographics, and
Government Regulations.

#IMA18ACE
http://bit.ly/BLIaoaf

Tomorrow, there will be even more fires to put out
if you don’t keep them from starting in the first
place. Put the opportunity hour into your calendar
now. If you don’t, the future you end up with might
not be one you would have wanted.
– Daniel Burrus

Get ready for
the fast future
RONI?
Rebekah Brown, CPA
The Business Learning Institute

Get ready for
the fast future
Adapt
Rebekah Brown, CPA
The Business Learning Institute

#FutureReady
“The bottom line is that CPA firms need to
increase their future readiness in order to
successfully navigate the fast future of
change. In fact, every enterprise in every
industry needs to get better at predicting
what’s coming. By understanding the
metrics (Hard Trends) that influence our
future, we can design (with purpose) a
better, preferred future. That is the big idea
behind future-readiness – to have the
capacity to take action with intent and
design in order to adapt quickly and
thrive.”
Source: CPA.com Insight into the CPA of the Future Study 2015

#FutureReady Leader
Attributes
1. Providing Direction (Where
you know the future is going)
2. Enabling Innovation thru
Collaboration
3. Facilitating Learning
4. Disciplined Execution
5. Inspiring Culture

In a period of rapid change and
increasing complexity, the winners
are going to be the people who
can LEARN faster than the rate of
CHANGE and faster than their
COMPETITION.
Tom Hood, CPA, CITP, CGMA

In a period of rapid change and increasing complexity, the
winners are going to be the people who can LEARN faster
than the rate of CHANGE and faster than their COMPETITION.
Tom Hood, CPA, CITP, CGMA

#FutureReady Competencies in the Age of the Machines
1. Anticipating and serving evolving
needs
2. Strategic thinking and problem
solving/Synthesizing intelligence to
insight
3. Integration and collaboration
4. Communications
5. Leadership
6. Tech-savviness and data analytics
7. Functional and domain expertise
Future Ready Competency Matrix
© Copyright Business Learning Institute 2017

The skills finance and accounting professionals will need in the future
and the emergence of the T-shaped professional.
#FutureReady T-Shaped Professional
Future Ready Competency Matrix
© Copyright Business Learning
Institute 2017

Confidential – Internal Use Only
Culture = Mindset, Skillset, and Toolset
In order to remain competitive, to stay relevant, even to
survive in this age of exponential change, HBK must adopt an
anticipatory mindset, a ‘future view’ based on the hard trends
we see shaping our future, and use those insights to help our
clients capitalize on the opportunities that accompany digital
disruption.
Learning to anticipate and adjust to this new age in financial
services is significantly changing the way our team members
think, allowing us to be future-ready, ensuring we will be even
more relevant as trusted advisors to our clients."
Christopher Allegretti, CPA, Managing
Principal and CEO of HBK.

blionline.org/ao
KNOW WHAT’S NEXT
Transform Planning
Ø Identify Hard Trends
Ø Identify Soft Trends
Ø Predicting Change
Ø Transformation Influencers
DEVELOP OPPORTUNITIES
Transform Innovation
Ø 8 Hard Trend Pathways
Ø Accelerating Innovation
Ø Anticipating Customer Needs
Ø Game-changing Opportunities
SHAPE THE FUTURE
Transform Culture
Ø The Power of Futureview
Ø Leveraging Disruption
Ø Using Certainty to Sell
Ø The Collaboration Imperative
ACCELERATE SUCCESS
Transform Results
Ø Elevating Trust
Ø Time Travel Audit
Ø Skipping Problems and Barriers
Ø Reward Desired Behaviors
THE ANTICIPATORY ORGANIZATION™ MODEL
An Innovation and Transformation Accelerator

Become #FutureReady: The Four Building Blocks
Mindset
Anticipatory Skills
Collaboration Skills
Confidence
Source: Joey Havens, HORNE LLP

• Anticipation
• Strategic Thinking
• External Awareness
• Vision
• Continuous
Learning
• Innovation
• Creativity
• Problem Solving
• Prioritization
• Business Acumen
• Decisiveness
• Influencing/Persuading
• Emotional Intelligence
• Consensus Building
• Collaboration
• Inspiration
• Risk Management
• Communication
http://www.blionline.org/ao

Adapt
Predict
Aware
}Future
Ready

If we fail, it’s not because our
machines are too intelligent, or
not intelligent enough. If we fail,
it’s because we grew complacent
and limited our ambitions. Our
humanity is not defined by any
skill, like swinging a hammer or
even playing chess.
There’s only one thing a human
can do. That’s dream.
So let us dream
BIG! Garry Kasparov – TED Talk

#FutureReady Reading List
• The Anticipatory Organization – Daniel Burrus
• The Second Machine Age – Erik Brynolfsson & Andrew McAfee
• The Future of the Professions – Richard Susskind and Daniel Susskind
• The Truth Machine – Michael Casey & Paul Vigna
• Thank You for Being Late – Thomas Friedman
• The Excellence Dividend – Tom Peters
• CPA of the Future Study – CPA.COM http://bit.ly/CPAFuture
• Top 8 skills for finance and accounting professionals in the age of machines
http://bit.ly/CPASkills
• Top 10 technology hard trends facing accounting and finance professionals
http://bit.ly/Top10HardTrends

What We Do
● Strategic Planning
● On-Sire Custom Learning
● Speakers Bureau & Keynotes
● Learning Management System
● Curriculum Design
● On-Demand Learning
● Coaching & Facilitation
● Webcasts
● Talent Development Strategy

Future Ready Competencies in the Age of the Machines
Leadership
Anticipating and
Serving Evolving
Needs
Critical Thinking and
Problem Solving
Communications
Technology Savvy &
Data Analytics
Integration &
Collaboration
Functional & Domain
Expertise
Lead & Inspire people
Empathy
Build relationships
Social & emotional intelligence
Service orientation
Emotional intelligence
People management
Negotiation
Cross Cultural Competency
Social Intelligence
Globally focused & Cross
cultural
Team Development
Ideation
Creativity
Innovation
Brainstorm (Ideation) creativity /
innoavtion
Novel & adaptive thinking
Complex problem solving
Critical thinking
Creativity
Transdisciplinarity
Novel and Adaptive Thinking
Future-Facing
Synthesizing Intelligence to
Insight
Large frame pattern recognition
(outside their frame)
Strategic Guidance vs Tactical
Acuity
Sensemaking
Cognitive flexibility
Judgment and Decision Making
Design mindset
Cognitive Load Management
Complex communication
New media literacy
Computational Thinking
Tech Savvy
Collaborate
Coordinating with others
Virtual Collaboration
Collaborative mindset
Finance and Accounting
Professional Competencies
Moral and Ethical Reasoning
Look, Lead, Love,Learn
Critical Thinking Skills: For
Financial Professionals
Smarter Decision-Making and
Problem Solving for Leaders
Seven Secrets of Successful
Business Communication – Part
1
Analytics and Big Data for
Accountants
Leading and Collaborating in a
VUCA World
The Eight Hour MBA: Key
Concepts of Leadership Strategy
Critical Thinking For Finance
Strategic Problem Solving: How
to Solve Tough Challenges the
Mastermind Way
Seven Secrets of Successful
Business Communication – Part
2
Blockchain, Big Data and
Business Intelligence for
Accounting and Finance
Value of Collaboration – The Art
of Relationship Management
MBAexpress: Emotional
Intelligence
Critical Thinking, Case Studies
and Fraud
Tapping Into The Problem
Solving Power of Your Team
Effective Communication and
Negotiation (Controller Series)
Understanding the
Transformational Power of Data
and Analytics
Look, Lead, Love,Learn
The Upside of Stress Creativity & Innovation
MBAexpress: Smarter Decision-
Making
MBAexpress: Communication in
the Workplace
Keeping Up With Technology
2017
Microsoft OneNote Digital Note-
Taking Note-Taking and
Collaboration
MBAexpress: Nuances of
Negotiating
The Anticipatory Organization:
Accounting and Finance Edition
The Eight Hour MBA: Key
Concepts of Powerful
Communication
Effective Communication and
Negotiation
MacGyvering: The Art of Being
Resourceful in a Crisis
Communications with Executive
Presence for Business Success
How the Best Financial
Executives Create High
Performance Organizations
Future Ready Competency Matrix
© Copyright Business Learning Institute 2017

Thank You!
Contact us at:
tom@macpa.org
Visit us at:
http://www.macpa.org
http://www.blionline.org

If there is a conversation about the future of the
profession, you're bound to hear Hood's name
mentioned as one of the people leading the way.
– Accounting Today
Tom Hood, CPA, CITP, CGMA
• CPA Practice Adviser Accounting Hall of Fame
• Named the Second Most Influential in Accounting by
Accounting Today Magazine 2011-present
• Top 100 Influencer by LinkedIn (700,000+ followers)
• Member of the Forbes Finance Council
• Top 25 Influencers in Learning & HR by HR Examiner
• Top 25 Public Accounting Thought Leaders by CPA
Practice Adviser
CEO
Maryland Association of CPAs
(MACPA) macpa.org
Business Learning Institute (BLI)
blionline.org
http://www.linkedin.com/in/tomhood 67

#FutureReady Reading List
• The Anticipatory Organization – Daniel Burrus
• The Second Machine Age – Erik Brynolfsson & Andrew McAfee
• The Future of the Professions – Richard Susskind and Daniel Susskind
• The Truth Machine – Michael Casey & Paul Vigna
• Thank You for Being Late – Thomas Friedman
• The Excellence Dividend – Tom Peters
• CPA of the Future Study – CPA.COM http://bit.ly/CPAFuture
• Top 8 skills for finance and accounting professionals in the age of machines
http://bit.ly/CPASkills
• Top 10 technology hard trends facing accounting and finance professionals
http://bit.ly/Top10HardTrends

What We Do
● Strategic Planning
● On-Sire Custom Learning
● Speakers Bureau & Keynotes
● Learning Management System
● Curriculum Design
● On-Demand Learning
● Coaching & Facilitation
● Webcasts
● Talent Development Strategy

• Anticipation
• Strategic Thinking
• External Awareness
• Vision
• Continuous
Learning
• Innovation
• Creativity
• Problem Solving
• Prioritization
• Business Acumen
• Decisiveness
• Influencing/Persuading
• Emotional Intelligence
• Consensus Building
• Collaboration
• Inspiration
• Risk Management
• Communication
http://www.blionline.org/ao

Future Ready Competencies in the Age of the Machines
Leadership
Anticipating and
Serving Evolving
Needs
Critical Thinking and
Problem Solving
Communications
Technology Savvy &
Data Analytics
Integration &
Collaboration
Functional & Domain
Expertise
Lead & Inspire people
Empathy
Build relationships
Social & emotional intelligence
Service orientation
Emotional intelligence
People management
Negotiation
Cross Cultural Competency
Social Intelligence
Globally focused & Cross
cultural
Team Development
Ideation
Creativity
Innovation
Brainstorm (Ideation) creativity /
innoavtion
Novel & adaptive thinking
Complex problem solving
Critical thinking
Creativity
Transdisciplinarity
Novel and Adaptive Thinking
Future-Facing
Synthesizing Intelligence to
Insight
Large frame pattern recognition
(outside their frame)
Strategic Guidance vs Tactical
Acuity
Sensemaking
Cognitive flexibility
Judgment and Decision Making
Design mindset
Cognitive Load Management
Complex communication
New media literacy
Computational Thinking
Tech Savvy
Collaborate
Coordinating with others
Virtual Collaboration
Collaborative mindset
Finance and Accounting
Professional Competencies
Moral and Ethical Reasoning
Look, Lead, Love,Learn
Critical Thinking Skills: For
Financial Professionals
Smarter Decision-Making and
Problem Solving for Leaders
Seven Secrets of Successful
Business Communication – Part
1
Analytics and Big Data for
Accountants
Leading and Collaborating in a
VUCA World
The Eight Hour MBA: Key
Concepts of Leadership Strategy
Critical Thinking For Finance
Strategic Problem Solving: How
to Solve Tough Challenges the
Mastermind Way
Seven Secrets of Successful
Business Communication – Part
2
Blockchain, Big Data and
Business Intelligence for
Accounting and Finance
Value of Collaboration – The Art
of Relationship Management
MBAexpress: Emotional
Intelligence
Critical Thinking, Case Studies
and Fraud
Tapping Into The Problem
Solving Power of Your Team
Effective Communication and
Negotiation (Controller Series)
Understanding the
Transformational Power of Data
and Analytics
Look, Lead, Love,Learn
The Upside of Stress Creativity & Innovation
MBAexpress: Smarter Decision-
Making
MBAexpress: Communication in
the Workplace
Keeping Up With Technology
2017
Microsoft OneNote Digital Note-
Taking Note-Taking and
Collaboration
MBAexpress: Nuances of
Negotiating
The Anticipatory Organization:
Accounting and Finance Edition
The Eight Hour MBA: Key
Concepts of Powerful
Communication
Effective Communication and
Negotiation
MacGyvering: The Art of Being
Resourceful in a Crisis
Communications with Executive
Presence for Business Success
How the Best Financial
Executives Create High
Performance Organizations
Future Ready Competency Matrix
© Copyright Business Learning Institute 2017

Thank You!
Contact us at:
tom@macpa.org
Visit us at:
http://www.macpa.org
http://www.blionline.org

If there is a conversation about the future of the
profession, you're bound to hear Hood's name
mentioned as one of the people leading the way.
– Accounting Today
Tom Hood, CPA, CITP, CGMA
• CPA Practice Adviser Accounting Hall of Fame
• Named the Second Most Influential in Accounting by
Accounting Today Magazine 2011-present
• Top 100 Influencer by LinkedIn (700,000+ followers)
• Member of the Forbes Finance Council
• Top 25 Influencers in Learning & HR by HR Examiner
• Top 25 Public Accounting Thought Leaders by CPA
Practice Adviser
CEO
Maryland Association of CPAs
(MACPA) macpa.org
Business Learning Institute (BLI)
blionline.org
http://www.linkedin.com/in/tomhood 73