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STRATEGIC
MANAGEMENT
Pranita Pawar - 29
Aarti Shakya - 32
Sudharani Thota -
36
Ketan Deshmukh
The Baba Ramdev
Phenomenon:
From Moksha to
Market
LESSONS FROM
BOOK
The Baba Ramdev Phenomenon by Kaushik Deka traces the success story of
India’s celebrated yoga saint and his market dominance
Stronghold and expertise on the subject
Has a profit making venture that’s constantly growing
Hires the best
Understands the market
Believes in leveraging a successful personal brand
and connecting with the audience
Low Cost Marketer
Has made a truly 100% Indian product, for the country
Extensive sales and distribution channels
Understand the market and cater to it
COMPANY HISTORY
1
2
3
4
1997
PAL started as a small pharmacy in Haridwar
2006
Established as a Pvt. Ltd. company
2010
The world’s largest food park opened
TIMELIN
E
2012
Hit revenues of Rs. 450 cr, 450 stores
5
6
PRESENT
TIMELINE 2015
Hit revenues of Rs. 2,000 Cr., has 4000
stores
2015
Deals signed with Future Group and DRDO
COMPANY
ANALYSIS
Strengths Weakness
OpportunitiesThreats
S W
T O
• Low export levels
• Strong competitors and
availability of substitute
products
• Less expenditure on
marketing and promotional
activities
• No distribution network in
rural areas
• Changing lifestyle and rising
income levels
• Change in trend of
becoming more health
conscious and using more
organic products
• Large domestic market
• Rural market to be tapped
• 100% natural products with
little side effects
• Brand image of the trust
• Considered socially
responsible for health of the
society
• Established distribution
network in urban areas
IDEA
SWOT ANALYSIS
• Political Interference
• Removal of import
restrictions
• Controversies
PRODUCT
All Existing
Products and
herbal products 01
for
different diseases
.
04
PROMOTION
Yoga Shivir,
Youtube,
Social media
Free media
promotions
03
PLACE
Franchise Stores,
Super/Hyper markets
& Online marketplace
PRICE
Value Based Pricing
Alignment of cost,
customers &
competitors.
02
SEGMENTATION
Demographic basis – Age groups from 15-64
Psychographic basis – Personality, lifestyle
and class
TARGETING
75% of the world’s population uses herbal care
products
65% of India’s rural population uses Ayurveda
remedies
Trend shift towards natural herbal products
POSITIONING
Ayurvedic products are positioned as products
who can treat diseases with zero side
effects
Juices and food products are portrayed as a
healthy way of life
MARKETING MIX MODEL
Market
Penetration
- Yoga Shows
- Spiritual
lessons in
ashram
Product
development
- Research in
Ayurveda and
herbal medicines
Market
Development
- Targeting youth
and newly
health conscious
customers
Diversification
- Cosmetics
- FMCG
products
- Health Drinks
EXISTING
PRODUCTS
NEWMARKETS
NEW
PRODUCTS
EXISTING
MARKETS
 Products like Patanjali Shampoo and health
drinks are in growth stage of the life cycle
 New diversified products like fertilizers and
clothing are in introductory stage
ANSOFF MATRIX
PRODUCT LIFE CYCLE
BUSINESS
STRATEGY
MARKETING AND
BRAND BUILDING
03 ONLINE & OFFLINE SHOPPING EXPERIENCE
 Authentic and trained sales consultants
 Customers problems solved on 1:1
interaction
 Easy to navigate website UI with full details
 HD resolution photos and videos of products
02 YOGA SHOWS
 Pan India Yoga Shows
 Broadcasted in 170 countries
 3 books and 2 video CDs
01 PERSONAL BRANDING
 Cult personality and charisma of Baba
Ramdev
 535 branches of Patanjali Yog Ashram
04 ADVERTISEMENTS
 Commercials on Star TV and
ZEE TV
 Simple ads to disseminate
info – INFOMERICALS
 No false promises
 Spending is only 1 – 1.5
% of revenues turnover
05 SOCIAL MEDIA
 500k followers on twitter
 6 million Facebook page likes
 50k subscribers for YouTube
channel
 11 million views on YouTube
channel
 Language – Hindi and English
 Regular updates and replies
0
5
10
15
20
25
30
35
40
Discount%
Patanjali vs Competitors Price Comparison
Product
Ghee
Toothpaste
honey
Bathing Soap
Chyawanprash
Facewash
Cornflakes
Juice
Shampoo
Detergent
e.g. Amla candies
PRODUCT
DEVELOPMENT – 3
PILLARS
1. COMPETITIVE PRICING
Why such low pricing?
 Business Philosophy – “Upkar and Not Vyapar”
 Make in-roads in lower and lower middle class of society
How is it possible?
 Low input costs of production
 Procurement of RM directly from farmers avoiding
middlemen
 Very Low administrative expenses-
Patanjali – 2% , Industry – 10 %
Impact?
 Profit Margin – 11.3%
 Revenue – 2000 crores in FY 15
 Revenue expected in FY 16 is 5000 crore
2. NATURAL RAW MATERIAL
3. INNOVATION
DISTRIBUTION SUPPLY CHAIN
Chikitsalyas
(1500)
 Patanjali tied up with Future Group in 2015
 Products to be sold in 245 Future Group stores pan
India
 Expected sales are 8 crores per month via these stores
Retailers
(over 300000)
Super
Distributors (72)
Arogya
Kendra (3500)
Distributors
(2000)
Supplier
• Collect RM from rural households
• Some money given to villages for building roads,
schools etc.
Producer
• Demand for different item is placed at Haridwar
• Items delivered to distribution centers through
Patanjali’s own transport
Consumer
• Products available at distribution centers/retail
outlets
• Certified doctors also available at Chikitsalyas
 No intermediaries at any stage
 Significant cost saving on commissions
DISTRIBUTION AND
SUPPLY CHAIN
TIMING OF PRODUCT LAUNCH
 Started with Ayurvedic medicine – established
faith
 Next, health supplements and consumables –
cereals, wheat – “WoM publicity”
 Finally FMCG products – soaps, detergents,
cosmetics, baby care products etc.
DESI TAG
 Appeal to Indianess – shun MNC
products
 “Swadeshi brand” – genuine and
pure
 Refused foreign investment to protect
desi tag
HIRING POLICY
 Emphasis on hiring expert people with domain knowledge
 Doesn’t hire MBAs or “Digital Ninjas”
 Preferred Degree – M.Sc. Biology or M.Sc. Pharma
COMPANY CULTURE
 Very professional but not profit
maximization
 Purpose driven – “reinvest in
society and nation”
 Spiritual Culture – no
smoking/drinking
 Dress code – white kurta
OTHER STRATEGIES
COUNTERSTRATEGI
ES
Toothpaste: Patanjali Ayurved is preaching how Colgate cheated people in early days. And how
ayurveda is the best way to treat your gums and your teeth.
Noodles: Patanjali Noodles rose to fame while Maggi was away from the market and has done
quite damage to Maggi, which once was the king of Noodle’s market.
Health Care - Patanjali, with its Ayurvedic product line, has capitalized well to the
changing preference of consumer towards organic and herbal products. According to
Nielsen, the health and wellness segment is worth a sizeable 33,000 crores business.
CHALLENGE
S
Maintaining quality and brand promise
An ever expanding product portfolio with
brand extensions
Absence of a key sub-branded range under Patanjali “Umbrella”
Image driven branding
The company may also can face impeding challenges in future. Some of the
budding challenges are:
1. Proper amount of training and skilled labour will be required to overcome
constraints that the industry has as a whole.
2. Promoting products in the international market because of improperly strategized
channels of doing business in the foreign market.
3. Determination of degree of localization is not clear and hence requires a lot of
research for various markets.
4. With growth becoming prominent lack of IT knowledge, trust, capital access,
research and innovation will become indispensably important.
5. ISM&H uses plant materials extensively for preparation of their drugs. Although
8000 plants are stated to have medicinal properties, only 500 of them are generally
used. So the resource exploitation is inappropriate.
IMPACT ON
GOVERNMENET
SUPPORT
1. The laws governing the sectors will need to be re-enacted as an impact for
growing medicinal plants, manufacturing products and exports happening in this
arena.
2. Getting cooperation from sectors like Department of Culture, CII, ASSOCHAM,
FICCI.
3. The government needs to have new legislation covering food supplements and
nutraceuticals. The licensing of these is required.
THANK YOU

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History of Patanjali

  • 1. STRATEGIC MANAGEMENT Pranita Pawar - 29 Aarti Shakya - 32 Sudharani Thota - 36 Ketan Deshmukh The Baba Ramdev Phenomenon: From Moksha to Market
  • 3. The Baba Ramdev Phenomenon by Kaushik Deka traces the success story of India’s celebrated yoga saint and his market dominance Stronghold and expertise on the subject Has a profit making venture that’s constantly growing
  • 4. Hires the best Understands the market Believes in leveraging a successful personal brand and connecting with the audience
  • 6. Has made a truly 100% Indian product, for the country Extensive sales and distribution channels Understand the market and cater to it
  • 8. 1 2 3 4 1997 PAL started as a small pharmacy in Haridwar 2006 Established as a Pvt. Ltd. company 2010 The world’s largest food park opened TIMELIN E 2012 Hit revenues of Rs. 450 cr, 450 stores
  • 9. 5 6 PRESENT TIMELINE 2015 Hit revenues of Rs. 2,000 Cr., has 4000 stores 2015 Deals signed with Future Group and DRDO
  • 11. Strengths Weakness OpportunitiesThreats S W T O • Low export levels • Strong competitors and availability of substitute products • Less expenditure on marketing and promotional activities • No distribution network in rural areas • Changing lifestyle and rising income levels • Change in trend of becoming more health conscious and using more organic products • Large domestic market • Rural market to be tapped • 100% natural products with little side effects • Brand image of the trust • Considered socially responsible for health of the society • Established distribution network in urban areas IDEA SWOT ANALYSIS • Political Interference • Removal of import restrictions • Controversies
  • 12. PRODUCT All Existing Products and herbal products 01 for different diseases . 04 PROMOTION Yoga Shivir, Youtube, Social media Free media promotions 03 PLACE Franchise Stores, Super/Hyper markets & Online marketplace PRICE Value Based Pricing Alignment of cost, customers & competitors. 02 SEGMENTATION Demographic basis – Age groups from 15-64 Psychographic basis – Personality, lifestyle and class TARGETING 75% of the world’s population uses herbal care products 65% of India’s rural population uses Ayurveda remedies Trend shift towards natural herbal products POSITIONING Ayurvedic products are positioned as products who can treat diseases with zero side effects Juices and food products are portrayed as a healthy way of life MARKETING MIX MODEL
  • 13. Market Penetration - Yoga Shows - Spiritual lessons in ashram Product development - Research in Ayurveda and herbal medicines Market Development - Targeting youth and newly health conscious customers Diversification - Cosmetics - FMCG products - Health Drinks EXISTING PRODUCTS NEWMARKETS NEW PRODUCTS EXISTING MARKETS  Products like Patanjali Shampoo and health drinks are in growth stage of the life cycle  New diversified products like fertilizers and clothing are in introductory stage ANSOFF MATRIX PRODUCT LIFE CYCLE
  • 15. MARKETING AND BRAND BUILDING 03 ONLINE & OFFLINE SHOPPING EXPERIENCE  Authentic and trained sales consultants  Customers problems solved on 1:1 interaction  Easy to navigate website UI with full details  HD resolution photos and videos of products 02 YOGA SHOWS  Pan India Yoga Shows  Broadcasted in 170 countries  3 books and 2 video CDs 01 PERSONAL BRANDING  Cult personality and charisma of Baba Ramdev  535 branches of Patanjali Yog Ashram 04 ADVERTISEMENTS  Commercials on Star TV and ZEE TV  Simple ads to disseminate info – INFOMERICALS  No false promises  Spending is only 1 – 1.5 % of revenues turnover 05 SOCIAL MEDIA  500k followers on twitter  6 million Facebook page likes  50k subscribers for YouTube channel  11 million views on YouTube channel  Language – Hindi and English  Regular updates and replies
  • 16. 0 5 10 15 20 25 30 35 40 Discount% Patanjali vs Competitors Price Comparison Product Ghee Toothpaste honey Bathing Soap Chyawanprash Facewash Cornflakes Juice Shampoo Detergent e.g. Amla candies PRODUCT DEVELOPMENT – 3 PILLARS 1. COMPETITIVE PRICING Why such low pricing?  Business Philosophy – “Upkar and Not Vyapar”  Make in-roads in lower and lower middle class of society How is it possible?  Low input costs of production  Procurement of RM directly from farmers avoiding middlemen  Very Low administrative expenses- Patanjali – 2% , Industry – 10 % Impact?  Profit Margin – 11.3%  Revenue – 2000 crores in FY 15  Revenue expected in FY 16 is 5000 crore 2. NATURAL RAW MATERIAL 3. INNOVATION
  • 17. DISTRIBUTION SUPPLY CHAIN Chikitsalyas (1500)  Patanjali tied up with Future Group in 2015  Products to be sold in 245 Future Group stores pan India  Expected sales are 8 crores per month via these stores Retailers (over 300000) Super Distributors (72) Arogya Kendra (3500) Distributors (2000) Supplier • Collect RM from rural households • Some money given to villages for building roads, schools etc. Producer • Demand for different item is placed at Haridwar • Items delivered to distribution centers through Patanjali’s own transport Consumer • Products available at distribution centers/retail outlets • Certified doctors also available at Chikitsalyas  No intermediaries at any stage  Significant cost saving on commissions DISTRIBUTION AND SUPPLY CHAIN
  • 18. TIMING OF PRODUCT LAUNCH  Started with Ayurvedic medicine – established faith  Next, health supplements and consumables – cereals, wheat – “WoM publicity”  Finally FMCG products – soaps, detergents, cosmetics, baby care products etc. DESI TAG  Appeal to Indianess – shun MNC products  “Swadeshi brand” – genuine and pure  Refused foreign investment to protect desi tag HIRING POLICY  Emphasis on hiring expert people with domain knowledge  Doesn’t hire MBAs or “Digital Ninjas”  Preferred Degree – M.Sc. Biology or M.Sc. Pharma COMPANY CULTURE  Very professional but not profit maximization  Purpose driven – “reinvest in society and nation”  Spiritual Culture – no smoking/drinking  Dress code – white kurta OTHER STRATEGIES
  • 20. Toothpaste: Patanjali Ayurved is preaching how Colgate cheated people in early days. And how ayurveda is the best way to treat your gums and your teeth. Noodles: Patanjali Noodles rose to fame while Maggi was away from the market and has done quite damage to Maggi, which once was the king of Noodle’s market.
  • 21. Health Care - Patanjali, with its Ayurvedic product line, has capitalized well to the changing preference of consumer towards organic and herbal products. According to Nielsen, the health and wellness segment is worth a sizeable 33,000 crores business.
  • 23. Maintaining quality and brand promise An ever expanding product portfolio with brand extensions
  • 24. Absence of a key sub-branded range under Patanjali “Umbrella” Image driven branding
  • 25. The company may also can face impeding challenges in future. Some of the budding challenges are: 1. Proper amount of training and skilled labour will be required to overcome constraints that the industry has as a whole. 2. Promoting products in the international market because of improperly strategized channels of doing business in the foreign market. 3. Determination of degree of localization is not clear and hence requires a lot of research for various markets. 4. With growth becoming prominent lack of IT knowledge, trust, capital access, research and innovation will become indispensably important. 5. ISM&H uses plant materials extensively for preparation of their drugs. Although 8000 plants are stated to have medicinal properties, only 500 of them are generally used. So the resource exploitation is inappropriate.
  • 27. 1. The laws governing the sectors will need to be re-enacted as an impact for growing medicinal plants, manufacturing products and exports happening in this arena. 2. Getting cooperation from sectors like Department of Culture, CII, ASSOCHAM, FICCI. 3. The government needs to have new legislation covering food supplements and nutraceuticals. The licensing of these is required.