This presentation was originally made at the Silicon Valley IIBA Chapter meeting in June 2008 by Kathleen (Kitty) Hass from Management Concepts (www.managementconcepts.com). Kitty is also a new board member at-large for the IIBA.

1. The Business Analyst The Pivotal IT Role of the Future Presented by: Kathleen B. (Kitty) Hass, PMP Project Management and Business Analysis Practice Leader [email_address]

3. The Past – a Dismal Record

4. The Present – Still Troubling Nearly ⅔ of all projects fail or run into trouble.

14. Traditional Project Team Business Team & End-users IT Architecture Team Test Team Project Manager Business Sponsor Business Analyst Team Leads Test Manager Architect Business Visionary Development Team

15. Core Project Team Concept Business Team & End-users IT Architecture Team Test Team Project Manager Business Sponsor Business Analyst Team Leads Test Manager Architect Business Visionary Development Team SMEs

18. Ambiguity in the BA Role Source: The New Business Analyst : A Strategic Role in the Enterprise, November 2006 Evans Data Corporation Research Study Conclusion: there is a need for Business Analyst competency and career path definition 13.0% Other 10.1% Tester, Test Lead 13.5% Subject Matter Expert, Domain Expert 15.4% Developer, Engineer, Development Lead 18.7% Project Management 29.3% Business Analysis

19. Business Analyst Career Path PM/BA Principles BPR, Six Sigma Principles Business Writing Scribe Simple models Help Desk support Ability to perform simple tasks with assistance Associate Business &/or IT Domain Project Management BPR, Six Sigma Workshop Facilitation Requirements Modeling Elicit, Analyze, Specify, Validate, Manage Requirements Ability to perform simple-to-moderately complex tasks with minimal assistance Intermediate Business & IT Domains Project & Program Mgt. Systems Engineering, BPR, Six Sigma Requirements Engineering Elicit, Analyze, Specify, Validate, Manage Requirements Ability to perform complex tasks with minimal coaching Senior Business & IT Strategy Program and Portfolio Mgt. Systems Engineering, BPR, Six Sigma Enterprise Architecture Business Case Development Strategic Planning Enterprise Analysis Mentoring Ability to perform strategic tasks with minimal direction Strategic Competencies Responsibilities Proficiency Level

22. BA Role - The Past Elicitation Analysis Elicitation Specification Validation and Documentation Requirements Phase

24. BA Role - The Future Enterprise Analysis Strategic Planning Requirements Design Construction Test Deliver Operations and Maintenance Deactivate

26. The BA Drives Strategic Alignment Enter New Mkts Increase Quality Grow Market Share Reduce Costs Improve Shopper Experience Certify 1000 Reps Coaching Job-related e-learning Higher Hiring Stds Learning Management System TMM NAITF* In-store Learning Kiosks Content Acquisition Training Policy etc. DB Boxes Apps etc. Certificate Process

28. Business Solution Value Cost to Develop, Operate and Retire the Solution Business Value Deployment Value = Benefits – Costs to Develop, Operate, Retire Project Costs

32. Requirements Analysis Process 2. Decomposing requirements 4. Studying and assessing requirements feasibility 5. Prioritizing requirements 1. Modeling requirements 3. Confirming Scope

35. Modeling Categories