1. Prototype
2.5
Evaluation:
Interview
Outline
This
a
broad
outline
of
the
types
of
questions
that
will
be
asked
during
the
structured
interviews.
It
is
not
intended
to
be
exhaustive,
as
the
actual
questions
asked
will
depend
on
how
the
interviews
flow,
so
this
section
is
intended
to
act
as
a
basic
checklist
and
to
give
an
idea
of
the
types
of
questions
we
will
ask.
Introduction
and
warm-­‐up
Duration:
3
minutes
User
login
required:
NO
Necessary:
YES
• WeGov
approach:
Connecting
politics
with
citizens
on
social
networking
sites
(SNS)
• Toolbox
design:
Landing
page
with
widgets
and
search
page
with
more
details
Information
and
dissemination
behaviour
on
SNS
Duration:
5
minutes
User
login
required:
NO
Necessary:
NICE-­‐TO-­‐HAVE
• Before
you
started
engaging
with
SNS,
what
were
the
trusted
means
of
communication
and
information,
via
which
you
reached
out
to
your
citizen
base?
• What
were
the
features
you
liked
most
about
these
more
'traditional
means'
and
what
were
the
features
you
felt
were
lacking
in
functionality?
Elaborate.
• How
highly
would
you
rate
(on
a
scale
of
1-­‐5)
the
following
as
a
matter
of
priority
for
you
in
communication
with
your
citizen-­‐base:
o Transparency
o Trust
o Provenance
o Targeted
networking
–
relevance
o Impact

2. WeGov
toolbox
in
general
Duration:
5-­‐10
minutes
User
login
required:
YES
Necessary:
YES
• How
do
you
find
the
current
suite
of
functionalities
being
offered
by
the
WeGov
tool
set,
in
addressing
the
above
priorities?
• What
single
feature
or
set
of
features
do
you
trust
most
in
the
current
iteration,
with
regard
to
the
quality
of
information
being
retrieved
by
the
WeGov
tool
set?
o Is
there
any
benefit
for
your
everyday
life?
o Yes:
 What
are
the
benefits
and
why
are
they
beneficial?
 What
is
the
benefit
used
for?
 Can
WeGov
replace
some
processes
that
happen
manually
so
far?
 Do
you
save
time
whit
the
WeGov
toolbox?
o No:
 Why?
 What
other
functionality
would
you
want
to
see
addressed
by
WeGov
instead?
 What
is
your
concern
about
the
toolbox?
• Can
you
imagine
for
whom
the
toolbox
may
beneficial?
• What
single
feature
or
set
of
features
do
you
find
lacking
in
the
current
iteration,
with
regard
to
the
quality
of
information
being
retrieved
by
the
WeGov
tool
set?

3. Focus
on
the
WeGov
toolbox
landing
page
Duration:
3
minutes
User
login
required:
YES
Necessary:
YES
• Is
the
landing
page
with
widgets
and
functionality
clear?
• Is
it
timesaving
or
time
consuming?
• What
is
useful
–
what
not?
-­‐>
What
needs
to
be
improved?
Focus
on
the
WeGov
toolbox
search
page
Duration:
3
minutes
User
login
required:
YES
Necessary:
YES
• Are
the
analysis
results
useful
/
trustful?
-­‐>
Is
the
analysis
transparent?
• Would
you
use
results
within
your
everyday
workflow?
• How
do
the
WeGov
results
relate
to
your
presswork
results?
(=
Monitoring
all
media
–
SNS
&
traditional
press
-­‐
for
the
topics
of
the
policy)
Focus
on
WeGov
toolbox
analysis
components
Duration:
3
minutes
User
login
required:
YES
Necessary:
YES
• Is
there
any
use
for
long-­‐term
analysis?
-­‐>
What
topics?
• Is
it
useful
to
combine
analysis
components?
• How
can
the
tools
support
you
on
Twitter
and
Facebook?
-­‐>
Best
practice…
• Which
social
networks
should
be
included
and
why?
Use
cases
and
best
practise
Duration:
3
minutes
User
login
required:
YES
Necessary:
YES
• Have
you
tried
to
find
users?
• Have
you
tried
the
local
search?

4. • Have
you
tried
to
find
topics
within
your
constituency?
Technical
future
Duration:
5
minutes
User
login
required:
BETTER
Necessary:
NICE-­‐TO-­‐HAVE
• What
role
do
you
see
social
networks
playing
in
future
policy
making
(with
specific
examples
from
your
everyday
work
life)?
• How
does
the
current
WeGov
iteration
of
the
toolkit
match
this
vision?
What
would
you
suggest
needs
adding/amendment?
• How
in
your
view
are
social
networks
challenging
the
ways
in
which
policy
information
is
being
analysed
and
made
sense
of
by
those
with
access
to
decision
making?
In
other
words,
how
do
you
feel
(if
at
all)
technical
innovations
in
networked
communications,
allow
for
a
more
trusted
/
transparent
communication
between
citizens
and
policy
makers?
• With
the
increase
in
complexity
and
at
times
anonymity
of
social
networks
today,
can
policy
makers
trust
the
feedback
they
receive
enough
to
base
important
policy
decisions
upon?